Average Rating 4.8 Stars 
With Over 5,850 Online Customer Reviews
At Water Heaters Only, Inc we love customer feedback and we have over 5,850 online customers reviews. Below is a sampling of our online reviews from Google, Yelp, Angie’s List and Facebook.com from the past few years. Read our reviews and learn for yourself why we have over 500,000 happy customers since 1968. Then call (866) 946-7842 to schedule water heater repair or replacement service. We answer our phones 24/7/365 and do not charge extra for evening, weekend or Holiday service.
Armando J
Concord
“Lucas was very professional he was on time and did excellent work.”
Jeff W.
San Jose
“Took my call at 6pm Monday, made an appointment for Wednesday, new water heater installed that afternoon. Very responsive and professional! John was awesome at walking through the installation process and the new water heater. Overall, a great experience.”
Laurelwood Apartments.
Redwood City
“The technicians name was Steve B. The job # was 183207. Steve was extremely professional and expedient in getting the water heater replaced. He performed his duties to the highest level he could and he was a joy to work with. I would definitely want him to replace any future water heaters we may need. I was very proud of Steve and his approach to his work. Ed Smiell LWA Manager”
Randy N.
Pleasanton
“I'm extremely pleased with the service received from technician, Wesley. His evaluation of our water heater issue was spot on. He explained the problem and what his corrective action entailed. Wesley was extremely professional, courteous and personable. Great responsiveness! Great service! Thank you very much Wesley and Shaun.”
Milo P.
Pleasanton
“The installation was quick and very professional! Technician Lucas cleaned up the area after he was finished, actually leaving it better than it was when he arrived! I would recommend this company to anyone, you won't be disappointed.”
Mike A.
San Diego
Justin replaced our water heater. Was able to come out same day and replace with a new water heater and was pleasant, helpful and answered all our questions.
Peter.
Pleasanton
“Lucas from Water Heaters Only called me about 20 minutes before arriving and well with in the time window given. He arrived on time, explained what steps he would follow and asked if I had any questions. He started in and kept busy the entire time. When he finished he reviewed, lighting process, draining as need and how to adjust the temperature. He then asked if he needed to explain anything else again or if I had any questions. I felt very comfortable through the whole process. I would recommend Lucas and Water Heaters Only to anyone needing Water Heater repair or replacement.”
Dane C.
Redwood City
We discovered Monday evening that our old water heater had burst and was pouring water into our basement. We made an evening call to Water Heaters Only. They called back the same evening, and sent a technician over the next morning. Alex B was prompt, friendly, professional, and VERY helpful with suggestions for how to proceed. He had the proper water heater in his truck, and he got started straight away. My house is on a hill, and my water heater was tucked in behind the very intrusive AC ductwork in the basement two stories down, and then half a floor up into the crawl space. Alex was not phased in the least. He was enthusiastic, and just got in with the job in good spirits. It’s great to work with somebody who clearly enjoys his work and can make distraught customers feel good. Not only did Alex change the water heater, he also replaced both water valves (which no longer sealed completely), added new wooden bracing where he later mounted the earthquake support, and plumbed the new emergency water drainage system. Alex is an excellent representative for Water Heaters Only. And the company did a great job from scheduling to payment.
Kat T.
San Jose
“I was so happy to find this company after our 13 year old water heater stopped working on Friday evening. They set me up with an appointment for Monday morning but said they'd try to come by Sunday. Fortunately they had time Sunday midday to come by and install a new water heater for us. They were quick (2 hours) and had the water heater we needed on hand. They were friendly and professional plus half the price of the plumber we had talked to before them. Wonderful to have hot water again and will call these guys first the next time I have an issue!”
Chip H.
Vista
“Justin did a great job in the installation of our new water heater. He was fast, very careful and cleaned the area up leaving me little to do after he was done. He answered all my questions, and instructed me on the water heater and new recirculating hot water pump. He’s an asset to Water Heaters Only.”
Drew S.
Vista
“John B was on time and did a clean, professional installation. Thank you”
Kelly H.
Millbrae
"Mo was great — friendly, knowledgeable, and efficient. Had the heater installed quickly and did a great job!"
Ben D.
Tujunga
“We were very fortunate today to call WATERHEATERSONLY today because being that our old water heater finally expired, we could not shower or use hot water anymore. The prompt office response was amazing, and we met with one of their installers at our condo. His name is Tony. He explained the process he would do and gave an estimate, which was the second one we received, today and was proper and reasonable. After asking how soon he could do the install, he told us early afternoon. When he returned with the new Water heater he spent the next 3 hours doing the install. My wife and I were quite amazed watching him doing his job and answering questions we had Water Heaters Only is very fortunate to have Tony for the past 20 years working for them.”
Kevin.
Plano
"Our technician, Jeremy B, was very professional and friendly. He had us installed, up and running in a short amount of time. Thanks again for your prompt service!"
Mendee A.
Phoenix
I noticed that my hot water tank was leaking this morning. I found this company on YELP with 5 star reviews and now I know why. I called this morning at 10am they gave me a window between noon and 3pm. Dillon called at 1pm to say that he was 30 minutes away. Once he arrived he assessed the hot water tank and gave me a very reasonable estimate to have it hauled away and a new one installed. He had it all done within 45 minutes. I found it interesting that he placed a drip pan underneath the new tank. What a brilliant idea. He was professional and personable. What fantastic service!
Mark W.
Vista
“Justin did a great job. He was on time, courteous, and finished the installation quickly. Highly recommend Water Heaters Only.”
Michael H.
Folsom
“Brandon was awesome, he did an excellent installation and was very professional. Awesome Job all around!”
Joan H.
Riverside
Thank you David and Johnny for providing excellent service on 5/14/19 to replace our leaking old crusty water heater. They did a very professional job and all is good in Rancho Cucamonga. I would totally recommend them to anyone needing the same repairs.
Daisy M.
Sacramento
Chris came out within an hour of my call. He figured out what needed to be done. Gave us options and let us decide what we wanted to do. He worked fast and efficient. Got us up and running within the 2 hours he quoted us for. Thanks Chris!!!
Joy N.
Folsom
I'm a senior and needed help with my water heater. I called water heaters only was my first call i made I knew as soon as I talked to Eric my problems where solved. Branden Nelson was out the next morning as promised. Branden answered all my questions.. explained very clearly very enjoyable person. thank you Brandon.
Jim F.
San Jose
Kevin did an excellent job installing a new 100 gallon water heater for an apartment build we have. In addition to installing the water heater he made several improvements to the plumbing associated with the new heater. I highly recommend Kevin and Water Heaters Only!
Dawn S.
San Diego
I am so glad I called Water Heaters Only! I phoned a few other places before I found them on Google, and none of them could come out until Monday. It’s the day before Christmas eve, and I was desperate. I had no hot water, and four days before anyone else could come because of the holidays. Clay was my technician and he was at my rescue within a few hours. He was friendly, courteous, professional and most of all very knowledgeable. He got my water heater working again and the price was extremely fair. I would recommend this company, and especially Clay to anyone who needs help with their water heater. In fact, my Mom may be needing a replacement soon and I am happy to give her Clay’s business card, she will definitely be calling when the time comes. Thank you again, Clay – and MERRY CHRISTMAS!!!
Mark W.
Dallas
We also recently had a new hot water heater installed by Jeremy Brown of Water Heaters Only. He did a great job! He arrived, removed the old unit, installed the new unit and was done in a little over an hour in a hot garage. We are thankful for his service and professionalism. I highly recommend him to anyone looking to replace a water heater. Great job Jeremy! Thank you!
Rob P.
San Francisco
I am extremely satisfied with the work done by Steve B. He is very professional, knowledgeable and courteous. I would recommend him to anyone.
Shirin S.
Concord
Water Heater died on Christmas Eve, and Lucas was out to replace it Christmas morning. Alex and Eric were both professional and helpful on the phone as well. Price was in range with others quoted in our area, and we didn’t get a markup for service on a holiday! Thank you!
Kirsten D.
Oakland
Mack was timely, efficient, knowledgeable and did an excellent job replacing the water heater and installing a circulating pump within 8 hours of our initial call.
James H.
Los Angeles
Daniel V was awesome! Very professional and knowledgeable. Thank you.
William B.
Tujunga
“I called Water Heaters Only concerning installation of a new water heater because my existing water heater was approximately 16 years old and producing only room temperature water. The company was able to deliver a new water heater to my home in approximately four hours. The technician, Tony, was very friendly and informative, and efficiently removed the existing water heater and installed the new one. I could not have received better service and the cost, in my opinion, was very reasonable. I will definitely use Water Heaters Only if I ever need another replacement.”
Richard K.
Canoga Park
“Replaced a 10 yr old, not working water heater with a tankless water heater. Michael did a great job, worksite was clean, 3 hours start to finish, total professional”
Cherry W.
San Francisco
John from Water Heaters Only did an amazing job installing a new water heater for our home and took his time to explain all the details. Would highly recommend this company.
Carol S.
Los Angeles
We called Water Heaters Only on a Monday, and received our new unit the next day. Toa and Marcus, who installed the new unit, were not only professional and personal, they went over and above to guarantee a smooth transition in a basement, that held our old unit – not the easiest location for installation, yet they made it seem flawless. They took time to answer all questions and their craftsmanship was second to none, never overlooking even the smallest of details. Five stars hands down!
Anthony R.
Canoga Park
“Customer service and a great, “bad a#$” personality was the deciding factor with my wife and I going ahead with using the services of Water Heaters Only this morning. We were serviced by the incredible Mike C.(deep diver extraordinaire) who presented us with various options and was completely honest about price and benefits of either going with a regular tank water heater like what we had or going with the tankless. To be honest, it was the great time we had just talking with Mike and hearing his stories that made us feel so comfortable in choosing the tankless heater. We knew we were in great hands and Mike took very good care of us. If anyone out there is lucky enough to have Mike helping them out, you will be very happy and have a great time just being in his presence. He loves to say “bad a$%!” And he is just that. We’re very grateful for his help. Thanks so much, Water Heaters Only. Anthony R.”
Julie B.
Poway
Derrick came to install her water heater yesterday. He was great honest and straight forward. My Mother is on a budget and he did not try and sell her on items she did not need. He was very informative and got the job done in a timely manner. I have 21 years in the Customer Service industry and what a breath of fresh air to find a company that does what they say there are going to do and gets the job done. Thank you!!!!
