Average Rating 4.8 Stars

With Over 5,850 Online Customer Reviews

 

At Water Heaters Only, Inc we love customer feedback and we have over 2,000 online customers reviews. Below is a sampling of our online reviews from Google, Yelp, Angie’s List and Facebook.com from the past few years. Read our reviews and learn for yourself why we have over 500,000 happy customers since 1968.  Then call 1-866-946-7842 to schedule water heater repair or replacement service. We answer our phones 24/7/365 and do not charge extra for evening, weekend or Holiday service.

Paul M, San Francisco, CA. Provided By Google, February 2021

“Our 13 year old water heater started leaking late Sunday evening, so I futzed with it a bit to see if it would stop. It didn’t. Resigned to what must happen, I poured over numerous reviews for water heater installation in the RWC area, hoping I got lucky enough to find an honest, fairly-priced company that would be available to come ASAP to install a new unit. I called a couple others (no response), and was so relieved to finally get a (human!!) voice when I called Water Heaters Only. They asked about the issues and confirmed the pinhole leak, and from there let me know what to expect as far as options and timing. At 9am the next morning, I got a call saying the technician would be there shorty! The technician Will was knowledgeable, professional, and friendly, and didn’t mind answering my hundreds of questions. He walked through some issues with the current installed unit (jerry-rigged earthquake straps, missing T-valve gas sediment trap), and explained what he suggested doing to fix them. After some quick paperwork, he got to it, and just a couple hours later the new 50-gallon unit was heating up! The final price was well within the initial estimate range I was given, and was as good or better than other quotes I got earlier that morning (due diligence!). Will got the old unit out of there, and cleaned up the old parts and scrap. Great service, good price, and when they said they stand by their work, I believe it. Would definitely recommend, and won’t hesitate to call them for any related work!”

Dennis G, San Francisco, CA. Provided By Google, February 2021

“Steve B was on time, very professional and friendly. He kept me informed on when the new water heater was to b delivered. Was able to installed the new water heater quickly, so only without water for a short period of time.”

Ling X, Pleasanton, CA. Provided By Google, February 2021

“Quick schedule. On time and quality job. Highly recommended for water heater installation.”

Joy N, Folsom, CA. Provided By Google, February 2021

“Im a senior and needed help with my water heater. I called waterheaters only was my first call i made I knew as soon as I talked to Eric my problems where solved.Branden Nelson was out the next morning as promised. Branden answered all my questions..explained very clearly very enjoyable person.thank you Brandon”

Linda N, Concord, CA. Provided By Google, February 2021

“Woke up to cold water yesterday and called Water Heaters Only because of all the great reviews. They were able to come out first thing in the morning, and in my book and that was the first star! Mack called first giving us a 1/2 notice and arrived within the estimated timeframe. 2nd star. He was polite, clean and professional. 3rd star. He got to work right away, and I noticed how organized and neatly he worked. He placed cardboard on the floor to protect it while he removed the old tank giving them the 4th star. He worked quickly and water heater was up and working again in about an hour and a half. Explained how everything worked and gave me confidence in his workmanship making the entire job a FIVE STAR RATING! Thank you Mack!”

Darcelle J, Fremont CA. Provided By Google, February 2021

“Our technician, Loni, was super friendly and professional. He replaced our water heater very quickly, same day. We are extremely satisfied with the service we received and are glad we called Water Heaters Only, Inc to replace our water heater. I highly recommend them and their installer, Loni!”

Ashley S, Oakland CA. Provided By Google, February 2021

“I called this morning and had a technician out to my home in two hours. My water heater was replaced easily. The technician was very friendly and knowledgeable. I would highly recommend this company gif the best price, service and quality.”

Diana, Sacramento, CA. Provided By Google, February 2021

“Proud owner of a new Water Heater! I was very pleased with the Technician, Matt. Matt was on time, friendly, fast, knowledgeable, answered all my questions. He just knows this industry, inside and out. I highly recommend this company, for all your plumbing needs! Thanks!”

Christine C, San Jose, CA. Provided By Google, February 2021

“I called Water Heaters Only at the end-of-day on Tuesday when I discovered my tank was leaking and had hot water restored within 24 hours. Kevin West called before his arrival and within the service window, and he was knowledgeable, professional, and efficient in replacing my hot water heater. Great customer service overall. Thank you!”

Cheryle P, San Jose, CA. Provided By Google, February 2021

“Really pleased with the service. I called Monday night when our water heater stopped working. The call was answered right away by a live person. Appointment was scheduled for the next day. I had a new water heater installed during appointment. Technician was very knowledgeable and very nice. I am so glad I called them!”

Duane, Los Angeles, CA. Provided By Google, February 2021

“A fairly difficult install in our basement and it was on Valentine’s Day. Ron G, our installer, did an excellent job. He even fixed all of the issues with our previous WH installation. Thanks again Ron, you made my wife very happy – a Hot Shower.”

E Bonnie P, Los Angeles, CA. Provided By Google, February 2021

“thank you, my experience was terrific. From my phone call to replace a gushing water heater to Mike Cohen coming to replace it was seamless.”

Richard M, Los Angeles, CA. Provided By Google, February 2021

“Right from the beginning with the first phone call Michael and continuing with David P we received great service and and respect from the company. We called on Sunday, 2/7/2021 and stated our urgency. We were given instruction on what to do immediately as a technician could not arrive until the following morning as it was Superbowl Sunday and there just wasn’t any one available that day. No problem. David shows up the following morning on time around 11AM as scheduled. He proceeded to explain what needed to be done for the installation which was more complicated than the normal. David was very clear and concise with his explanation and gave us the final price for the installation. We agreed to the purchase and he proceeded with the installation. He completed the work in 2.5 hours as he stated and was very thorough with his work. Beside being highly skilled he was very courteous and friendly during this time. During our conversation he told me he had worked for the company for 20 years and was very happy with this. When he finished he left the place very clean and neat! I would recommend Water Heaters Only any time. They are the best! Richard M”

Michelle G, Phoenix, AZ. Provided By Google, February 2021

“I was able to have my water heater replaced the same day I called Water Heaters Only about my leaking water heater. I was given a quote over the phone and the final amount due was close to what was quoted. I opted for a larger tank which increased the price a bit. Trevor was the technician that came out. He was friendly, efficient and his work was neat. I am satisfied with the work done by Water Heaters Only.”

Doc A, Phoenix, AZ. Provided By Google, February 2021

“Trevor did a great job for installing our new water heater. He’s very professional and accommodating. Thank you Trevor. Thank you water heaters only inc.”

Eileen M, Phoenix, AZ. Provided By Google, February 2021

“Fantastic! Don S. came out the following day from the Phoenix location right on time. Followed the COVID guidelines and kept a safe distance at all times. The new water heater was installed within 2 hrs. Very pleasant, friendly technician. I will be more than happy to refer Water Heaters Only to friends, family and neighbors. Very pleased with the next day service. 5 Stars!”

John M, Phoenix, AZ. Provided By Google, February 2021

“Installer arrived on time. Very personable. I watched the install. Did a great job. He had many valuable suggestions/comments. I had other price quotes. Basically about $175 less then the best quote. Would use then again. In fact, my neighbor will use them tomorrow.”

Brian W, San Diego, CA. Provided By Google, February 2021

“There’s nothing worse then not being able to shower due to your hot water heater dying. Danny at Water Heaters Only did an amazing job removing my old water heater and installing a new one while bringing my home back up to code. He was extremely professional, expeditious, and my hot water was back up in running just only a few hours after I called out my service request.”

Stevie T, San Diego, CA. Provided By Google, February 2021

“Danny (invoice # FN8074276) did an excellent job replacing my water heater. I would absolutely recommend him to any of my neighbors in the future, and I was extremely impressed by his work.”

Thanh T, San Diego, CA. Provided By Google, February 2021

“Had my water heater blowout on Tuesday. Used my Fidelity home warranty and WHO was able to work with them for my replacement. Danny was the tech, he was on time and communicative, very polite and did a really nice job with getting rid of the soft drywall that the old water heater sat on and put some new plywood down. Really happy with my new water heater.”

Ken A, San Diego, CA. Provided By Google, February 2021

“Our water heater started leaking Sunday night, thankful it was a slow leak! Called Water Heaters Only Monday morning and they had someone out by 2PM (150001). Danny surveyed what needed to be done, gave me the bid and started work. By a little after 5 the new heater was installed, all code changes were up to date and we had hot water again before 6PM. Excellent service all around! Thank you!”

Robert B, San Diego, CA. Provided By Google, February 2021

“Patrick was very efficient, knowledgable and kind”

Emil M, San Diego, CA. Provided By Google, February 2021

“Water Heaters Only was recommended by a neighbor of mine and I kept their number for “just in case”. Lo’ and behold, 3 months later I needed to get my water heater replaced. Their installation quote is competitive and their service is fast and courteous. Danny (149561) went through items I needed to get done – very professional.”

Connor C, Sacramento, CA. Provided By Google, February 2021

“I recently had the pleasure of working with Mr. Matt H with Water Heaters only. I was in a state of almost panic when Matt arrived, but he assured me he had everything under control. In a little under two hours he drug my old water heater from the basement, installed a new one and quickly assisted me with advice on another project. Very personable, understanding, and can tell has a passion for what he does. Would recommend Water Heaters Only. 10/10 Thanks Matt.”

Rosemarie J, Sacramento, CA. Provided By Google, February 2021

“What a life saver! They installed a new water heater the very next morning after my old one failed. I was back to “normal” life within a couple of hours of the install. Highly recommend this company!”

John M, Sacramento, CA. Provided By Google, February 2021

“I called @noon seeking information about water heaters. I already had enough info to make an informed decision and was exploring options outside of the Big Box landscape. The person that answered my call was knowledgeable and professional. Long story short, Brandon arrived at my home at 3:00pm (that same day). By 5:00pm I had a new water heater.”

Bob G, San Jose, CA. Provided By Google, February 2021

“Our old water heater started leaking this morning. It was end of life. I called Water Heaters Only. They took my information and told me to expect the technician to call around mid-day. Alex (technician) actually called me within one hour and was at my house 10 minutes later. Alex was very professional and polite. He performed all required code upgrades and completed installing the new water heater in about 1-1/2 hours. Alex provided a complete estimate before starting the work and he took care of everything, including drying out the water leak and sweeping up afterword. I couldn’t be more pleased with Alex and with Water Heaters Only. They respond quickly, professionally, and come completely equipped with a new water heater and with all of the parts and tools needed to complete the job. Very quick and very professional service!”

Pam B, Phoenix, AZ. Provided By Google, February 2021

“Water Heaters only did an excellent job at installing my new water heater. Trevor was my installer, helped identify an issue that needed attention behind my heater, and educated me about my new heater. I highly recommend this company and especially, Trevor.”

Jesse P, Los Angeles, CA. Provided By Google, February 2021

“The cost of my water heater installation was in the range I was quoted and Johnny removed my old water heater and installed the new tank quickly and professionally. He was very efficient, wore a mask the whole time, and answered all of the questions that I had. We did have a small issue with scheduling the service, as we had to be rescheduled due to a staffing issue, but we were flexible on our end so it wasn’t a problem. Overall, I was very happy with the cost and service we received.”

Kraig D, Los Angeles, CA. Provided By Google, February 2021

“Mario did an excellent job. He came out and made sure we needed a new water heater, then explained the procedure, replaced the water heater and answered all our questions. Thanks Mario and Water Heaters Only!”

Robert S, Los Angeles, CA. Provided By Google, February 2021

“Our 10yo water heater started leaking last night. I had heard commercials for this company on KFI so I called and they asked several questions about the old water heater and the age to determine if it could be repaired or not. Since it was almost 10yo, they recommended and we decided to replace it. We opted to upgrade from the 40gal to the 50gal model which was only $100 more. They only offer Bradford White water heaters which I like because they are made in the USA. We had a new water heater installed by David P. the next morning and had hot water before noon. He was very professional and did quality work. Would definitely recommend Water Heaters Only to others that need their water heaters repaired/replaced.”

Christine G, Fremont, CA. Provided By Google, February 2021

“Dan C replaced our water heater. He explained the problems in detail and did a thorough job. He was very professional in dealing with our questions and handling estimates, etc. I recommend this company and their service”

Joel C, San Francisco, CA. Provided By Google, February 2021

“Steve was great. He came on time and was very professional. Overall service was great.”

Bill B, San Diego, CA. Provided By Google, February 2021

“Danny did a great job installing the new gas water heater and upgrading the system to meet current codes. The installation was done on time and Danny was very courteous, explained our options, did the job quickly and unit works perfectly.”

Lisa A, San Diego, CA. Provided By Google, February 2021

“Danny did a great job explaining my options for a new water heater, calling around for availability, and making sure a slightly bigger tank would fit! A few days later, the install went very smoothly. My warranty company had originally sent another plumbing company that were completely unprofessional and unhelpful. Working with *everyone* at Water Heaters Only was a breath of fresh air and a massive relief! FN8058141A”

Aimee D, Sacramento, CA. Provided By Google, February 2021

“We lucked out and not only found Water Heaters Only, but they were able to come out the same day! Brandon arrived on time, and was very professional. The whole process took about 2 hours and we are back up and running. So thankful to Water Heaters Only and Brandon for making the process smooth and easy.”

Gene H, San Diego, CA. Provided By Google, February 2021

“Water heater installation was great! The Technician, Danny did a fine job. He was considerate and polite and cleaned up everything. I would highly recommend this firm for your water heater installation.”

Jenny A, San Diego, CA. Provided By Google, February 2021

“Everyone was so friendly and professional. This was a no pressure sale and service. Our technician was Brad. He was on time, efficient and professional. I would definitely recommend Water Heaters Only!”

Karen S, Concord, CA. Provided By Google, February 2021

“Daniel was right on time for the appointment. Courteous and friendly.”

Matt B, Los Angeles, CA. Provided By Google, February 2021

“Ron was courteous, and professional. I also appreciated that he encouraged me to ask any relevant question regarding preventative maintenance for the future and to be more understanding of the unit. I’m still having the same problem as before so I may not have necessarily needed the service…TBD. All in all, I would recommend Ron and water heaters only to others.”

Christine G, Fremont, CA. Provided By Google, February 2021

“Dan C replaced our water heater. He explained the problems in detail and did a thorough job. He was very professional in dealing with our questions and handling estimates, etc. I recommend this company and their service.”

Mark G, Sacramento, CA. Provided By Google, January 2021

“We had a wonderful experience with Water Heaters only. The technician (Matt) was very professional and on time. He explained everything about what he was going to do and reviewed / explained everything afterwards. He also emphasized that they were available 24/7 for any issues we might have. I highly recommend this company.”

Craig H, Fort Worth, TX. Provided By Google, January 2021

“18 year old water heater dead on Saturday morning. Called company at about 9:00 am. Technician Jeremy Brown arrived about 11:30 am and installed new unit. Fast, quality install, tidy. Highly recommend!”

Ray A, San Diego, CA. Provided By Google, January 2021

“We highly recommend WHO, Inc. and Danny (148966) in particular. His attention to detail in both the installation and explanation of the work exceeded our expectations.”

Mark K, San Francisco, CA. Provided By Google, January 2021

“Luke was polite, arrived early in the time interval. Worked quickly, explained the process well. Plumber estimate was twice the cost of Water Heaters Only.”

Ellen B, San Jose, CA. Provided By Google, January 2021

“Installer (John) was a total delight to work with. Professional, courteous, tidy, and capable!”

James S, Phoenix, AZ. Provided By Google, January 2021

“I was extremely pleased with WaterHeatersOnly. Don S. came out and determined my old hot water heater was broken and within a few short hours, the installation of a new Rheem 40 gallon Hot Water Heater was complete. I would HIGHLY recommend WaterHeatersOnly and especially Don S. Thank you!!!! 5 Stars”

D, Fremont, CA. Provided By Google, January 2021

“This place did a great job on our new water heater. Thank goodness, that they came pretty quick. Being able to take a nice hot shower feel like a million bucks. Thanks again water heaters only,inc”

Harry G, Pleasanton, CA. Provided By Google, January 2021

“The day I went into the hospital for surgery, our water heater died. My wife called Water Heaters Only (we have used them before) to replace the one located in the attic. The space is very compressed and the first installer was just too large to complete the job. He called the office and they sent out PeniB who was smaller and could fit into the space. He did a fantastic job of the install. We will always use this company when we need a new water heater. Thank you WHO!!”

Manuel E, Pleasanton, CA. Provided By Google, January 2021

“Doniel was courteous, prompt, got the job done quickly and efficiently. He explained what needed to be done, and what my options were. Great Service.”

Jim  F, San Jose, CA. Provided By Google, January 2021

“Kevin did an excellent job installing a new 100 gallon water heater for an apartment build we have. In addition to installing the water heater he made several improvements to the plumbing associated with the new heater. I highly recommend Kevin and Water Heaters Only!”