Gary K.
San Jose
The installer (Loni) was actually early and completed the job exactly as he said he would. We were very pleased with his service. He was so kind as to wait to turn off our water while our housecleaners finished their work as they required some water.
Jung Y.
Los Angeles
My water heater had sprung a small leak, which normally would not be a huge issue, but the drain pan ALSO had a leak. This meant that water was slowly dripping onto the floor, which IS a huge issue. Ok, first things first: turn off the gas, close the cold water valve, drain the tank, clean the floor. But wait, there’s more! Turns out the valve is in a poor state, so as I am trying to drain the water heater, it’s still slowly trying to refill the tank. So, around 3 to 4 PM I think it was, I put that on hold and called around a few places to see who could come out THAT day, and Water Heaters Only definitely delivered. From setting up the appointment to the initial inspection with Marcus, our technician for the install, to the actual installation, everyone was polite and professional. Marcus took the time to listen to my thoughts and concerns, and assured me he’d address all of them. He even had to hunt around the condo building for the main water line to our unit. After sunset. In the rain. I mean, he took care of everything, even laying down some canvas to protect the floor and keep the mess to a minimum. Afterwards, he answered any questions I had. So, would I recommend these guys? Absolutely. Would I call these guys again? For the water heater, I hope not anytime soon. But seriously, consider this company the next time you need a water heater. It’s in their name!
Laurie M.
Sacramento
Wow! I am so happy I called these guys. I came home to a leaking water heater; I called them “after hours” and they answered; set up an appointment for the following morning and John F showed up on time, called me while on his way, and my water heater was a nightmare of very strange hoses. It was complicated for sure. He took his time, explained everything to me along the way, and went above and beyond for me. Incredible great quality job!! Can’t thank John enough! He even solved a low pressure issue in my upstairs bathroom sink in about 30 seconds as a bonus! I would definitely recommend John and Water Heater’s Only! Call, you will thank yourself. =)
Amy M.
San Jose
Our old hot water heater broke overnight and flooded the garage. I called Water Heaters Only at 9am Saturday morning and they showed up the same day, early in the afternoon and it was replaced in a few hours. Everything was exceptional, from the customer service rep on the phone to the technician who did the work. This company is professional and very legitimate. John, the technician, was very transparent in the cost and scope of work and he did an excellent job. I was extremely pleased with the whole process and would definitely recommend them to anyone.
Gary P.
Los Angeles
Brad was the technician who installed my water heater. He was very punctual (actually arriving earlier than promised), and explained in detail everything he would be doing. He suggested ways to save money as well as the best ways to run the new water heater. He finished the job quickly and professionally, allowing ample time for me to inspect his work as well as to ask questions. Top notch service.
Katherine C.
San Diego
Found this company on Yelp and was able to easily price out options with Paul over the phone. Was able to get a quote for a same-day install for a couple hundred less than HD (permit included). Install was completed by Justin G., he was very professional and able to identify everything I required to bring the new heater up to code, he also provided a great overview of how to operate the new water heater. Answered all of my questions with ease and ensured all documentation for operation of the 40gal heater was within easy access on the tank. Looking forward to hot water again!
Ben M.
Chandler
"Fresh new water heater installed today in Chandler, AZ. I called on Sunday and was told Tuesday. Trevor E called this morning (Monday) a day earlier. Couple hours and we are all set. This was a proactive replacement swap out Bradford for Bradford. I didn’t want to risk an outage during the holidays. All set for 6yrs!"
Ray Y.
Concord
"Lucas was on time and replaced water heater very professionally"
Donna O.
Mesa
When my 30 year old gas water heater finally retired with a bang, I knew who I didn’t want to call (the big box stores). I decided on your company and was happily surprised. The tech who came, Trevor E. was great. In 104 degree heat, he got the old one and all the corroded lines out and had the new one up and running in no time. Thanks. Trevor!!
Jeff Y.
San Diego
Had our water heater go out on us on a Friday. Water Heaters Only had someone here Saturday morning, to evaluate. Had to wait until Monday, 10/1. Milton and Jim did terrific work. The were done and cleaned up in no time.
Corbin.
Los Angeles
Our water heater unexpectedly went out, and for three days I contacted 5 businesses to compare prices and quality of materials. Water Heaters Only was not only responsive and affordable but quick to replace our water heater the SAME DAY. David R P (LA region) installed our new heater and was such a pleasant individual. We are grateful for his prompt arrival and for answering all of our questions/concerns.
John B.
Redwood City
“Steve was very friendly, skilled, & professional. Switchboard was great too. Was able to come out next day with new water heater, brought installation up to latest codes, including better earthquake safety, valves, fittings etc. & within couple of hours had us working with great hot water once more. Removed old 40 gal tank, & redid everything top notch! Highly recommend calling water heaters only - great service & good price, fast efficient, & very pleasant - just what you'd hope to find! Outstanding!”
Mei T.
Plano
14 1/2 years old 40 gal water heater installed by water heater only in ’97 was still working well but to have a peace of mind I decided to replace it with 50 gal water heater before any thing happens. When the nice plumber came and told me it might work for another 2 years without problem, I almost sent him back. He gave me the price quote and asked for signature before installation. The plumber explained how to shut down in case of emergency and the temperature difference for each mark after he cleaned up the site. We will see whether this one will be just as good as the old one. The home depot said I would see a $1200 bill if I order their GE hot water heater and installed by their contractor. A local plumber gave me a quote of $1100. I paid $840 for my Bradford White (made in USA) with pan. Please send me the sensor to put in the pan. Thank you. Installed by Moe.
Andi B.
San Diego
Justin and Jim did a great job. They were very knowledgeable and installed my water heater without any problems. I would use them again.
Stephen W.
Pleasanton
“Lucas did a relatively quick 'n clean installation of our new water heater after our last one, installed in 2006, started leaking. He did a great job of describing the new model, the warranty, expected time to be finished and price. The price was actually reduced by $150 because it took less time/work to be installed. Thanks, Lucas!”
RealDiehlProd
Riverside
“Nothing short of amazing. Fidelity Home Warranty sent people to my home when my pilot light wouldn't ignite. They suggested replacement but informed me that I would have to have custom-built cabinetry installed before I owned the house, removed, and re-installed. It would have been terribly expensive. I called around. I spoke with three businesses getting quotes for each. WHO was the lowest-price. They offered Water Heaters that aren't Rheem. I started to research, Bradford and White are long-standing, have good reviews, and a better warranty. The other companies said they would try to remove the water heater without removing the cabinets. The others suggested they would need two men to do the job. WHO said they could do it in 4 hours with one man. I was doubtful. Then came install day. And Marcus showed up. Professional, courteous, kind, fun, personable, AND CAPABLE. This guy did SOLO what I was told was a job that was both "impossible" without the suggested modifications to my garage OR required TWO men. And all the while I would come out and check on him from time to time to make sure he had water and was welcome to use the restroom if he needed it. I'd crack jokes. He'd laugh. We'd laugh. I've NEVER had an experience with someone coming to my home to make repairs like this, NEVER. From quote to finished product, HIGH QUALITY ALL THE WAY. I'll be back in 15 years, AND I'll refer everyone I know, beginning with my fellow Googlers!”
Youn H.
Los Angeles
Problem with my water heater was found immediately & situation was explained clearly. I was advised to change it and when I decided to go with tech. advise, all products were available to install immediately. Entire process took a bit over 2 hrs and done. Happy with the service I received Service was provided by Tomas on 3/21/15 – C/O #4655732
Diana
Sacramento
Proud owner of a new Water Heater! I was very pleased with the Technician, Matt. Matt was on time, friendly, fast, knowledgeable, answered all my questions. He just knows this industry, inside and out. I highly recommend this company, for all your plumbing needs! Thanks!
John M.
Sacramento
I called @noon seeking information about water heaters. I already had enough info to make an informed decision and was exploring options outside of the Big Box landscape. The person that answered my call was knowledgeable and professional. Long story short, Brandon arrived at my home at 3:00pm (that same day). By 5:00pm I had a new water heater.
Cynthia R.
Phoenix
"My tech was Don and THANK GOD he was able to come out the very next morning after my water heating broke and flooded my garage. I only had to go without hot water for less than 24 hours. I thank Don so much for his great work and timeliness!! Of course it’s not a fun expense to have pop up, but I asked my neighbors and friends – and from everyone I’ve asked I’ve heard that my price was extremely fair. Thank you, Don!"
Renee W.
Concord
"Wesley did a great job and communicated all of the work to us in detail. I was happy to get an appointment the day after I called."
Michael H.
Tujunga
“Max D. was the installer, and he did a great job. The whole process was seamless, from the first phone call on Saturday through installation on Sunday.”
Mike S.
Phoenix
Very fast response, fair pricing. Trevor E. was very professional and thorough. Felt lucky to get him.
Richard H.
San Jose
“John A. of their San Jose office did a very professional job explaining what the probable causes were for my leaking water heater. John explained the repair options and quickly and professionally replaced the water heater. He also brought the water heater mounts and plumbing up to code here in San Jose. Well done John and 'Water Heaters Only' organization. Sincerely, Richard H”
Norman B.
Riverside
“The technician, Julian A, was punctual, professional, and knowledgeable. He explained the replacement to my wife and I. The company took the damaged water heater away. Great company, great service, great technician”
Jim K.
Los Angeles
Response was quick, same day. After Paul provided good info to help us decide to replace our 8-year old, popping water heater, Toa arrived as scheduled and was excellent. The final installed work (plumbing, earthquake straps) is a marked improvement over the previous installation, and he also left the area very clean.
Noah R.
San Diego
Professionalism, Integrity, Honesty, Punctuality and Quality. Best Service I have experienced for a longest time. Organizing my garage and found my Water Heater is badly Rusting, so I called Water Heater Only and responded so quickly. In fact, I called their office around 1:30pm and and told me that’s they have an opening at 2 to 4 pm. Around 2:10pm Clayton Y, a Service technician called and confirmed that he’ll be at my place approximately 45 minutes. Clayton Ywas on time and discussed explicit details what he will be doing and correct some of the plumbing problem from my old water heater. So he checked and started the work and completed the Quality work in very short time. See Pictures before and after below…, In addition, Clayton Y was very knowledgeable, courteous, great workmanship and honest. He is the kind of Service Technician you want for the job. Thank you Clayton Y and Water Heaters Only for making my day. I’ll recommend Water Heaters Only …
Kristen B.