Kimberly C, San Jose, CA. Provided By Google, January 2021

“I had a great experience with Water Heaters Only. They were able to do same day service. Alex did a great job…thank you”

Jayaprakash K, San Jose, CA. Provided By Google, January 2021

“Alex was very professional and did a thorough job of removing the old broken water heater and replacing it with the new one. I have been a customer since 2013 and would recommend this business to anyone who needs help with their water heater.”

Annie G, Los Angeles, CA. Provided By Google, January 2021

“Tony E was friendly and polite. He explained everything clearly. Tony arrived on time and finished in the amount of time he said he would. Very pleased with the service.”

LT, San Diego, CA. Provided By Google, January 2021

“Called after 8pm as our heater had died. Set up with appointment early next day. We had some concerns about heater brands, etc., but Technician Danny (148597) answered all; and, frankly, his explanations and professional, courteous manner saved the day. Install went smoothly and Danny provided a clear “tutorial” on system maintenance. System working fine. Thanks”

Glen C, San Diego, CA. Provided By Google, January 2021

“Simply put, Danny (148612) was a consummate professional. He was methodical, very clearly knew what he was doing and provided more than just replacement service. The old heater was so old that it was in violation of new code requirements and he brought it completely back up to code, even added a pan to keep any leaking in the distant future contained. Peace of mind for me and a sweet additional selling point going forward for those who really look at the details of home ownership. The new heater is made in the USA so that also made me great in buying American! All COVID precautions were taken and we really appreciate the care and cleanliness of the full install, its like he wasn’t even here…except for the new water heater that is now working wonderfully!”

Christine R, San Diego, CA. Provided By Google, January 2021

“Brad was professional and did a very good job of installing a new water heater. I am pleased with your response time in getting a new water heater installed and functional. Thank you!!”

Michael D, San Diego, CA. Provided By Google, January 2021

“Brad did a great work on time and clean. You can tell he knows a lot very professional. Definitely will highly recommend this company to others.”

Bill A, San Diego, CA. Provided By Google, January 2021

“Danny was on time, clean, polite and efficient. He was very clear in telling me what he needed to do, and what the final price would be. Job number is 148462. I called on a Holiday and Kyle was very courtious and thorough in scheduleing me help the next day at a convenient time for me.”

Zachary S, San Diego, CA. Provided By Google, January 2021

“Danny arrived on time and installed our new water heater quickly and efficiently. When he was finished he took the time to explain what he had done and answer any questions.”

Jessica K, Sacramento, CA. Provided By Google, January 2021

“Brandon N, our technician, was efficient, professional and thorough. The company as a whole was easy to work with (through our home warranty) and promptly got us in on a cancellation. Really thankful for the great service!”

James B, Sacramento, CA. Provided By Google, January 2021

“Brandon did a great job! was very professional-answered all my questions, respected my property and cleaned up the work area. Would highly recommend this company.”

Perry K, Sacramento, CA. Provided By Google, January 2021

“Fast service and quality installation.”

Leona A, Sacramento, CA. Provided By Google, January 2021

“We had a great experience with this company… professional and on time! Highly recommend this company! The gentleman that installed the heater explained everything about how to start it and if we had any problems a phone number that is 24/7 love it.”

Donna O, Sacramento, CA. Provided By Google, January 2021

“Just got it done. Dillin was my installer, nice guy, knowledgeable, clean work, all the great stuff you hope for. Ty!”

Theresa L,Sacramento, CA. Provided By Google, January 2021

“Thank you water heaters only for the fast and professional service our tech Brandon Nelson was very pleasant and knowledgeable with all our questions performed the work of a new hot water heater in a very professional and perfect time frame showed up on time with all items necessary to perform the job thank you again”

Kevin B, Pleasanton, CA. Provided By Google, January 2021

“Our water heater developed a problem. Made 1 call to Water Heaters Only and had a same day appointment scheduled. Kevin W. was our technician. He communicated his arrival time, arrived on-time, diagnosed the problem, presented our options, and replaced our water heater in less time than anticipated. Kevin was very informative and professional”

Cherry W, San Francisco, CA. Provided By Google, January 2021

“John from Water Heaters Only did an amazing job installing a new water heater for our home and took his time to explain all the details. Would highly recommend this company.”

Robert P, Oakland, CA. Provided By Google, January 2021

“What a great service! Fast efficient!! I woke up to a cold shower and discovered my water heater was out and leaking. I sent requests to several potential services and Phil from Water Hester’s Only was the first to respond. He gave me a range of what the repair might cost and I made a reservation. Steve called and was available sooner then expected. He took a look at the old tank and gave me an estimate that was at the low end of Phil’s estimate. Within a couple hours I had a brand new top of the line Water Heater installed and guaranteed!! Thank you!! I appreciate the way you do business!!”

Don M, Los Angeles, CA. Provided By Google, January 2021

“David was awesome! On time, clear description of work to be done, completed the water heater install within his time estimate, and left the garage the way he found it with the exception it now had a new water heater!”

Benjamin R, Los Angeles, CA. Provided By Google, January 2021

“Tony E is a blessing ,fast efficient well explained work. The ladies at the office helped explain the financial aspect Tony the technician left my house feeling like a home again. Hot water is a very nice thing to have after 2 days of cold showers reminded me of my uncles ranch in Mexico”

Elaine C, Concord, CA. Provided By Google, January 2021

“This is the third water heater that I have had replaced by Water Heaters Only. Once on a rental property, once for my daughter’s house and today at my house. Daniel C. was our technician and he was extremely efficient, and on time . I wasn’t scheduled to get the water heater until Friday morning and was pleastantly surprised when I received a call that they had a cancellation and could come out the same day to install the new water heater. Great work, from a great company!!!”

JB J, San Jose, CA. Provided By Google, January 2021

“My installer Alex was great. Was on time and finished removing the old one and put in the new one much quickly than I expected for someone installing a water heater by themselves. He took the time to teach me how to reignite my pilot light if it where to go out again since the new one looked different. I would definitely recommend this company and will go back to them if I ever need a new water heater.”

Jeffrey T, San Jose, CA. Provided By Google, January 2021

“Daniel C. did a great job installing our hot water heater. He laid down tarps and was very professional. Thank you very much for the great service. Jeff”

nasylvier, San Diego, CA. Provided By Google, January 2021

“I am totally satisfied with the services I got for my water heater , job very well done by technician Danny .”

Robert S, San Francisco, CA. Provided By Google, January 2021

“This is the only place I will call for water heaters. They installed one 10 years ago in my SF home that has run flawlessly. When it needed to be replaced, I called Water Heaters Only, talked to Phil, who explained in detail all the options and the costs (I had been through this before, so it was a shorter conversation) and gave me a same-day appt on Saturday. Mack came out on-time, assessed the existing water heater, and together we chose to replace it. He said two hours, and in just shy of that, he had finished and drove away. Installation quality is outstanding! Price was exactly as quoted (maybe a bit higher than other installers, but the quality, timeliness, warranty, and service more than make up for it). Highest recommendation possible.”

Kathleen D, San Francisco, CA. Provided By Google, January 2021

“Five Stars for installer Will G and Water Heaters Only -came on a Sunday afternoon – cared about my plants when emptying the old tank – explained everything he was going to do – worked quickly and orderly and professionally and into the evening – it was cold, wet and getting dark – he never stopped, cleaned up quickly and completely and took time to show me all his work – -very pleased — gets put in my book of businesses to use again”

Jose H, Sacramento, CA. Provided By Google, January 2021

“Awesome service, fast, quick and easy. THANK YOU.”

Barbara K, Sacramento, CA. Provided By Google, January 2021

“Brandon explained to me what the problem was, the costs for replacing the water heater with 2 size options. He was very professional and clearly provided me with updates as he went through the process. I highly recommend the company with their quick response to my problem. Choices”

Yolanda L, Sacramento, CA. Provided By Google, January 2021

“We want to thank Brandon N for his time; We appreciate his time and for being an essential worker. He was courteous and professional. Thank you for installing our hot water heater”

Latianig S, San Diego, CA. Provided By Google, January 2021

“My old water heater was installed by W.H.O so I just give them a call. The technician was Danny and he was excellent. He was very competent, efficient, and professional. He answered all of my questions clearly and thoroughly. He did a beautiful job! When he was done, he checked everything thoroughly and made sure that the site was clean and in order before leaving. Great service!”

Joe B, Sacramento, CA. Provided By Google, January 2021

“Brandon N just installed our new water heater, he was very professional, knowledgeable and meticulous, he explained it all and was patient when we asked questions, he also wore a mask at all times to keep everyone safe…. we are very satisfied and very happy with his service Joe B/Sacramento”

Ronald D, Phoenix, AZ. Provided By Google, December 2020

“Awesome job cant be happier very professional clean and on time highly recommend”

Shirin S, Concord, CA. Provided By Google, December 2020

“Water Heater died on Christmas Eve, and Lucas was out to replace it Christmas morning. Alex and Eric were both professional and helpful on the phone as well. Price was in range with others quoted in our area, and we didn’t get a markup for service on a holiday! Thank you!”

Eileen S, San Jose, CA. Provided By Google, December 2020

“Our technician was Doniel and he did a great job. He was prompt, very professional and very efficient. He had our new water heater installed in about 2 hours. He did a great job and I would recommend your company to friends and family. Very good communication with the main office (Phil) in Grass Valley as well. Eileen S”

Harishankar M, Sacramento Area, CA. Provided By Google, December 2020

“Quick, honest, quality service. Brandon was very professional and answered all our questions during and after the installation. The work was done well and on time — we contacted them in the morning, and the installation was complete by 5pm the same day! Highly recommended.”

Dawn S, San Diego Area, CA. Provided By Google, December 2020

“I am so glad I called Water Heaters Only! I phoned a few other places before I found them on Google, and none of them could come out until Monday. It’s the day before Christmas eve, and I was desperate. I had no hot water, and four days before anyone else could come because of the holidays. Clay was my technician and he was at my rescue within a few hours. He was friendly, courteous, professional and most of all very knowledgeable. He got my water heater working again and the price was extremely fair. I would recommend this company, and especially Clay to anyone who needs help with their water heater. In fact, my Mom may be needing a replacement soon and I am happy to give her Clay’s business card, she will definitely be calling when the time comes. Thank you again, Clay – and MERRY CHRISTMAS!!!”

Karen G, Concord, CA. Provided By Google, December 2020

“Daniel came out today and replaced our water heater. He was professional, knowledgable, explained everything clearly, worked efficiently, was on time and cleaned up everything neatly as he worked. He was very pleasant to work with. We are very happy with how everything was installed and would highly recommend Daniel and Water Heaters Only, Inc.”

Brian M, San Jose, CA. Provided By Google, December 2020

“Dan C was very professional. Told me what was wrong and everything he was going to do. He is very through very friendly. Cleaned up throughly. Very happy with the service I received. Thank you”

Denise M, San Jose, CA. Provided By Google, December 2020

“Terrific experience with Water Heaters Only from start to finish. Technician Kevin W was fantastic! He was thorough, professional, and even went so far as to correct issues the prior installer had created. I highly recommend them.”

Susan S, San Jose, CA. Provided By Google, December 2020

“I am very happy with the excellent quick and professional installation of our new water heater. The Technition (Will G 146680) was polite, informative and got to work fast. I highly recommend this company.”

CJ M, Phoenix, AZ. Provided By Google, December 2020

“Don S was very particular and did a fine job with the install and addressing other issues causing water heaters to go out before they should.”

Erik S, San Diego, CA. Provided By Google, December 2020

“I decided to use Water Heaters Only, Inc. when it came time to replace my old water heater. The technician Danny came right on time and was friendly and professional. He did quality work and you can tell he is a perfectionist. He also explained in detail how to maintain and care for the water heater and showed how to do everything. Overall, an excellent experience.”

Leslie W, Los Angeles, CA. Provided By Google, December 2020

“My technician was Don S. he was very professional, courteous and explained the work that he was going to perform. I am so pleased with Water Heaters Only. I called at noon and Tom told me a technician would be there within the hour. Don came within the hour and installed my new Water Heater The price was reasonable and I will surely recommend Waters Heater Only to my friends and neighbors.”

Lawrence L, Phoenix, AZ. Provided By Google, December 2020

“My technician was Don S. he was very professional, courteous and explained the work that he was going to perform. I am so pleased with Water Heaters Only. I called at noon and Tom told me a technician would be there within the hour. Don came within the hour and installed my new Water Heater The price was reasonable and I will surely recommend Waters Heater Only to my friends and neighbors.”

Alex B, Oakland , CA. Provided By Google, December 2020

“They responded very timely to my initial inquiry. Roughly 30 minutes to one hour after I submitted it online. The technician that came out for the quote also explained the process and what would need to happen depending on the water heater I selected to replace the existing unit in very simple terms. All staff were pleasant to work with. The only negative experience I had was miscommunication in the back office for my initial appointment. Somehow it did not get entered into the system, but they moved quickly to accommodate and fit me in the following day. I would definitely return to them.”

Jeff B, Los Angeles , CA. Provided By Google, December 2020

“WHO installed a new water heater today. Work was performed by Tony Edwards who was extremely personable and worked very quickly. Good job! We had been helped previously by Mario who diagnosed the problem with the old water heater and ordered parts for it. Before the parts could arrive our landlord decided to install a new water heater.”

Sal D, San Francisco , CA. Provided By Google, December 2020

“Outstanding service by their tech,Alex. Very efficient coordination between removing old tank, prep work and delivery of new tank. Installation of new tank went smoothly.Found them to be honest with competitive pricing!!”

Laura J, Los Angeles , CA. Provided By Google, December 2020

“We were extremely pleased with their quick response time. They came out within a few hours of my phone call to replace our water heater. Tony was extremely friendly and professional. He did an excellent job, explained the costs, and completed the project in about an hour and a half. I would definitely use them again or recommend them to others. Thank you!”

Marlene A, Los Angeles , CA. Provided By Google, December 2020

“Mario, the technician was GREAT! He explained everything in detail before, during and after the installation. We had some warranty questions and if he wasn’t sure about an answer, he called the main office to relay our questions and he was then able to answer our questions. Great tech and company! We recommend Water Heaters Only!”

Trevor W, San Diego , CA. Provided By Google, December 2020

“We used Water Heaters Only about 20 years ago to replace our old water heater, and have used them again this time. Great service and knowledge. We would use them again in a heartbeat. Ask for Brad.”

Chris E, San Diego, CA. Provided By Google, December 2020

“Great experience with water heaters only. The installer, Daniel V was courteous, knowledgeable and enthusiastic. He took the time to explain what he was doing and was easy to converse with. Once work was completed he walked me thru the process of lighting the pilot and the other ins and outs of the systems. He worked quickly but I could tell he also made sure things were done right. Wonderfull job!”

Libbie G, Sacramento, CA. Provided By Google, December 2020

“I have worked with Water Heaters Only for the last 2 years through the Property Management company I work for so I knew that they have amazing service and prices but this was my first experience with them as a homeowner. I placed a service call in the morning and had a new water heater professionally installed that afternoon. Brandon Nelson was very professional, courteous, tidy in his work area and just an all around pleasure to work with. He follows up on his service to make sure we are happy and really went, I feel, to the “T” making sure everything was to our satisfaction. For your Water Heater needs you need only to hire this company. You WONT regret it…and…they do all kinds of plumbing work too!”

J K, Los Angeles, CA. Provided By Yelp, December 2020

“I can’t believe there is still a business this honest. I called about my water heater issue and after getting my aerial amd model number, they told me to cal Home Depot, that it was still under warranty!! I will keep their info on my contact list for sure. Thank you, Water Heaters Only!!”

Rocco D, Folsom, CA. Provided By Google, November 2020

“Water Heaters Only technician was professional and knowledgable. He took time to explain my situation (patiently-in layman’s terms) and made sure I was completely satisfied with the whole process. He was fast, efficient. A repairman who is a great listener and considerate, is what all home owners desire. Thank you Dillon and Water Heaters Only for the exceptional service!”

Geneveve, San Diego, CA. Provided By Google, November 2020

“Danny was professional and courteous and explained the process and needed items to ensure a safe installation. The new water heater is installed perfectly! I definitely recommend Danny and Water Heaters Only.”

Gary G, Riverside, CA. Provided By Google, November 2020

“Brad came to our house, after American Home Shield (AHS) referred another plumber. The plumber “ordered” the water heater from their source. They are closed over the weekend. They wouldn’t be able to install it till Tuesday. This is a week after ours failed, unacceptable. I finally got AHS to agree to reimburse for the installation. (We’ll see!) I called WHO, I’ve known about them for years. They came out (Saturday) and installed the water heater!!! No ordering BS, they stock them!! Brad showed up on time and in no time was removing the old water heater. Some minor improvements were made to our installation and we were up and running short order! When Brad completed the job he left without a trace…. except the bill (LoL) Their installed price is competitive with others and can’t we say enough about WHO. BTW they use quality water heaters !!!!”