Santee
Jim was so great. I called to have somebody come out and look at my water heater that had just died, they were out within 2 hours. I thought it was going to be for a quote, but Jim said that they could have it fixed within a couple of hours. Both men were so courteous and helpful. The quote I got over the phone was the same as what I paid. Thank you so much.
Steven B.
Concord
Excellent work, fast, works well, same day water heater replacement, very satisfied with everything! Mack was great!
Lisa G.
Riverside
“Quick and convenient no muss no fuss.”
Murray E.
Pleasanton
“Lucas was excellent. In a few hours the old water heater was removed and a new one was put in place. He showed me how to use effectively and cleaned up after work. I think it is so important to have someone who really knows that they are doing.”
Ferreira F.
Phoenix
“Don S. Was the Professional Installer Technician that arrived on time, evaluated the situation of installing a new Water Heater Tank. He gave me the quote and I accepted it. He is a totally professional in his work habits. He was very thorough in removing the old tank and replacing it with the new tank. He checked and doubled checked his work insuring everything was installed perfectly. His work ethics are truly professional. He displays great people etiquette In due time the job was completed and he went over the procedure on how to startup the uni and how to drain the unit. If there is an Award for The Best Technician of the Month, I’ll give him my vote. Great Job Don.”
Marcial C.
Vista
“My family and I are very happy to have hot water again, thanks to water heaters only and the amazing job Justin did with the installation, I appreciate you very much. We’ll definitely recommend your company. Thank you Justin”
Jack O.
Concord
“Lucas was responsive and on time … the water heater installation was clean.”
Tomoko K.
Riverside
Our technician was Michael (L), and he installed a new water heater for us. Very professional and knowledgeable fast and clean work done was very much appreciated. Definitely recommended and will do business with this company again. Thank you.
Renel S.
Los Angeles
I recommend this company, Thomas did a great job on replacing our water heater. He’s verify knowledgeable on what he’s working on.
John P.
Pleasanton
“Wesley showed up on time and answered all Questions and concerns and did a thorough job. Second time we have purchased a heater. Let’s hope we get 16 years from this one like we did last time!”
Nina U.
Hayward
I called Water Heaters Only, Inc. after a PGE technician said he could not light the pilot light on our water heater. Peni and Mo came to our rescue — they were here the same day that I called, diagnosed the problem, and gave us a quote on the spot. We decided to move forward with a new water heater (ours was at the end of its lifespan) and Peni and Mo were back the next day to install our new one. They were professional, easy to work with, and so very smart! We are so appreciative that we were able to receive such amazing help from them, and I will be recommending them to anyone who has issues with their water heaters. They turned what could have easily been a nightmare for us into something that was no problem for them at all, and were an absolute pleasure to work with.
Fiona R.
Santee
My husband is very handy around the house and on the rare occasion we hire someone to do some work or install something, he typically complains about the shoddy workmanship (he is a perfectionist). When we had our water heater installed, he commented that the installation was very professional. We have been married 24 years and I think that’s the first time I’ve heard him say that… so kudos and plaudits to Water Heaters Only— that’s quite a feather in your cap!
Lily S.
Pleasanton
“Very professional ! Wesley was our technician, he worked hard to finish a challenging installation into the evening. He was attentive, pleasant and well focused, Every minor detail was tended to, and he left the place totally clean. No doubt, very highly recommended.”
Uta W.
San Francisco
Very satisfied with the installation of a new water heater, and especially with the work STEVE B. performed. I can highly recommend Steve to anyone. He is very professional, friendly and very knowledgeable. He had also installed my old water heater, so it was nice to have him again, knowing he is someone I can trust to do a good job.
Peter M.
Grand Prairie
W.H.O. worked with my schedule by coming out on time. Moe was patient in answering all my questions as he replaced the heater and making sure all is well before he left. I would use W.H.O. again (hopefully not for at least 6 years :)) and will recommend W.H.O. to my clients. Thanks, Water Heaters Only Inc.
Bernie S.
San Jose
After 15 years of good operation, we had WHO replace the water heater that they had originally installed. They did such a good job then (adding earthquake bracing, etc.), we decided to have them back. A good decision. John A. did a meticulous job installing the new heater, which included modification of the earthquake bracing and the addition of a gas line sediment trap. I hope to be around for the next replacement by WHO.
Chris M.
Los Angeles
I called on Friday, Ron G was out on Saturday and had the new water heater installed with no issues. It cost exactly what he quoted me on the day and there were no surprises. No hesitation recommending to everyone! Nice work Ron! Thanks!
Kimberly C.
San Jose
I had a great experience with Water Heaters Only. They were able to do same day service. Alex did a great job…thank you.
Tony D.
Vista
“Team responded quickly to my request for service on a Sunday. They sent John B out who gave me a thorough explanation of what needed to be done. I agreed to price and terms. He got to work and did an excellent job. He also cleaned up the area post install. Lastly, he explained the install and new additions to my water heater set up. I am now back online with hot water. I would recommend John B and Water Heaters Only to my friends.”
Anne D.
Vista
“Great experience with Water Heaters Only, quick response accurate estimate and easy to coordinate. Justin our technician was professional, knowledgeable and did a clean install”
Ferd A.
Redwood City
“Loni was cool and also professional. Got the job done”
Patricia K.
San Diego
Clay came out same day. He and the office staff are very professional, very nice to work with and everything was easy. Also very covid compliant which I appreciated. We highly recommend them. Also Bradford White is American made and top rated.
Jay N.
San Diego
John B did a great job installing our water heater in a timely manner. I called Water Heaters Only in the morning and they had somebody at my house later that day. John was friendly and performed work perfectly!!! Thank you!
Beverly J.
Vista
Justin did a great job for us installing a new water heater. He was prompt, evaluated and explained what needed to be done, made sure all of our questions were answered, and left the area clean. Great same day service.
Stephanie S.
Concord
“Wesley was great! Professional and knowledgeable. Response was quick. We had a new water heater the next day!!”
Maureen H.
Orange
It was easy to schedule an appointment for a water heater replacement. The technician Mike L. arrived early in the time window, and completed the job by the end of that window which was for arrival. He was personable and professional, explaining things and answering questions as he worked. I appreciated the fact that I didn’t have to go get the new heater or dispose of the old one!
Barbie M.
Tony E
“Tony E is an excellent technician! I am so please with the service we received when he installed our new water heater, he was here on time and finished the job, including cleanup and removal in less than two hours. I would definitely recommend Water Heaters Only and Tony to anyone that needed to replace their water heater. Thank you so much.”
Paul.
Orange
"Brad at Water Heaters Only was fantastic. Our water heater needed to be replaced and Brad arrived within a few hours, on time, and did excellent work for a fair price. He was efficient and professional. Highly recommend!"
Sal S.
Redwood City
“Steve B. replaced the water heaters in our house as well as our ADU. He was personable, efficient and knowledgeable (he gave me all of the same advice that a licensed plumber did). I really appreciated the transparent and upfront pricing even though one of the water heater replacements ended up being more challenging than expected. Steve clearly communicated everything and did really professional work including updating valves and all necessary bracing and drainage!”
Linda N.
Concord
Woke up to cold water yesterday and called Water Heaters Only because of all the great reviews. They were able to come out first thing in the morning, and in my book and that was the first star! Mack called first giving us a 1/2 notice and arrived within the estimated timeframe. 2nd star. He was polite, clean and professional. 3rd star. He got to work right away, and I noticed how organized and neatly he worked. He placed cardboard on the floor to protect it while he removed the old tank giving them the 4th star. He worked quickly and water heater was up and working again in about an hour and a half. Explained how everything worked and gave me confidence in his workmanship making the entire job a FIVE STAR RATING! Thank you Mack!
Daniel W.
Phoenix
Don S. was the technician that came to replace water heater. He was friendly professional and did an amazing job. Appreciate the speedy response from company about 12 hours after reported problem and new water heater installed. Great job Don S.
Dennis W.
San Jose
“John A. came out to service my 10 year old water heater and repaired it for the night and came back the next morning to install a new Bradford-White. He was very thorough in the installation and able to educate me in the workings of gas water heaters. It was a pleasure to work with him. 5 stars for John!”
Craig H.
Fort Worth
18 year old water heater dead on Saturday morning. Called company at about 9:00 am. Technician Jeremy Brown arrived about 11:30 am and installed new unit. Fast, quality install, tidy. Highly recommend!
Eloid.
Plano
Jeremy B was the technician that installed a 50 gallon Rheem electric water heater. I was impressed with how quick he switched out my 14 year old tank with the replacement, that included all new pipes. The speed and quality install was unexpected, total time felt barely an hour. He also gave advice on annual maintenance so that I get the most life out of the unit. I totally recommend their service.
William M.
Canoga Park
"Tony the technician was great.Reasonable cost.Didnt take long at all.”
Robert G.
Los Angeles
The technician, Tony Edwards, was a delight. Professional, friendly, knowledgeable...he removed my broken water heater and installed a new one in an hour and a half! Tony went through the new features and connections, answered all of my questions; truly an excellent experience. I would highly recommend this outfit, A+.
James C.
Riverside
Ron G was great!
Kathleen D.
San Francisco
Five Stars for installer Will G and Water Heaters Only -came on a Sunday afternoon – cared about my plants when emptying the old tank – explained everything he was going to do – worked quickly and orderly and professionally and into the evening – it was cold, wet and getting dark – he never stopped, cleaned up quickly and completely and took time to show me all his work – -very pleased — gets put in my book of businesses to use again.
Bob G.
San Jose
Our old water heater started leaking this morning. It was end of life. I called Water Heaters Only. They took my information and told me to expect the technician to call around mid-day. Alex (technician) actually called me within one hour and was at my house 10 minutes later. Alex was very professional and polite. He performed all required code upgrades and completed installing the new water heater in about 1-1/2 hours. Alex provided a complete estimate before starting the work and he took care of everything, including drying out the water leak and sweeping up afterword. I couldn’t be more pleased with Alex and with Water Heaters Only. They respond quickly, professionally, and come completely equipped with a new water heater and with all of the parts and tools needed to complete the job. Very quick and very professional service!
Joel J.
Redwood City
“Mo replaced our water heater today. He was professional, friendly, and did great work.”
Jeff H.
Concord
“Wesley did an excellent job installing our water heater! Everyone we interacted with was super professional.”