JJ G, San Jose, CA. Provided By Google, November 2020

“Really happy with this company. They got here same day and boom, new water heater installed right. Courteous, professional, knowledgeable. I’d happily recommend them.”

Ray G, San Diego, CA. Provided By Google, November 2020

“Very pleased with W.H.O for the job they did. Danny , my installer explained everything and answered several questions before he started. He is very Knowledgeable. He added extra features to the installation that were Improvements over my older system. You can tell that he takes pride in His work by the way he installed my water heater . Very professional. I highly recommend him! Thanks again. Ray G”

Mark F, Concord, CA. Provided By Google, November 2020

“Doniel arrived on-time, reviewed several options, and quoted a fair price. I accepted the offer and he got right to work, finishing the job in less time than he expected. This was a great customer experience.”

Kani S, Phoenix, AZ. Provided By Google, November 2020

“5 star service today. Dillon was supper helpful and very knowledgeable. I will definitely use these guys in the future.”

Kelvin F, Pleasanton, CA. Provided By Yelp, November 2020

“Shout out to Daniel. He did a great job fixing our water heater and explaining each step of the process. He came out very quickly and got the job done in short order. He even fixed a couple of issues related to a previous install and go everything up to code. He had all the parts we needed and got it all done in one shot. Thanks Dan!!!”

Matha W, San Diego, CA. Provided By Google, November 2020

“Our 18 year old water heater decided to spring a leak and after doing some research we decided to have Water Heaters Only install our new one. We received same day punctual service and Danny, our installer, could not have done a better job. Since the last install there have been new codes put in place and Danny brought everything up to code for us, and explained all the new regulations. Would highly recommend Dave and his team, and of course this includes Danny, for all your water heater needs”

Dennis R, San Jose, CA. Provided By Google, November 2020

“Water Heaters Only was the best beginning with the call center rep, Phil, who was very informative and helpful. We were able to get a new hot water heater the next day, Sunday. Doniel was our technician. He called when he was coming. He was ahead of schedule but it worked perfectly for us. Doniel assessed everything we needed, gave us a price which was within the phone estimate. He gave us a timeframe to complete and was done 1/2 hour early. Very, very pleased. Highly recommend.”

Larry D, Phoenix, CA. Provided By Google, November 2020

“Needed to finally replace my 20 yr old gas water heater. Did a lot of research online and called water heaters only. Don S showed up the next day after about 2 hours installed a new one. Did an excellent job and thoroughly explained everything. Would highly recommend.”

Gloria H, San Diego, CA. Provided By Google, November 2020

“HAPPY homeowners!! We not only received same day service, but our technician, Danny did a Wonderful job!! It looked like a masterpiece! We could not be more pleased with his work and professionalism. Will not hesitate to refer Water Heaters Only in the future!!”

Tiffany W, Sacramento, CA. Provided By Google, November 2020

“My water heater started leaking I called Waterheaters only they gave me a quote and was here the next day to install. Brandon was the technician, he was very knowledgeable and answered all my questions. So glad I went with them. Thank you!!”

W S, Phoenix, AZ. Provided By Google, November 2020

“I called Water Heaters Only and was quoted a fair price for a new plumber’s quality (not the ones you get at big box stores) water heater. Dillion G arrived a few hours later and installed the new water heater. He took the time to notice what the temperature was on the old unit and set the new unit. He explained about maintenance and cleaned up the area. He took the old one away and within a couple hours we had hit water.”

Joel G, Los Angeles, CA. Provided By Google, November 2020

“Kyle and Brad were the best. Very helpful and professional. I highly recommend this company for prompt efficient service.”

Jenny W, Los Angeles, CA. Provided By Google, November 2020

“Brad did a fantastic job. Quick, clean, friendly. Plus they were half the price of one of their competitors.”

Gary P, Los Angeles, CA. Provided By Google, November 2020

“Brad was the technician who installed my water heater. He was very punctual (actually arriving earlier than promised), and explained in detail everything he would be doing. He suggested ways to save money as well as the best ways to run the new water heater. He finished the job quickly and professionally, allowing ample time for me to inspect his work as well as to ask questions. Top notch service.”

Rodney B, Sacramento, CA. Provided By Google, November2020

“Friday morning we found out we had no hot water. Friday at 3pm we called around and nobody would come out till Monday. Water Heaters Only were able to come out Saturday morning and by noon we had a new water heater and John did a very good clean job! Thank you Water Heaters Only!!!”

Richard W, San Diego, CA. Provided By Google, October 2020

“Thank to Mack at Water Heaters Only. He did a fantastic job replacing my 16 year old water heater in my 94 year old garage.”

Karen T, San Francisco, CA. Provided By Google, October 2020

“Thank to Mack at Water Heaters Only. He did a fantastic job replacing my 16 year old water heater in my 94 year old garage.”

Barry P, Los Angeles, CA. Provided By Google, October 2020

“on 10//10/20 I called to inquire about a water heater replacement. I think his name was Paul who was very professional. the tech who replaced the water heater His name is Brad was very professional and gave me instructions how to use the heater I give Brad 5 stars and I would recommend them to everyone”

Jim B, Concord, CA. Provided By Google, October 2020

“I called Water Heaters Only based completely on online reviews. Our water heater needed to be replaced immediately and I dreaded the process. I called about 8am, they were here by 11am on the same day and done by 2pm. Communication was outstanding the results perfect. They are very lucky to have Peni B as an employee”

Mitsuko H, Oakland, CA. Provided By Google, October 2020

“Mack was very competent and professional”

Chuck A, Sacramento, CA. Provided By Google, October 2020

“Discovering a flooded garage is how our morning began. In less than four hours from my call to Water Heaters Only, we had a brand new water heater and our day was back to normal. Brandon arrived with all the equipment and parts required for a complete installation. New plumbing and gas fittings were provided along with all hardware and misc. materials to ensure the new tank meets all local Building Codes. Brandon was very personable and was obviously very qualified and professional. He happily answered my questions and made sure I was familiar with the various temp settings and function codes before he left. Cost for our new 50gal. tank was very reasonable. I highly recommend Water Heaters Only”

Bob, San Diego, CA. Provided By Google, October 2020

“I called in the morning and Pat came out in the afternoon and installed a new water heater. Pat was very nice and explained everything. Very nice company and people. I would recommend to others”

John R, Phoenix, AZ. Provided By Google, October 2020

“Our technician was Dillon G. He did a great job and arrived 17 hours earlier than originally scheduled.”

Gary M, Phoenix, AZ. Provided By Google, October 2020

“Don S. was a true professional. Beautiful installation job. Timely and efficient.”

Denise W, San Diego, CA. Provided By Google, October 2020

“Danny was very professional, knowledgeable, and courteous. His work was done very neatly and left the area completely clean.”

Jim P, Los Angeles, CA. Provided By Google, October 2020

“Brad arrived exactly when he promised & finished on time as well. He did a beautiful job & it looks very professional. I highly recommend Brad!”

Jennifer W, Los Angeles, CA. Provided By Google, September 2020

“Water heater burst middle of night, found it 8am and the company had someone out in under an hour. Trevor did a great job. I would recommend this company.”

Bradd N, Los Angeles, CA. Provided By Google, September 2020

“David was very knowledgeable. He took care of all our needs and answered all of our questions. I would highly recommend him.”

John M, Phoenix, AZ. Provided By Google, September 2020

“Don S. Is my kind of dude! Water Heaters Only came in on the same day as I called for help. I feel that the price was right for a new 50 gallon tank with parts and labor ( our 40 gallon was 12 years old!). Don was my technician and he was excellent!! Got the job done in under a couple of hours. I am very happy I found this company and I am honored to have had Don as our technician. I will for sure recommend them and be a loyal customer here in out.”

O.A, Phoenix, AZ. Provided By Google, September 2020

“Water heater burst middle of night, found it 8am and the company had someone out in under an hour. Trevor did a great job. I would recommend this company.”

Alison S, Phoenix, AZ. Provided By Google, September 2020

“Water heater burst middle of night, found it 8am and the company had someone out in under an hour. Trevor did a great job. I would recommend this company.”

Christine J, Los Angeles, CA. Provided By Google, September 2020

“Lucas did a great job installing a new water heater and explaining details of the process for getting a city permit to complete the process. I highly recommend Lucas to assist anyone in their water heater needs!”

Kirsten D, Oakland, CA. Provided By Google, September 2020

“Mack was timely, efficient, knowledgeable and did an excellent job replacing the water heater and installing a circulating pump within 8 hours of our initial call”

Greg H, Sacramento, CA. Provided By Google, September 2020

“Great experience, called late at night got a appointment for the next day. The over the phone quote was accurate and the work was done in a timely manner with great customer service”

Mike R, Los Angeles, CA. Provided By Google, September 2020

“Arrived on time (on Sunday) to replace leaking water heater. Price was discussed before they came out. Clean, pleasant and professional. I would use them again”

Drew D, Los Angeles, CA. Provided By Google, September 2020

“Beyond happy with Water Heaters Only. Called on a Monday and Mike came out the same day. Ultimately had a bad control and pilot. He could have easily just said that we needed to replace the entire water heater. Also, he told me what parts to order to save us lots of money! Ordered the parts and they came Thursday morning. Called immediately and they sent out David in a matter of a few hours. AMAZING! Thank you to Paul on the phone and technicians Mike and David!”

Shane H, San Diego, CA. Provided By Google, September 2020

“Clayton came out and replaced our 24 year old gas water heater. He arrived on time, was friendly and polite. He explained what he was doing and was happy to answer questions. He worked really fast and was finished in about 90 minutes. He has a great work ethic and does great quality work. Very happy with Clayton and the company. The cost of the job is well in line with other quotes”

Austin P, Orange, CA. Provided By Google, August 2020

“I had a leak in my old 19+ year water heater. I have installed water heaters before; however, the previous homeowner sealed off the area with wood to cut down on dust. I knew it was going to be a pain in the butt to install a new one, so I emailed Water Heaters Only late at night. I received a reply within the hour and later in the morning I had Brad come out to take a look. He was able to problem shoot the area and had my new water heater installed quickly. The price was a bit more than if I installed one myself, but not having to hassle with the removal and install was a definite plus. He knew what he was doing, replaced the old hot/cold bibs, correctly vented everything and put in all new parts. I couldn’t be happier with the completed job. Thank you WHO and my compliments to Brad”

Heather M, Los Angeles, CA. Provided By Google, August 2020

“Great company. They replaced my water heater that was located on the third floor. Very professional. Very tidy! The old water heater had to be brought through the house due to it’s location and they did not leave any debris behind at all. Also in times of covid they remained distant and wore mask the whole time. And after calling around several companies they gave me the best and most straight forward price. I would definitely recommend them.”

Jerry C, Hayward, CA. Provided By Google, August 2020

“Installer was a personable, very competent man who did an excellent job. The process was quick and easy to arrange. One phone call, same day service on a Sunday (no extra charge for that) and done in a couple of hours. Perfect!”

Joseph C, San Diego, CA. Provided By Google, August 2020

“Clay, David and the W.H.O. team were fantastic. I was able to reach them late on a Sunday night after my water heater broke. They gave me an estimate over the phone, and then sent Clay out to service. Clay was super knowledgeable of what was going on, and was immediately able to call out potential issues, and solutions. Since my water heater was super old, we decided it was best to do a full replacement. Clay talked me through the entire process, a full breakdown of the costs, and some options to help save money. I know nothing about water heaters, so it put me at ease with all the details he was able to provide, made it comfortable I was getting a good price on a good product. The installation was smooth, with no issues. We were back up and running in no time. Clay walked me through the new model water heater, and what I needed to know about how it worked. Lastly, important to note, Clay was well prepared with a mask and seemed very conscious of the current situation with COVID. These days it’s a little stressful having people into your house to do work, and Clay was a complete professional. Thanks for the help”

Richard E, San Diego, CA. Provided By Google, August 2020

“WHO gave a great estimate to replace my 18 year old water heater. Danny arrived on time and accomplished a very professional install including adding an in line Blue plenum chamber to allow for heating expansion. Great job at the most cost effective price.”

Paul S, Concord, CA. Provided By Google, August 2020

“From the phone to completing install of new water heater was 3 hours. Unbelievable service. Followed all appropriate Covid protocols. Tremendous service and could not recommend high enough!”

Teeda L, Concord, CA. Provided By Google, August 2020

“When my water heater died, I called my trusted plumber, who referred me to Water Heaters Only. Chris called ahead to let me know he was on his way, showed up on time, explained exactly what I needed. He gave a few options regardings “extras” and explained those as well. He did an excellent installation job, and made sure that everything was working properly when we turned the water back on (bleeding out air from pipes, etc). . I’d definitely use them again, and would recommend them to friends and family”

Jeanne L, San Diego, CA. Provided By Google, August 2020

“Danny arrived within the time promised. He was courteous and worked hard to find the water heater I needed. He installed it the same day. I appreciate the service from Water Heaters Only and especially from Danny”

Jamie L, San Diego, CA. Provided By Google, August 2020

“When my water heater died, I called my trusted plumber, who referred me to Water Heaters Only. Chris called ahead to let me know he was on his way, showed up on time, explained exactly what I needed. He gave a few options regardings “extras” and explained those as well. He did an excellent installation job, and made sure that everything was working properly when we turned the water back on (bleeding out air from pipes, etc). . I’d definitely use them again, and would recommend them to friends and family”

Vivek R, San Jose, CA. Provided By Google, August 2020

“Prompt response to service request and technician dispatch. Loni arrived earlier than the stated time and did a good job of explaining the options for heater replacement. Quality of work was very good and he paid attention to detail such as installing insulation in the right places, installing missing support pieces for seismic protection and also provided me with maintenance tips. Thank you Loni and Water Heater Only.”

Cliff G, Fremont, CA. Provided By Google, August 2020

“Water heater woes only happen in the off-hours. We found our old water heater leaking at 8 PM at night. WHO answered the phone in the evening, were friendly and helpful and scheduled Doniel for the next morning. He arrived on time and looked at our exterior water heater closet. We decided to upgrade the size, and Doniel explained the changes needed to bring the new install into Code compliance, and then he went to work. Most people don’t know that there are many disciplines involved in a “simple” water heater replacement: plumbing, carpentry for seismic tiedown, HVAC for flue exhaust, but also the extras: he cleaned out the closet from years of neglect and left the installation looking wonderful! This was at least 5 star work, could be 6 stars!”

Heather N, Fremont, CA. Provided By Google, August 2020

“Water heater gave out after 13 years and we called for help late in the day. Peni & Loni came out the next morning did an excellent job of removal of our old tank water heater and installing a tankless water heater (including upgrading our gasline in our 50+ years house). Took about 1/2 a day to install, including having to drill in a couple places to the outside to install various parts. They answered all of our questions about how a tankless heater works. They were very pleasant and professional to work with. Highly recommend!”

Kathy M, Phoenix, AZ. Provided By Google, July 2020

“Don was great. He came shortly after I called and finished quickly. He was very professional”

Chris N, Phoenix, AZ. Provided By Google, July 2020

“My technician Dillon was very professional, and did a clean install on my new water heater. The responsiveness of water heaters only is on point. From phone call to repair was done in 4 hours. Thank you”

Aiden M, Sacramento, CA. Provided By Google, July 2020

“Valorie was very prompt when we asked for an estimate for water heater replacement. The best part is, they were able to replace it on a Sunday. I highly recommend Water Heaters Only for fast and professional service.”

Denise S, San Francisco, CA. Provided By Google, July 2020

“Chris from WHO came and installed my new water heater today. It was 16 years old and although I’d noticed some “popping,” I didn’t really pay attention until the water didn’t seem very hot this morning. Called WHO, Chris was here well within the time frame, and did a beautiful job. I wonder if people really understand the craftsmanship and artistry that goes into putting in a new water heater – and it IS an art. Very happy with the new installation, and it gave me the opportunity to remove the washer and dryer (necessary to get to the water heater) and clean out all the funk underneath them. Thank you! Wonderful job!”

Lisa B, Los Angeles, CA. Provided By Google, July 2020

“Great experience from start to finish. Dave helped me to understand the pros and cons of various options so I could make an informed choice on which type of heater to install. Tech Tony E called to let me know he was on the way, was exactly on time, was friendly and professional, walked me through the work, and left my new install spotless and improved overall. I.e, not only did he install the heater, but he fixed some of the sub-par workmanship from the installation of the prior heater. And this all happened between my initial call at 930a and Tony’s completion at 130p! 10 out of 10 highly recommend!”