Aimé B.
Phoenix
We called in the morning after noticing that our water heater was leaking. Water Heaters Only, Inc. gave us a window between 1pm and 3pm. The technician who came was Dillon G.. He was very punctual. He arrived at 1pm and worked hard until almost 4pm. He did a great job replacing our old water heater by a new one. He was very competent, very efficient and courteous. He was very careful and left the installation area within our house as clean as it was when he arrived. He worked very diligently, carefully and methodically. The work was not easy: some of the water pipe connections were rusty since we have had our old water heater for about twenty years. We appreciably greatly Dillon’s excellent service and professionalism.
Anne G.
Redwood City
Steve B. was the technician who came to our house to install a new water heater. He was nice, courteous, clean and on time. Steve is a professional who truly knows his business. We would use Water Heaters Only again and would request Steve B.
Kathy C.
Riverside
On 5/7/19 “Johnny” from “Water Heaters Only” came to install my new water heater. He was fairly new at his job (at the end of his training) but he answered all my questions & was very professional. He did a great job & cleaned up the area very well before he left. I will definitely recommend “Water Heaters Only” to everyone!
Julie F.
Los Angeles
I had been getting the run around for over 1.5 years from different plumbers regarding my faulty water heater, which kept malfunctioning no matter how many times I lit the pilot light. Finally I called Water Heaters only and they sent Thomas over on the same day, because I really needed the job taken care of. Thomas installed a brand new American made heater, which was the right size for my home and he made sure everything was in working order before he left. I am very satisfied with this service. They put an end to 1.5 years of hassle!
Jesse P.
Riverside
The cost of my water heater installation was in the range I was quoted and Johnny removed my old water heater and installed the new tank quickly and professionally. He was very efficient, wore a mask the whole time, and answered all of the questions that I had. We did have a small issue with scheduling the service, as we had to be rescheduled due to a staffing issue, but we were flexible on our end so it wasn’t a problem. Overall, I was very happy with the cost and service we received.
Dave S.
Santee
Clayton and John came out to verify if I needed a new water heater due to a gas leak. Another company had told me that I needed a new unit. After a quick inspection Clayton and John were able to identify the leak issue and with some quick tightening of the valve were able to solve the problem without the need to replace the entire Water Heater. I was so impressed with their honesty and integrity that I will be back in the near future to upgrade my Water Heater to a new one. I also want to mention Seth help set this up and was very informative and professional with me on the phone. This is an excellent company to deal with and will treat you fair and with honesty.
Susan F.
San Francisco
"Amazing response to my initial request for a replacement water heater, accommodated my schedule, dealt with an inside closet location adeptly, and the tech Loni was terrific. He was in and out of the house quickly, was COVID safe, and gave me some helpful tips on dealing with my house’s low water pressure. I will only use Water Heaters Only in the future."
Karen S.
Concord
Daniel was right on time for the appointment. Courteous and friendly.
Howard L.
Santee
“Great communication, good pricing and timely! Thanks Justin!”
Esther C.
Oakland
Water Heaters Only is the only water heater company I will use. They replaced my original water heater over 20 years ago. They did such an excellent job years ago I used the sticker on the old water heater to call them again. Valerie who was extremely pleasant & accommodating was able to get me a same day appointment.They did not disappoint. Mack, the service technician arrived promptly on time as promised. He was the real added value. Mack was knowledgeable, professional, experienced, and courteous. He was efficient and worked quickly. I had a beautiful brand new water heater in 45 minutes. Yay! He left the work area cleaner than he found it & he hauled the old water heater away. I would recommend this company to anyone who needs a great new water heater fast!
David R.
Phoenix
“Called on Sunday morning. Technician Doug G. confirmed by phone he would arrive within the hour. He did. He explained everything and wrote a quote prior to starting. He replaced the hot water tank in a short time. Very professional and friendly. I would highly recommend Water Heaters Only.”
Nancy M.
Canoga Park
My first inkling that WHO was a reputable company was their responsiveness. I contacted them on a Friday and we had a dialogue over the weekend. It wasn’t an emergency. Nevertheless, the technician, Max, came to give me an estimate, on Monday. It was was so competitive that I scheduled the installation for Thursday of the same week. Max did the installation and he did a great job. He showed me the main parts and explained how they work so I felt a little less intimidated. Very glad I selected Water Heaters Only and l highly recommend them. Thanks, guys!
Jenny B.
Pleasanton
“Alex B. did a great job replacing our hot water heater. Timely, efficient, and tidy job. Thanks!”
Kandi M.
Mesa
I recommend this company and technician Dillon. The company was great from the moment I called and then very impressed with the technician Dillon. He was so professional and patient with me…explaining things to me. Even when I’d ask the same question twice, he was patient and kind about it
. Dillon is a great representation of the company. I would definitely call this same company again, should I need this work done again, and I’d request Dillon as my Tech, for-sure. I will definitely recommend this company, and technician, to family and friends who are in need of this type of service. Great Job!! Thanks for what you do.
Bryce C.
Los Angeles
From the moment I first called to ask for quotes and information regarding a possible repair or replacement of our existing hot water heater, the entire staff were patient, knowledgeable, and extremely helpful. We ended up going with a new system — a tankless water heater. Mike Cohen was our service technician and I cannot say enough good things about him. He and his trainee (Max) arrived ready to get to work. He did a quick assessment, then laid out all of our options in a clear, concise manner. We made our decision and he went to work immediately. A few hours later, the new water heater was ready to go! Mike made sure I had all the information I needed to operate and maintain the new system, as well as assuring me that if something unexpected came up to give him a call. He also made sure we had information on a very generous rebate we were eligible for, before leaving the area in the basement as clean, if not cleaner, than he found it. I will recommend Water Heaters Only, as well as Mike, to anyone in need of their services without hesitation.
Scott.
San Jose
"Water Heaters Only, Inc was wonderful to work with. They responded quickly to my call for Help! My water heater was replaced within hours of me noticing that we were having a problem. Our technician, John A. was wonderful and quite professional, yet personable all at the same time. His work is impeccable. I recommend this company 100%! I received a recommendation for their services also! One good recommendation deserves another!"
Toni S.
Orange
We had a great technician who explained everything to us. He was speedy and left the garage clean.
Christopher G.
Canoga Park
“Mike was fantastic with changing over our old hot water tank to a tank-less setup, as well as relocating. He is fast, knowledgeable, and doesn't mind explaining what he planned to do, and was doing along the way. The job was a little more expensive than a competitor, but feeling and trusting that we were in good hands was well worth it.”
Ken L.
Los Angeles
“Totally pro operation ... and the tech did it in the rain and partial darkness. Highly recommended!”
Bill H.
Phoenix
Our heater was replaced by Trevor E. He was very professional and easy to work with. I am impressed with their response time and quality of work. I would recommend to anyone!
Lincan Z.
San Jose
Our old water heater needs to be replaced. I called this company and Kevin West replaced the water heater the next day. Very friendly, professional and 5 star rating service.
George B.
Concord
“Technician Wesley was very pleasant, informative answering my questions, and was able to complete his work to my satisfaction. Enjoyed the experience. George B”
John O.
Redwood City
“We were completely satisfied with the service provided by Loni. He was very professional and knowledgeable. He explained everything in detail. We would highly recommend!! We have already recommended Water Heaters Only to our neighbor who needs a new water heater.”
Jim M.
Concord
“Lucas was very professional, efficient, on time and got the job done!”
John M.
Folsom
"Prompt and professional installer (John)"
Richard S.
Orange
“Michael L replaced a water heater for my big family quickly and efficiently. He was friendly, didn't smell bad and answered all my questions. Use this guy!!”
Michael R.
Pleasanton
“5 star review for Lucas. Great job.”
Justa B.
Santee
John B. came over to my residence recently to install a new gas water heater as mine had started to fail. John B. provided me tons of information on what each component does, and I felt very confident in his ability to install the water heater. It was also great to find out that John B. is a Navy Veteran as we were talking during the installation process, as I am as well. Kudos to the company for hiring veterans! The price was well within the quote when I called and asked. Would definitely recommend!
Christine C.
San Jose
I called Water Heaters Only at the end-of-day on Tuesday when I discovered my tank was leaking and had hot water restored within 24 hours. Kevin West called before his arrival and within the service window, and he was knowledgeable, professional, and efficient in replacing my hot water heater. Great customer service overall. Thank you!
Perry A.
Riverside
“Michael L came and replaced my old 40 gallon tank water heater with a new one. He was very professional and explained everything to me. I am happy with there service.”
Doug S.
Vista
“Very fair pricing and excellent timely service. Exceeded expectations very professional.”
Lisa M.
Los Angeles
I called WHO at 9:30 AM for a quote to replace my water heater which had reached the end of it’s life. Toa and Christian responded to my home in Torrance by noon. They were professional, courteous, and best of all never complained when my 2 dogs came over to try and “help”. I would recommend WHO to anybody needing to replace their water heater.
Roxy S.
Vista
“John was meticulous in the installation process. I am very impressed with the quality of workmanship.”
Andrew G.
Riverside
Our 13 year-old water heater started leaking overnight, so we knew it was time for a replacement. Mark came within hours of my call, surveyed the situation and supplied an estimate. The next day, Tony came for the installation. He was prompt, efficient and we now have a wonderful heater that is up to code. Couldn’t be happier with the service.
Sean S.
Hayward
WHO, that’s right, Water Heaters Only, that’s who! Called them at 0600hrs to replace a specialty water heater, Mo Tau was at my home 0915hrs and did all of the installation by noon. If you want it done now, and you want it done right, who ya gonna call… Water Heaters Only that’s WHO!!
Joseph H.
San Diego
Noticed my water heater was leaking before I left for work and they were able to come out same day, for a great price. Their tech was on time and professional. He explained what was needed and why. Really appreciate the quality job that Justin G. did and his ability to get it done promptly. I highly recommend Water Heaters Only, Inc.
Denise S.
San Francisco
Chris from WHO came and installed my new water heater today. It was 16 years old and although I’d noticed some “popping,” I didn’t really pay attention until the water didn’t seem very hot this morning. Called WHO, Chris was here well within the time frame, and did a beautiful job. I wonder if people really understand the craftsmanship and artistry that goes into putting in a new water heater – and it IS an art. Very happy with the new installation, and it gave me the opportunity to remove the washer and dryer (necessary to get to the water heater) and clean out all the funk underneath them. Thank you! Wonderful job!
David J.
Sacramento
I had a water heater installed by Water Heaters Only through Fidelity Home protection plan. Matt H was the technician that did the install. He was on time and very efficient! He did a fantastic job, The install was very clean, if I could give him 6 stars I would.
Melanie M.
Los Angeles
Marcus did such a fantastic job! He worked late into the night to replace our water heater; it ended up looking very attractive with perfect welds – like a work of art! Highly recommend this company!
Robert L.
San Francisco
Steve B was nothing short of amazing: we called him, desperate, on Wednesday night and he was there on Thursday morning, on time, professional, friendly, super-efficient and a wealth of knowledge. He took ten minutes to assess the situation, went to work and – presto! – in just under two hours I have a new water heater and a cleaner basement than when he arrived! I would call them again in a heartbeat. Five star all the way!!!
David J.
Pleasanton
I called Water Heaters Only to get a cost estimate for replacing my 20 year old water heater. They asked me for the details of my old heater, and then gave me the likely price range. I called a couple more places to make sure the price was in range and then called back and scheduled an install date. Loni, the technician knew exactly how to handle all the issues that came up like the drain valve being clogged up with 20 years of mineral deposits. He didn’t balk when I wanted to save as much of the draining water as possible in barrels and buckets to dump on my garden instead of just letting it run down the street. He had the whole job done in just a couple of hours. The new heater is providing nice hot water at the lowest temperature setting. If my new heater wears out (hopefully not for another 20 years), I would call Water Heaters Only again.
Greg L.
Los Angeles
I called in the morning, Mario came within an hour, and immediately diagnosed the problem with the heater and got to work. He replaced everything in record time and was a pleasure to work with the entire time. I know ideally you only replace your water heater every 7-10 years, but I look forward to that time so I can have such an easy and pleasant experience. And hey, you get to celebrate after with a hot shower… not bad.
Warren F.
Los Angeles
Great service from Max D. Punctual, professional and explained things thoroughly. Would highly recommend using their services.
Annie G.
Los Angeles
Tony E was friendly and polite. He explained everything clearly. Tony arrived on time and finished in the amount of time he said he would. Very pleased with the service.
Daniel F.
Concord
“Wesley was very professional and knowledgeable. He made every thing easy to understand and had an attitude that said don’t worry. That was a comforting feeling knowing the renters had small children and that they would have hot water on a Friday night for their usual activities. I would highly recommend your service to anyone in need of replacing their water heater.”
Mckoi V.
Canoga Park
“Water Heaters Only gets the job done!!! I called at 2 pm on a Saturday and the technician, Max D. came to the house in a couple of hours. He thoroughly explained the installation process and answered all my questions. He was very patient and pleasant, straightforward with what was needed and not in the installation. Excellent quality of work and up to code standards. Best price from the others that I inquired from. Again thank you Water Heaters Only and Max D. 👍👍👍”
Kristina M.
Mesa
We needed an urgent gas water heater replacement. When I called at 6am, they provided a very fair quote over the phone and sent Trevor V that morning. I am so pleased with the quality of Trevor’s work, along with his professionalism! Would highly recommend Water Heaters Only to family and friends!
Vivek R.
San Jose
Prompt response to service request and technician dispatch. Loni arrived earlier than the stated time and did a good job of explaining the options for heater replacement. Quality of work was very good and he paid attention to detail such as installing insulation in the right places, installing missing support pieces for seismic protection and also provided me with maintenance tips. Thank you Loni and Water Heater Only.
George D.
San Jose
Will G was courteous, knowledgeable and thoroughly professional. 161144
Gabrielle G.
Vista
John B. did an excellent job. We received same day service, as requested. Priced was in line with competition.
Guy R.
San Francisco
"Will G was amazing and professional. He was on time, explained the process, gave an estimate before starting to work and replaced the heater in time for our family showers! Will definitely recommend working with them!"
Everett G.
San Jose
Kevin was great. Highly recommend WHO for any water heater service. The process was seamless, every step was explained and the work followed exactly as indicated.
Evan B.
Concord
I called Water Heaters Only on a Sunday afternoon due to a leak on a very old water heater. Brandon Nelson from Water Heaters Only came out the next day right on time to replace it with a new 50 gallon water heater. He also needed to replace a leaking inlet water valve, install new exhaust ducting and a copper overflow piping to meet County code. He completed the job in a couple of hours and we had hot water again about an hour after that. Brandon was very professional and was great at answering all my questions. When he was done, he walked me thru some of the basics operational steps of the water heater which could come in handy down the road. The price seemed fair in today’s world. Actually, my neighbor just had her water heater replaced a month ago by another company and paid about 30% more than I paid. It’s very possible that my neighbor had to have some additional work done and that’s why there was such a difference in cost, but I can’t confirm that one way or another. I would recommend Water Heaters Only, Inc to anyone who needs to replace or repair a water heater.
Edison M.
San Jose
“Chris did an excellent in replacing our water heater. He came in, diagnosed it, explained the issue & solution. He estimated about couple hours of work & after 2 hours, job was completed. He was very professional. Would highly recommend Water Heaters Only, especially Chris.”
Amy C.
Redwood City
“Our water heater started leaking suddenly on a Saturday, and water was pouring out. We called Water Heaters Only and they were able to send a technician out within an hour to drain and remove the old one and install a new one. The technician, Lucas, was professional, on time, helpful, and even came on his birthday to do the job. We could not be happier or more appreciative of the service.”
Rob.
Orange
"Brad came to our house at 3:30PM on a Friday and worked non-stop until 630ish. His attitude and workmanship were flawless on installing a new water heater."
Teri
Pleasanton
“Lucas was very prompt, courteous, and did a FANTASTIC job. Very detailed, clean and neat. I would definitely use Water Heaters Only again. Thank you Lucas!”
Alex
Folsom
“Brandon installed a water heater professionally and courteously. He explained what he would do, gave me a reasonable estimate, and showed me how to operate the water heater.”
Cristine J.
Los Angeles
Lucas did a great job installing a new water heater and explaining details of the process for getting a city permit to complete the process. I highly recommend Lucas to assist anyone in their water heater needs!
Mel C.
San Diego
Highly recommended for your installation and replacement water heater needs! Our 2008 water heater began to degrade over the last day with a leak then finally no hot water after 2 days. On Friday at 12pm we called Water Heaters Only and Sean was able to slot us in for the next morning. We were told 9am-12pm for Saturday morning and was given a quote based on location and type of the current water heater. Saturday morning at 9:15am I received a text that a technician had been dispatched to my house and 1 minute later received a call from Jim that he and Justin would be arriving within 30 minutes. They arrived with masks on and walked me through the work they would do based on assessment of the replacement work. The total they calculated was within the quoted price and did not change once their work was done. They were very professional and patient with my questions and did a great job communicating and cleaning up after their work was complete. In total they able to complete the replacement of the water heater in less than 3 hours (including the assessment and payment of services).
Shirley P.
Vista
Got a referral to call Water Heaters Only and they got someone out same day to replace my mother’s water heater that stopped working. Justin the technician worked very efficiently on the installation. Nice guy and clearly explained all the water heaters features and the warranty.
Katie T.
Canoga Park
My water heater was leaking and needed replacement. I called and spoke to a live person who gave me a ballpark idea of what I was looking at to replace. They worked with me on a time window and sent Max D. It was late but he took his time and didn’t rush. He stayed and replaced the water heater. I could tell he was taking time with all the little details to get it just right. I would highly recommend water heaters only and especially Max D.
Tim.
Concord
“I called Water Heaters Only for a water heater replacement. They sent Lucas to the house. Lucas was professional and answer my numerous questions. He explained what he will be doing and completed the job without any surprises. I also appreciate his kindness. I have used this company in 2006 for the same issue. I strongly recommend Water Heaters Only for your water heater needs.”
Art T.
San Jose
Well, it’s bound to happen – at some point, your water heater will develop a leak. Luckily for us, it was a small one. I called Water Heaters Only, and was able to set up an appointment for the next day. Our technician Steve B. called to let us know that he’d be arriving soon. Steve was very personable, professional, and had our new 50 gallon water heater installed in well under 2 hours. He clearly takes pride in his work! The earthquake straps, supply lines, overflow pipe, and all the other details were VERY professionally done. I highly recommend Water Heaters Only.
Mercedes E.
Los Angeles
Our service specialist was Ron G. He was very nice and helpful. Ron explained what he was going to do and then answered all of my questions. He gave me great suggestions on keeping up with the maintenance of our new heater. I will definitely recommend Water Heaters Only, Inc. to my family and friends.
Kiki S.
Redwood City
Our technician Steve B did Great Job. We are very happy about his high quality work. Job#160324
Chad I.
Los Angeles
Our service was phenomenal! I called them on Father's Day morning and their technician, David P, was here within hours. We were prepared for a new water heater to be installed but he took a look at our unit and instantly said he would try fixing a broken part first. He was quick, thorough, and explained what he was doing every step of the way. He fixed the unit saving us thousands of dollars. David even walked us through how to periodically check our water heater and let us know what to expect in the coming years. I will definitely go back to them when it comes time for another repair/replacement and will ask for David specifically. They are the only company I will have work on my water heaters from now on.
Christina.
San Jose
"Loni was very professional and kind, he arrived earlier than the estimated time window and provided suggestions for the size we actually need. We will definitely be repeat customers if the need arises."
Pete E.
Orange
“Needed a leaking Water Heater replaced on a Sunday. Called a spoke with Lori, who was very professional and clear with her explanation of getting a tech out asap and also made sure I checked to see if the tank was still under warranty. Mike L. showed up on time and did an excellent job, with all new water and gas lines and attachments. Worked fast, clean and personable. I would recommend this company, they are not the cheapest but you get what you pay for!! Good quality!”
Tim H.
Folsom
Matthew at Water Heaters Only replaced my water heater. He was friendly and his work was top notch. Overall, I was very pleased with the installation and I highly recommend Water Heaters Only.
TIm P.
Los Angeles
“Excellent all around. I had a water heater go out, and I called them to weigh repair options. They were able to determine that the heater (from a previous owner) was over 12 years old and I knew it was time to replace. This is for a rental unit, and I didn't want the brand new tenant to be without hot water. And of COURSE, all of this is going down on a Sunday. They answered the phone immediately, described options, and by the end of the afternoon a new heater was making hot water in the unit, with a new fresh install all up-to-code and providing peace of mind. Max was the technician, and he was utterly top notch in every regard.”