Gerry T, Phoenix, AZ. Provided By Google, July 2020

“Dillon from Water Heaters Only, Inc. did an outstanding job today replacing our broken water heater. He was extremely professional and explained everything thoroughly and openly. We are extremely pleased with and grateful for Dillon’s kind and professional service. Thanks, Dillon!”

Andrew K, Los Angeles, CA. Provided By Google, July 2020

“I know this 5 star review is long overdue. Wanted to make sure during this time to recognize Mike C., who was professional from start to finish. Considering the weird late working hours, and the challenge ahead of him, he took it with stride! Evidence of him working those hours in late October 2019, in cold Glendale in the photos you can see his pride and talent in making our new water boiler work for 12 happy condo residents! Thank you Mike and Water Heaters Only, Inc.!!”

Michael D, Los Angeles, CA. Provided By Google, July 2020

“David did a great job replacing our hot water heater. They could not have been more responsive and professional. I had a leak and called my home warranty on Sunday, and by Monday morning they were here ready to replace it. Super helpful when I have a family. Thanks!”

Frank H, Sacramento, CA. Provided By Google, July 2020

“Great job and fast.”

Ravi S, Sacramento, CA. Provided By Google, July 2020

“Whoever answered the phone around 12 PM on 07/19 is very nice and kind. Thank you for helping us. We really appreciate.”

Daniel M, Santee, CA. Provided By Google, July 2020

“Super fast and professional tech Michael came out to replace our water heater. He was able to get us the estimate and begin work right away. We will recommend Water Heaters Only for any one who needs service”

Christopher E, Sacramento, CA. Provided By Google, July 2020

“Professional. Accommodating. Customer oriented. Good product. Strong and intelligent workers. Matt did a great job”

Sean D, San Jose, CA. Provided By Google, July 2020

“Matt was friendly and professional when he came to replace my water heater”

Fred  E, Pleasanton, CA. Provided By Google, July 2020

“Technician was knowledgeable & friendly. Highly recommend”

Debby M, Phoenix, AZ. Provided By Google, July 2020

“Today was our first experience with this company. Although it is Friday before a 3 day weekend, they were able to get a technician here to replace the igniter on our hot water heater. Trevor E arrived on time and was very knowledgeable and professional. He was very nice to deal with and did an outstanding job. I will certainly recommend this company to friends”

John K, Phoenix, AZ. Provided By Google, July 2020

“Very prompt courteous service. We are very happy with the service we received on a short notice. Our tech was Don S. and very helpful. 5 Stars!!”

Grace A, San Diego CA. Provided By Google, July 2020

“We had a problem with our water heater and they came the next day. Our technician Michael was on-time, COVID sensitive following our directions coming through our garage and a overall great worker.”

Min Y, San Francisco, CA. Provided By Google, July 2020

“The technician Don S. was very professional and did an excellent job. We were able to get a water heater installed within hours of calling the company for a quote. They had the best price for quality equipment and great service”

Alissa W, Phoenix, AZ. Provided By Google, July 2020

“The technician Don S. was very professional and did an excellent job. We were able to get a water heater installed within hours of calling the company for a quote. They had the best price for quality equipment and great service”

Faye D, Phoenix, AZ. Provided By Google, July 2020

“I called the company and within 24 hours they were here to install a new water heater. My technician, Don S. was very professional and knowledgeable. He cleaned up after he was finished and walked me through all aspects of the new water heater. I recommend them for your water heater needs!”

Gary S, Phoenix, AZ. Provided By Google, June 2020

“Trevor was prompt and did an excellent job replacing our water heater on Saturday with very short notice”

Victoria R, Concord, CA. Provided By Google, June 2020

“Had a water heater emergency. Beni came to install and was fast and efficient”

Becky M, San Diego, CA. Provided By Google, June 2020

“I received several recommendations for Water Heaters Only and everything they said was true. Danny arrived promptly and was very professional, thorough, and considerate. It was the highest quality service that I have received and I will be confident when recommending you to my friends.”

John G, Los Angeles, CA. Provided By Google, June 2020

“Water Heaters Only was my choice because I had used them once years ago and had excellent customer service. I wanted a new unit installed so I relied on them again. Service was excellent . We are very happy with how our installation went including how nice and professional the serviceman was. We will spread the word :)”

Jody G, Los Angeles, CA. Provided By Google, June 2020

“I had a very positive experience with Water Heaters Only and their Technician Tony E. Our old unit sprung a serious leak on Sunday, and I called their main line and a real human answered. The collected the information needed and got me scheduled for Monday Morning. They texted me confirmation and Tony called when he was on his way. He arrived on time and assessed the replacement, had the new unit and parts. He quoted me the promised price and even got me some money off as there was still some warranty on the old failed tank. Tony did a clean professional job. All new flex lines and they even used a union on the pressure relief line in case a replacement was needed in the future. Great clean job. Thank you”

Brenda H, San Jose, CA. Provided By Google, June 2020

“I called for a technician and they had someone here within the hour. The tech had a replacement on his truck so it was great he didn’t need to leave & come back. Chris D was professional, very knowledgeable & friendly. He worked efficiently & effectively & even explained things as he did the replacement. Chris knows what he’s doing! I was given a quote on the phone when I originally called, & again after Chris looked at my WH. My final cost was the low end of the quote. I’m very happy with the service I received & would recommend them”

Monty G, Sacramento, CA. Provided By Google, June 2020

“Brandon N did a great job. Very professional and very good at what he does. I called them for an estimate and not only were they the best price among 3 other big co. but were able to do the job right then. You can bet I will spread their name around. Thank You Monty G”

Steve E, San Diego, CA. Provided By Google, June 2020

“Called on a Tuesday night because my water heater was leaking all over the floor and by 10:00 the next morning I had a new water heater. Would not hesitate to recommend to family and friends.”

Ellie M, San Diego, CA. Provided By Google, June 2020

“DANNY was our installer and did a GREAT job. He answered all my questions an was VERY polite. Will add this company to my go-to list for recommendations!”

Yasushi H, Los Angeles, CA. Provided By Google, June 2020

“Tony, the technician who came to us was very professional and pleasant. There was a little glitch in the new heater he brought in, so he had to come back next day. But he came earlier than he originally scheduled (which was good), and got the job done quickly.”

Chad I, Los Angeles, CA. Provided By Google, June 2020

“Our service was phenomenal! I called them on Father’s Day morning and their technician, David P, was here within hours. We were prepared for a new water heater to be installed but he took a look at our unit and instantly said he would try fixing a broken part first. He was quick, thorough, and explained what he was doing every step of the way. He fixed the unit saving us thousands of dollars. David even walked us through how to periodically check our water heater and let us know what to expect in the coming years. I will definitely go back to them when it comes time for another repair/replacement and will ask for David specifically. They are the only company I will have work on my water heaters from now on.”

Tyler H, Los Angeles, CA. Provided By Google, June 2020

“My water heater stopped working, I tried to reset it but nothing. So I decided to call for help. Alex came out and explained everything because I know nothing about plumbing. He got the water heater working again. I would totally recommend these guys”

Julie N, San Jose, CA. Provided By Google, June 2020

“We were very happy with Water Heaters Only. They replaced a 32 year old water heater that finally started leaking. The service technician did a great job. He answered all our questions and cleaned up everything. You wouldn’t have even noticed he had been here if it wasn’t for the fact we have a new water. I would definitely recommend them”

Dora W, Phoenix, AZ. Provided By Google, June 2020

“Trevor was prompt, efficient and did quality work. You could see the big difference between his work and my previous one. Thank you, thank you, I will truly recommend”

Stephen B, Phoenix, AZ. Provided By Google, June 2020

“Trevor E came out and went over everything to me ,very nice guy and did a very good job and was nice to talk to”

Bill F, San Francisco, CA. Provided By Google, June 2020

“Will G was efficient and professional.”

Noah R, San Diego, CA. Provided By Google, June 2020

“Professionalism, Integrity, Honesty, Punctuality and Quality. Best Service I have experienced for a longest time. Organizing my garage and found my Water Heater is badly Rusting, so I called Water Heater Only and responded so quickly. In fact, I called their office around 1:30pm and and told me that’s they have an opening at 2 to 4 pm. Around 2:10pm Clayton Young, a Service technician called and confirmed that he’ll be at my place approximately 45 minutes. Clayton Young was on time and discussed explicit details what he will be doing and correct some of the plumbing problem from my old water heater. So he checked and started the work and completed the Quality work in very short time. See Pictures before and after below…, In addition, Clayton Young was very knowledgeable, courteous, great workmanship and honest. He is the kind of Service Technician you want for the job. Thank you Clayton Young and Water Heaters Only for making my day. I’ll recommend Water Heaters Only …..”