Ann G.
Redwood City
Steve B did the installation for us and did a great job! quick, efficient and neat. would recommend him and WHO to all that need this service. thanks Steve!
Kathy M.
Santa Monica
We received excellent service from Dave P at the end of last year. He is an outstanding representative for your company. He replaced the water heater in our mother’s house and since it is an old house with old pipes it presented him with extra problems that he solved expertly with a positive attitude and a smile. We will definitely recommend your company to friends and family. Thanks so much.
Danielle L.
Vista
“Very friendly company from the first call- came out quickly to replace water heater. Cost was less expensive than all other competitors I called. Justin was my technician and he was very friendly and explained everything to me at the end in detail.”
Teeda L.
Concord
When my water heater died, I called my trusted plumber, who referred me to Water Heaters Only. Chris called ahead to let me know he was on his way, showed up on time, explained exactly what I needed. He gave a few options regardings “extras” and explained those as well. He did an excellent installation job, and made sure that everything was working properly when we turned the water back on (bleeding out air from pipes, etc). . I’d definitely use them again, and would recommend them to friends and family
Andrea M.
Orange
“Highly recommended Water Heaters Only , I was able to make an appointment very quickly and they were very friendly and helpful on the phone and the technician Marcus that came out to my house for service was very professsional and friendly as well and seemed to be very knowledgeable with installing my water heater and he even helped me and my father out with negotiating a lower price for the install ! I appreciate it tremendously and thank you again !”
Edward C.
Millbrae
Steve B from Water Heaters Only was courteous, friendly, professional and knowledgeable. He assessed a water replacement job within the previously provided estimated range and performed the replacement without any surprises. He wore PPE and booties and voluntarily disclosed his COVID vaccination status. We would use them again based on the quality service.
Joel G.
Los Angeles
Kyle and Brad were the best. Very helpful and professional. I highly recommend this company for prompt efficient service.
Anthony G.
Santee
“Fast friendly they know what they are doing and are good at it no issue from me.”
Phillip R.
Concord
“Wesley called before arriving and arrived on time, went over the installation and cost, completed in reasonable time, went over the new water heater, and left the area in perfect condition."
Jay I.
Sacramento
Brandon my service technician called ahead when he was arriving. He was polite and professional. He explained the installation carefully, what had to be installed for code, and then all connecting parts to the water heater. He called me an hour later to make sure everything was okay. I was very impressed with the service.
Andre.
Los Angeles
Awesome service, very professional, friendly good people. I called in to replace my old water heater from the titanic era, Michael Cohen and co. came and explained everything thoroughly before working some real magic. Thank you for the amazing and prompt work! A+++! Thank you Water Heaters Only!
Lee S.
Concord
Our technician was Lucas. He came right on time and did a great job of removing the old water heater and installing the new one. He was able to answer all my questions. Lucas was very professional.
Sandi C.
Los Angeles
Fast response, same day replacement. Phone line representatives were very helpful. The technician, Max did an excellent job replacing our leaking water heater. He answered all of our questions and the final installation looks clean and secure.
Pamela F.
San Jose
“Fast service, Friendly Technician”
Cherry N.
Dallas
I love my new water heater that was installed yesterday by Jeremy B of Water Heaters Only. Jeremy was very courteous and kind. He answered all my questions with confidence in his knowledge of plumbing and gas water heaters. I will recommend this company to all my friends and family. Great service!
Maurice K.
Riverside
Yesterday evening when I returned home and was shocked and chagrined to witness a partially flooded garage floor because of a leaking water heater. Immediately, I called Water Heaters Only, speaking to Seth, who patiently scheduled an appointment for today, with a 4 hour window . Mark arrived at 7: 45 a.m. and was prompt and professional. The work was performed efficiently and well, and he explained everything. Great job.
Malcom And John.
Redwood City
“Will did a super job. And he is so friendly and pleasant. Thanks, Will”
Elaine C.
Concord
This is the third water heater that I have had replaced by Water Heaters Only. Once on a rental property, once for my daughter’s house and today at my house. Daniel C. was our technician and he was extremely efficient, and on time. I wasn’t scheduled to get the water heater until Friday morning and was pleasantly surprised when I received a call that they had a cancellation and could come out the same day to install the new water heater. Great work, from a great company!!!
Mike S.
Riverside
Mike was an expert and he did all the work professionally and in a timely manner. He told us when he would arrive to the tee. I appreciate how well organized and knowledgeable he is. Great job in replacing a 12 year old heater.
Jenny A.
Santee
Everyone was so friendly and professional. This was a no pressure sale and service. Our technician was Brad. He was on time, efficient and professional. I would definitely recommend Water Heaters Only!
Jayaprakash K.
San Jose
Alex was very professional and did a thorough job of removing the old broken water heater and replacing it with the new one. I have been a customer since 2013 and would recommend this business to anyone who needs help with their water heater.
Jeanette A.
Canoga Park
“Shopped around and came across this company online. Noticed the 5.0 rating and well decide to give them a call. The moment I spoke with Phil I felt this was the right place. Unfortunately there was no opening for same day. I told him I was going to continue shopping around. He told if he gets a cancellation he would call me. Had an another company come out for an estimate and OMG the price was ridiculously over priced. Phil called me back and told he can get someone out. Max D. was amazing! Very knowledgeable and honest. He explained everything to me and showed every detail/repair he had to make. He took pride and time to make sure to do the job right and properly to codes. The price was very reasonably affordable. Highly recommend them. The 5 stars are truly earn!!”
Dan.
San Jose
“Loni was super. He explained everything thoroughly, showed me exactly what needed to be done, and did a absolutely beautiful installation of my new water heater. I couldn’t be more pleased.”
Susan.
San Jose
"...Amazing response to my initial request for a replacement water heater, accommodated my schedule, dealt with an inside closet location adeptly, and the tech Loni was terrific. He was in and out of the house quickly, was COVID safe, and gave me some helpful tips on dealing with my house’s low water pressure. I will only use Water Heaters Only in the future."
Mitchell M.
Concord
“Really enjoyed the service provided by Water Heaters Only. Lucas (the technician) communicated early and often. The replacement was seamless, and you could see the quality in the install. I have used Water Heaters Only twice now and are extremely satisfied with their workmanship. Highly recommend!”
Martha W.
Concord
“Excellent. Very happy with the man who installed the water heater and the improvements he made.”
Rick D.
Vista
“Justin installed a new water heater quickly and professionally the day after I called with the request.”
Elsa B.
Phoenix
I called for a water heater replacement/installation due to a leaking tank and they were able to get a technician out that day, although I was not available, they did come out first thing the following morning. When Don S. arrived on time he was very professional, explaining what he would need to do and how long it would take. Don was very efficient, cleaned up thoroughly, and completed the job under the time quoted. The old water heater had some piping that was jimmy rigged (previous home owner install) and he went out of his way to make it right including a pan and drain spout. Should anyone need a water heater installation I will definitely refer them to Water Heaters Only and to ask for Don S. for installation.
Frank M.
Santee
Very satisfied with the work performed by Danny. He was punctual, courteous, meticulous, and professional. Everything was plumb and level, the whole unit was just put together nicely. Remember the phrase “When you’re good, you’re good”? Danny is a prime example of that. An outstanding job overall. Will definitely recommend to friends and family.
Joe P.
Redwood City
“Only 5 stars? Alex B deserves 6!”
Linda H.
Dallas
“Technician Jeremy B provided excellent service installing my new hot water heater in the attic of my 3-story townhome. On-time, courteous, answered all of my questions, clean job. Thank you Jeremy. And, it was great to actually talk to a live person when scheduling the installation!”
Sharon S.
Redwood City
“Steve arrived on time and kept me informed. All work done within announced timeframe. He spoke English and worked diligently. I would definitely recommend Water Heaters Only, based on the quality of my work done by Steve.”
Konrad A.
Vista
“We had our water go out and in less than 24 hours we had a new one installed. Our technician Justin walked us through his installation process and let us know everything we needed to know about the water heater. He was quick and thorough. Overall a great experience!”
Ronald P.
Concord
“Great Job, came on schedule, reviewed piping and fixed a valve and leaking fitting, installed new 50 gal heater, was neat and friendly. Recommend this company and our specific technician to anyone.”
Elizabeth P.
Gold River
“We are very satisfied with the service we received from Water Heaters Only. John, the service tech, was outstanding in every way! We look forward to recommending Water Heaters Only to our neighbors and friends. Thank you, Bud & Betsy”
Chris M.
Pleasanton
“Two important details with this 5-star review: The estimate was literally in the middle of the "it will cost between X" amount! I don't think I've ever had an estimate so on the nose. Secondly, the technician they sent, Wesley was communicative, polite, professional, and most importantly to me, he explained things clearly - from bringing our installation up to code, to showing me the how-to of my water heater. I would highly recommend Water Heaters Only!”
Mark.
Dallas
"Jeremy B was on time and did not waste any time getting the old water heater removed and the new one installed. Followed my instructions perfectly and installation looks great and we had hot water within 45 minutes. Highly recommend Jeremy and Water Heaters Only."
Harel A.
Canoga Park
“Technicians name: Mike C #183892 He was professional, personable, on time and fast! He knew exactly what he was doing, and all done perfectly. Our technician, being professional, went above and beyond. Thank you!”
Francesca P.
San Jose
“Called and got a competitive quote and great installation date. Chris was professional and friendly and did a fabulous and clean install”
Timothy L.
Santee
“From George from the call center to John to finish. Perfect. John: Thank you. We worked that tuff fit and got it in around that one shelf edge, getting in the way, Cheers to you and thank you for serving! Tim & Kate I recently had a hot water heater installed byJohn from Water Heaters Only, Inc, and I couldn't be happier with the service I received. John was incredibly professional and knowledgeable throughout the entire process, from the initial consultation to the final installation. John took the time to explain everything to me in detail and answer any questions I had. The quality of the work was outstanding, and I was impressed with how quickly John was able to complete the installation. John also made sure to clean up after and left the space even cleaner than it was before He arrived. What really stood out to me, however, was the affordability of the service. I had received quotes from several other companies, but Water Heaters Only, Inc offered the most competitive price without sacrificing quality. Overall, I would highly recommend Water Heaters Only, Inc to anyone in need of hot water heater installation services. They provided top-notch service at a great value, and I would definitely use them again in the future.”
Donna H.
Pleasanton
“Wesley is a great representative of your Company. He did an excellent job of replacing our water heater. He was very considerate. He laid a tarp over our new floor and cleaned up the area where the water heater was located. Wesley is very personable and did a great job.”
John C.
Vista
“Justin did a great job replacing our water heater. This was same day service and he started at 5:30pm and worked until 7:30pm to professionally complete the job and fully explain the equipment. He had a great attitude.”
Joe W
Folsom
From initial call with customer service to the professionalism of the technician, I couldn’t be more impressed with the people or the work performed. It is what you used to expect from a business providing customer first service. I highly recommend “Water Heaters Only”!
Stephanie J.
Orange
“I just want to say Water Heaters Only, Inc. is amazing! This company truly lives up to the positive ratings by other customers! AND the fact that they're available 24/7 for no extra charge on the weekends, is wonderful! Their 55+ year experience shows! From the initial call to make an appointment, to speaking with the knowledgeable woman who answered the phone (Lori is her name, I think?), to the immediate availability for my water heater replacement, to David P. responding ON TIME and quickly fixing my issue! David clearly knows his craft, was very open to answering all of my questions, and wasn't bothered by my observation of the work being done! I actually have AHS Home Warranty and initially called them. Yeah...didn't even get a call from the assigned company to schedule an appointment after 5 hours. Not only this, the AHS company had RECENT negative ratings of 3 stars and below. Plus that company doesn't work on weekends?? ANYWAY, I can't recommend Water Heaters Only, Inc. enough! I definitely will use them again for either myself or other family members!”
Susan S.
San Jose
I am very happy with the excellent quick and professional installation of our new water heater. The Technition (Will G 146680) was polite, informative and got to work fast. I highly recommend this company.
Greg.
San Jose
Extraordinary service, value, and attention to detail; Professional installation of a new 50 gal heater and amazing extraction of our oversized 75 gal tank. Downstairs basement location with a very tight clearance proved no real challenge for our tech, John A. Still fist pumping after 3 days…
Roger F.
San Francisco
WHO responded very quickly on March 15, 2015 to replace our unit. Toa was professional, efficient, and left us with a very clean installation. A+
Sojji K.
Los Angeles
Our technician, Tony E, responded to our call right away, showed up on time, and was courtesy and professional. He also explained what was needed, and got the job done in a timely manner. Can’t be same day service done right. Thank you, Tony!
Doug N.
San Francisco
Our water heater conked out last night, so I called Water Heaters Only this morning. Their technician, Loni, arrived right at the beginning of our service window, lucky us, and diagnosed the problem within 5 minutes. It was a leaky, older water heater and its life was over. We agreed on a price, he got to work and was done in less than 2 hours. Brand new, did some improvements to make shutoffs easier, replaced an outdated pipe with copper, all outstanding work. Couldn’t be happier.
Gib Y.
Phoenix
Our old water heater suddenly started leaking late on a Friday night and I was very thankful Water Heaters Only was able to send out a technician on the very next day (Saturday) to install a new heater. Trevor E. was the installer and he was very professional and patiently answered all my questions. He was prompt, courteous and carefully explained why he upgraded several fittings/plumbing fixtures. All in all, a great job!!
Ryan K.
Vista
“Our water heater was leaking and I needed to replace it. I first talked to another company but their prices were extremely expensive and I had a bad experience with their customer service. I then talked to Water Heaters Only and my experience was absolutely wonderful. Justin was our technician and he fixed our water heater promptly professionally and at a great price. I would definitely recommend this company to anyone who needs water heater repair or replacement.”
Dwight W.
Mesa
Don came to replace my aging water heater, arriving on time and was very polite and professional in completing the job. He also was very patient in listening and then answering my questions. Did a good job in cleaning up after also. Their pricing seemed fair compared to Home Depot and Lowes pricing. Very satisfied and will be recommending to neighbors. Thanks to Don and Water Heaters Only.
Aimee D.
Sacramento
We lucked out and not only found Water Heaters Only, but they were able to come out the same day! Brandon arrived on time, and was very professional. The whole process took about 2 hours and we are back up and running. So thankful to Water Heaters Only and Brandon for making the process smooth and easy.
Jennifer B.
Sacramento
“I am submitting this review because John F. was great! Explained the process, all our options, and how to maintain the new water heater. He was careful in our home with the removal and install and a complete professional. Really appreciate great service when bringing someone in our home.”
Diana A.
Concord
“Wesley was on time and very professional. He gave me instructions on the new water heater and he completed the job on time.. Very happy with service.”
John M.
Phoenix
Don S. is my kind of dude! Water Heaters Only came on the same day as I called for help. I feel that the price was right for a new 50 gallon tank with parts and labor (our 40 gallon was 12 years old!). Don was my technician and he was excellent!! Got the job done in under a couple of hours. I am very happy I found this company and I am honored to have had Don as our technician. I will for sure recommend them and be a loyal customer here on out.
Kevin Y.
Los Angeles
Our experience with Water Heaters Only, Inc goes beyond 5 stars. From the initial phone call, I got an over the phone quote which I did not get from the 5 or 6 other companies I tried. On top of that, the quote was the most affordable after researching more. More over, the technician, Mario Luna, showed up one hour into the 4 hour window I was given. He was professional, courteous, and informative. I was given a complete run down of what the process was going to be and he kept me abreast of the progress. I had a new water and and shed installed. He went above and beyond to make sure that the install was done to high standards, got rid of the old junk and took pride in his workmanship. I couldn’t have asked for a better experience. This is the company to go with for all water heater needs. I’m extremely happy to have found them. Repeat customer for sure, and I will recommend them to anyone that has the same type of need.
Milton B.
Vista
“While getting ready to work in morning I found out that my water heater was not working and also was leaking water. I wanted to get it replaced the same day to I contacted WaterHeatersOnly and they agreed to send a technician. John B. showed up that afternoon and clearly explained my options and after I made the decision he proceeded to replace the hater and it was all done in a litter over one hour. The entire process was extremely quick and very professionally done.”
Nanoo.
Phoenix
"After having called 3 companies on Sunday morning with no response by Monday, I searched Yelp again & found Water Heaters Only. We scheduled for Tuesday morning & our Technician was Don S. who called when he was on his way. What a pleasure to work with someone so knowledgeable & patient. Don S. did a fantastic job & the new water heater even looks better than the old one. Thank you!"
Kraig D.
Los Angeles
Mario did an excellent job. He came out and made sure we needed a new water heater, then explained the procedure, replaced the water heater and answered all our questions. Thanks Mario and Water Heaters Only!
Bahari Medical Group.
Los Angeles
"Highly recommend this company for replacement/repair of water heaters. When our water heater broke down suddenly, I found this company online. They answered my phone call on a Saturday morning and scheduled the appointment for the next day. The technician, David R Pullen, showed up to the premises on time. He is knowledgeable, straight forward, and competent . He inspected the water heater damage, quickly gave me the run down of the new building codes, gave a quote for replacement of the heater that was beyond repair. He got the nod from me to go ahead with replacement of the unit. He carries units of different sizes in his van. He did not need to leave and come back to get a replacement unit. He finished the work on time, cleaned up the water heater closet, hauled the old unit out into his van and installed the new unit without any mess. He reviewed his work with me afterward and gave me clear instruction on inspection of the unit for possible leaks on day of installation and on the future. He then reviewed the detailed invoice + warranty that he had written up. He charged my credit card and left without any glitches. This company knows what they are doing. For a hassle free experience use this company."
Bob C.
Los Angeles
Daniel V. did an amazing job! He was very polite, professional, and the list keeps going and going. I would absolutely refer anyone to Daniel V.
Connor C.
Sacramento
I recently had the pleasure of working with Mr. Matt H with Water Heaters only. I was in a state of almost panic when Matt arrived, but he assured me he had everything under control. In a little under two hours he drug my old water heater from the basement, installed a new one and quickly assisted me with advice on another project. Very personable, understanding, and can tell has a passion for what he does. Would recommend Water Heaters Only. 10/10 Thanks Matt.
Mike A.
Concord
“Wesley called head and was at the early end of the quoted window.”
Zandra W.
Redwood City
“Wesley was awesome. He came on time, very friendly, knowledgeable and very pleasant to work with. The work space was cleaner when he left than when he began. We could only choose 5 stars should be at least 6.”
Dan V.
Sacramento
Fantastic experience to report with Water Heaters Only. I received multiple quotes to replace my 23-year-old water heater, and Water Heaters Only offered the best price on a high quality water heater . My installer, John, was professional and paid attention to the details. There was a small issue after the installation, in part, my fault, and John was responsive and helpful.
Dick H.
Canoga Park
Max was an excellent technician. He knew what he was doing and he was fast. Diagnosed the problem with my water heater and didn’t try to up sell us. It’s good to work with a company that’s reputable. Thank You Max!
Ellen B.
San Jose
Installer (John) was a total delight to work with. Professional, courteous, tidy, and capable!
Ray J.
San Jose
We needed a new water heater and decided to go tankless. Initial contact was through their website and follow-up by email. Quick replies and answered my initial questions. We scheduled the site visit to assess the appropriate product to install and provide an estimate. Loni performed both the site visit and installation. He was great, phoning me to let us know he was on his way and arrived as scheduled. The installation is clean – see photo. Loni answered all my questions with a smile! He also left his work area spotless.
Justin S.
Concord
“Lucas was a very skilled and knowledgeable technician, knocked out the replacement work in a very timely manner. I will be recommending this business to friends and family.”
John C.
Vista
"Jim came to our house almost immediately, gave us reasonable options with quotes. We chose to replace our water heater. Jim then “greased the skids” (took the water pressure reading, hooked up the pipes so we could still use cold water in the house without having water flow into the hot water pipes, turned off the gas, disconnected all pipes, …) for Justin who worked in the dark and very cold garage until 9:00 p.m.; Justin then took the time to explain the new features of our upgraded water heater. Both gentlemen were very friendly, straightforward, and quite nice. We will no doubt continue to rely on Water Heaters Only (as we have since April 1984). Heartfelt thanks to Jim and Justin!"
Samira S.
Los Angeles
Tony arrived, took care of everything, and the City Inspector signed the papers within minutes, saying this covered all the typical mistakes, everything was installed top notch, and he had never seen such attention to detail. The price was very reasonable as well. I highly recommend going with Water Heaters Only — and ask for Tony! He was the best.
Monica M.
Santee
I was a bit grumpy about having to replace our water heater since we are moving soon, but Danny (154606) was amazing. From the moment he got here he was calm and professional. He walked me through every detail about what he was going to replace. He was clear and thoughtful when I asked questions. He was so conscientious about doing the job well and he definitely delivered. I would ask for him every time to do any job I needed. I would definitely recommend to friends and family.
Breon S.
Riverside
My water heater stopped working, I called and got a fair price for a new water heater. I was able to get it replaced quickly and fast. My technician (Johnny S) was professional and did excellent work.
Lary G.
Mesa
“Excellent service, Don was the same person who installed the previous water tank. He was very professional, knowable and friendly, enjoyed the service provided. FIVE STARS.”
Rebel R.
Dallas
“We just replaced the water heater in our apartment. We had a Bradford White electric tank heater, which worked very well for 10 years. We replaced the old unit with another Bradford White in accordance with our building recommendations. Jeremy Brown was our technician. He was wonderful. He replaced the unit efficiently and quickly. We would definitely recommend Water Heaters Only if you need to replace your unit. Ask for Jeremy! You will be glad you did.”
Sephya G.
San Jose
Our water heater started leaking from the bottom so we called the number that was on the water heater itself, from the last time we got it replaced 10+ years ago— Water Heaters Only. We called before noon and they were able to come that afternoon to replace ours. Our service guy was Chris, he was really terrific. Practiced social distancing, was friendly and efficient. Great company, will always use them!
Christine G.
San Diego
Our water heater went out on 5/30/2021. The repair man was there on 5/31/2021 to replace the heater. He was friendly and very professional explained what we needed and the price was very fair. John B. was the installer and did an excellent job
Joleen H
Pleasanton
“Technician Wesley provided professional efficient service.”
David C.
Pleasanton
“Great job installing water heater 24 hours before appointment!!!”
Doug M.
Vista
“Justin was professional, honest, and really made sure he did everything to make me happy. Thanks!”
Russ R.
Riverside
Would definitely use Water Heaters Only again. Our installer Mike did a great job and showed up about two hours after I called. His installation was much better than the original one that he replaced.
Kevin W.
Carrollton
Our technician, Jeremy B, was very professional and friendly. He had us installed, up and running in a short amount of time. Thanks again for your prompt service!
Bruce R.
Los Angeles
In the morning I realized that my old water heater had been leaking and needed replacement. By that evening the technician, Michael C, was at my home with the correct size heater in the back of the van ready to do the work. It was his fourth stop of the day so it was already 6 PM when he arrived. By 8 PM he had completed the work. I appreciate them taking their Friday evening doing this replacement. Michael and his assistant/ trainee were very fast and efficient, doing more than I would have expected. He even replaced the old rotting plywood under my heater with some new stuff I happened to have around. It now looks great – and works. The final price was a few hundred over the estimated range I heard on the phone, but that was not a surprise. it was probably because I had everything brought up to current code. I was happy to use Water Heaters Only and will probably use them again – hopefully before it starts leaking next time.
Robert S.
San Francisco
This is the only place I will call for water heaters. They installed one 10 years ago in my SF home that has run flawlessly. When it needed to be replaced, I called Water Heaters Only, talked to Phil, who explained in detail all the options and the costs (I had been through this before, so it was a shorter conversation) and gave me a same-day appt on Saturday. Mack came out on-time, assessed the existing water heater, and together we chose to replace it. He said two hours, and in just shy of that, he had finished and drove away. Installation quality is outstanding! Price was exactly as quoted (maybe a bit higher than other installers, but the quality, timeliness, warranty, and service more than make up for it). Highest recommendation possible.
Terri B.
Orange
We had guests from out of town and were about to go on a vacation of our own, and of course, our 16-year-old water heater disintegrated! All I had to do was call for help and it arrived. RM explained it all including great advice, gave us a stellar price, and had us in working order in two hours. Would highly recommend!
Lisaanne
Concord
Lucas was very professional and did a great job. He was knowledgeable and helped explain what happed with our old water heater. He was able to move our appt to an earlier time and was very quick in replacing the water heater. I recommend water heaters only!
Rodney B.
Sacramento
Friday morning we found out we had no hot water. Friday at 3pm we called around and nobody would come out till Monday. Water Heaters Only were able to come out Saturday morning and by noon we had a new water heater and John did a very good clean job! Thank you Water Heaters Only!!!
Steven S.
Dallas
“Our 12 year old water heater in the attic was showing signs of aging, making terrible thumping and crackling sounds from sediment build up so it was time to replace it before things got worse. We've used Water Heaters only before for another water heater and they did a great job so we called them again.. To our pleasant surprise, the same installer, Jeremy, came out on time and replaced the water heater with a new Bradford White unit. Jeremy is very friendly and professional. I just wish all plumbers were this good.”
Steve W.
San Jose
This company replaced my water heater 20 years ago. I was so impressed at that time that I didn’t even look for any other contractor to replace it recently. They are very responsive and communicative. Loni showed up ahead of the scheduled appointment. He was incredibly helpful and nice. The installation took less time than expected and the workmanship was top notch. A BIG Thumbs Up and Five Stars to both Loni and Water Heaters Only.
Bob M.
Riverside
“Very impressed with the professionalism of this company. Julian did an outstanding job on my WH install. Went above and beyond to see that I was satisfied with the job. Seems like the past couple of years it’s been difficult finding company’s willing to put the customer first.”
Naomi S.
Santee
Danny was a pleasure to work with. He was knowledgeable and polite.
Cyd.
Phoenix
Water Heaters Only replaced my old water heater expeditiously and professionally. The technician, Dillon G., was knowledgeable.
Jeffrey T.
San Jose
Daniel C. did a great job installing our hot water heater. He laid down tarps and was very professional. Thank you very much for the great service.
Craig W.
Redwood City
“Totally pleased with the installation. They were professional, efficient and cleaned up the work area completely when finished”
Pedro B.
Los Angeles
Technician David P was great, explain in detail all the work to be done and was very efficient and professional. I will highly recommend you.
Don N.
Sacramento
Water Heaters Only, Inc was a life saver!! Upon an early morning call, they were able to dispatch a technician over within a few hours. John, the technician, is extremely knowledgeable and professional!! He took the time to walk me through the water heater situations and outcomes easing the decision making process for a replacement. Immediately after he was able to begin work and quickly did a great job replacing my old water heater within a few hours!! Thanks John!!!
Elisa G.
Concord
“Wesley was amazing! We were definitely impressed with the care he took to replace and install a new water heater. He began on time and kept us in-the-loop throughout the entire process. He was also very kind and showed us how the heater worked/ and how to use in case we wanted to modify any settings. He also made extra sure that everything was running fine before leaving. Seamless process overall and would definitely recommend!”
Chris C.
Concord
“We called Water Heaters Only for an emergency water heater installation after my parent’s water heater completely failed. The company gave us a repair window and told us we would be the Technician Lucas first appointment. Lucas showed up on time and got right to work. He did a good job explaining all the costs involved. Lucas made quick work at removing the old water heater and installed the new Bradford and White water heater with all updated lines and valves. The entire job took approximately 1 hour. Lucas tested and insured the water heater and water into the house was working and cleaned up and removed the old water heater. The experience was very positive and efficient, thanks to Lucas and Water Heaters Only.”
Jim S.
Pleasanton
“Trevor was very very professional he did a great job thank you thank you thank you!❤️❤️❤️”
Kelley V.
Mesa
“Doug G. replaced the water heater at my parent's home and did an outstanding job. He took extra time to help them as they are an older couple. He was courteous, professional, very knowledgeable and answered all their questions. After finishing the installation, he cleaned up and left area spotless. We highly recommend him!!”
David W.
Los Angeles
Daniel V did a great job replacing our broken water heater.
Jerelyn C.
Los Angeles
Filed a claim with Fidelity National Home Warranty for a leaking water heater. Was apprehensive since Fidelity’s recent reviews were just so bad. In an hour after filing claim online, a service company called and immediately set appointment in two days. However, the following day, said company called that their technical man is down with flu and could not do the job and referred my claim back to Fidelity. In less than an hour, Daniel V of Water Heaters called and set same day appointment! Daniel arrived earlier than the scheduled time and inspected the water heater (13 years old) while pointing out to me other issues of the unit (apart from leakage). He apprised me the scope of work – replacement of the unit and other connections to bring it to code and make it safe. There were items not covered by the warranty but the amount was so worth it. Had my new water heater installed and running in less than 3 hours! I highly recommend Daniel. He’s a life saver! Ask for him if you call Water Heaters Only.
Dinan.
Redwood City
“We just had our new, highly regarded Bradford White Ultra Low Nox water heater installed at our home. This replaces our old 14-year BW unit, which finally sprung a leak at its base and stopped heating up our water. Steve B was our technician and we were very fortunate as well. In addition to being extremely competent, knowledgeable, thorough and professional in his craft, Steve was also very organized, punctual, respectful, friendly, and as nice as they come! Steve also took the time to explain to me all about the new unit, it's many features and how gas heaters worked in general I found this to be very educational, value added and extremely customer focused. Overall, we are very pleased with our new BW unit. They rightfully deserve a full "5 Star" rating, IMHO!! We highly recommend both Water Heaters Only, as well as their topnotch and wonderful technician, Steve, for all your water heater needs and concerns. Thank you very much. Ken H Ana F”
Tom T.
Redwood City
Steve B Job#163106 was professional, courteous and efficient in the installation of our new water heater.
George G.
Orange
“Perfect job”
Lisa B.
Los Angeles
Great experience from start to finish. Dave helped me to understand the pros and cons of various options so I could make an informed choice on which type of heater to install. Tech Tony E called to let me know he was on the way, was exactly on time, was friendly and professional, walked me through the work, and left my new install spotless and improved overall. I.e, not only did he install the heater, but he fixed some of the sub-par workmanship from the installation of the prior heater. And this all happened between my initial call at 930a and Tony's completion at 130p! 10 out of 10 highly recommend!
Linda S.
Concord
“Technician Lucas was professional, answered our questions thoroughly and was quick and efficient.”
Rick & Mel
Mira Loma
Our installer Neil came out to install our new Water Heater and did a great job! He was timely and informative, instructing us on how to keep our Water Heater in good working order, Thanks Neil.