Carol C, San Diego, CA. Provided By Google, June 2020

“My husband Charles D and I decided to go with Water Heaters Only inc. Overall our experience was extremely pleasant. Danny was the service member that assisted us in installing a new water heater. He did an amazing job. He was very knowledgeable, polite, and made sure to address any concerns and answer any questions I had during the installation process. In addition to his professionalism he was also friendly which is always a plus! P.s he said Dwight from the office was the best and that was just icing on the cake! God forbid we need a new water heater anytime soon but if we do we will absolutely go with Water Heaters Only Inc. Because of Danny. We have also already recommended their services to friends and family”

Cheryl C, San Diego, CA. Provided By Google, June 2020

“MICHEAL was simply awesome. Professional. thorough, friendly. Also, happy with the quality of work and the water heater. 5 stars”

Rob W, San Diego, CA. Provided By Google, June 2020

“Clayton Young was great. Evaluated situation and installed new water heater. Professional all the way. Would recommend Water Heaters Only to anyone I can. Thanks Rob”

Jimmy E, Sacramento, CA. Provided By Google, June 2020

“I called at 6:00 AM and by 1:00 PM I had a professionally installed hot water heater that worked better than the previous heater. I couldn’t have asked for better or quicker service.”

Jeff F, Concord, CA. Provided By Google, June 2020

“Doniel was great. Timely, communicative, obviously experienced, competent, low-maintenance, and capable. Great work”

Marina A, Concord, CA. Provided By Google, June 2020

“Mr. Dan Chavez explained everything thoroughly and gave us the cost and installation of the water heater. And promptly install the water heater. The water heater works well, and there is no leaks. We are very satisfied with his service”

Genuine Property Management, Orange, CA. Provided By Google, June 2020

“I own Genuine Property Management that serves properties in Orange County. I wanted to take a moment to say that Water Heaters Only is a very, very well-organized company. They are extremely responsive (as they have to be), professional, reliable and very fairly priced. They ALWAYS do a great job. We look forward to working with them in the years to come and would recommend them to everyone.”

Sheneau S, Orange, CA. Provided By Google, June 2020
“Brad from Water Heaters Only, Inc. installed our new water heater. He was professional, knowledgeable and pleasant. I’d call them again anytime.”
Carole M, Fremont, CA. Provided By Google, June 2020

“EXCELLENT SERVICE! Wish I could give 10 stars! I called at 11:30 am. The seviceman Doniel was here by about 1 pm. He replaced the water heater in about 2 hours. He had brought everything he needed on his truck. Everything was clean and tidy. Highly recommend Water Heaters Only. Great job. Great price. 👏👏👏”

Bob P, Los Angeles, CA. Provided By Google, June 2020

“Highly satisfied with WHO, Inc from the original contact with Paul to the installation tech Don S. The installation service was efficient and professional. Don S provided good information to us during the installation process. The result was a much better set up than the original water heater we replaced. We would not hesitate to do business with WHO, Inc again and would highly recommend them to anyone needing to replace or repair a water heater. Cost of service is competitive and/or better than the other 4 companies I contacted for this service Thank you…WHO, Inc”

Jeffrey W, Los Angeles, CA. Provided By Google, June 2020

“Fabian from WHO came and installed a pump to speed up the flow of hot water. He was on time, worked very quickly and accomplished the job within an hour. Everything seems to be working well. He was also very knowledgeable and responsive to all our questions. Well done.”

Jodi S, Santee, CA. Provided By Google, June 2020

“We needed to replace an ancient water heater that was in a tough spot and was not to code. Michael came in and saved the day, getting all of the fixes made and the new unit installed quickly and efficiently. I highly recommend them!”

Linn K, Concord, CA. Provided By Google, June 2020

“Lucas did a great job, professional, clean, knowledgeable, practiced COVID protocol.”

Michelle C, Concord, CA. Provided By Google, June 2020

“Dan called & showed up few minutes early as I was on a time crunch. He finished with an hour to spare. Explained the product, exactly what he was going to do, provided 2 options and got started. Not a scrap of garbage was left (seems like most contractors miss a few things), friendly but very professional. I’m very pleased with the fast appointment and would recommend the company and Dan to anyone needing a new water heater”

Jerard B, Riverside, CA. Provided By Google, June 2020

“Very professional, work was complete in a timely manner. I would recommend your services”

David L, Vista, CA. Provided By Google, June 2020

“Danny was super friendly, helpful and knowledgeable”

Tina V, Vista, CA. Provided By Google, June 2020

“Clayton came out and thoroughly explained the problem with the old water heater and what had to be done for the installation of the new one. He was very professional and knowledgable about the issues. Great job.”

Lawrence R, Dallas, TX. Provided By Google, June 2020

“Jeremy and Jack came to the house – wearing masks because of COVID-19 guarding – that was important because my wife wants no one in the house without a mask at this time. They explained to me what they would do, and did it. They banged no furniture and did no damage. They explained what they had done when it was over, and left the area in good condition. I am 100% satisfied.”

Bryce D, Santee, AZ. Provided By Google, June 2020

“Can’t thank these guys enough. I called them up and they let me know that my water heater was still under warranty and that I could get replacement parts from the manufacturer for free to save money. one of their technicians named Michael came out to replace the part. He found out that it was not the only part that needed to be replaced, so they are going to give me a discount when they come back to replace the other part. i am very happy with the service Water Heaters Only Inc. provided me with today i will be using them again in the future”

Andrew G, Orange, CA. Provided By Google, June 2020

“Dave came out to replace my water heater. He explained everything, got the job done quickly and the new assembly looks as tight as 2 coats of paint”

Nancy P, Phoenix, AZ. Provided By Google, June 2020

“Doniel installed our water heater very fast and professionally. I am a contractor myself and was impressed by his attention to detail and his pride in workmanship. Great company. I would definitely recommend them”

Carl R, Concord, CA. Provided By Google, June 2020

“Doniel installed our water heater very fast and professionally. I am a contractor myself and was impressed by his attention to detail and his pride in workmanship. Great company. I would definitely recommend them”

Tim B, Concord, CA. Provided By Google, June 2020

“Couldn’t be happier with the service. My heater was leaking and I called at 9:10 a.m. Although Mack had to come to Lafayette from the peninsula, he had a replacement installed and the old one gone by lunch time. Super pleasant, knowledgeable and efficient”

Jason J, Vista, CA. Provided By Google, June 2020

“This is a great water heater service company. Michael the technician was fast, courteous, and informative. We had a new water heater installed within 2 hours with no fuss or hidden fees. I highly recommend using them for all your water heater needs!!!”

Ana K, Vista, CA. Provided By Google, June 2020

“Michael was great! Received great service during the entire process, starting with Nancy. She was extremely helpful too”

Barbara S, San Jose, CA. Provided By Google, June 2020

“We were very pleased with our experience. We were given an estimate over the phone. The technician was knowledgeable and polite and was able to replace our water heater within two hours in the same day we called. The installation looks great”

Dell R, Hayward, CA. Provided By Google, May 2020

“Service person Matt was stellar. Arrived on time, only to find a 3-hour difficult task to replace our water heater. Tight interior space made it a challenge to get the old out and install the new. He was clean and explained everything very well, including a gas line issue we suspected we had but could never figure out. You can’t ask for more or better service. Also, nice and friendly people on the phone on a very early Saturday morning. Thanks for making an ugly situation painless”

Andy G, Phoenix, AZ. Provided By Google, May 2020

“Thank you WATER HEATERS ONLY INC. with special mention to CHRIS. We just had our water heater tank replaced today. We called at 9:21am , Chris came at 11:15 and he finished installing by 1:30pm. We thank you for a prompt response. We just need to wait for the permit to be granted. Thank you for a very fast response & well rendered service.”

Josefina B, San Jose, CA. Provided By Google, May 2020

“Thank you WATER HEATERS ONLY INC. with special mention to CHRIS. We just had our water heater tank replaced today. We called at 9:21am , Chris came at 11:15 and he finished installing by 1:30pm. We thank you for a prompt response. We just need to wait for the permit to be granted. Thank you for a very fast response & well rendered service.”

James V, Vista, CA. Provided By Google, May 2020

“Michael paid great attention to detail checking every pipe and fitting. He was fast, friendly and knowledgeable. Definitely has my recommendation”

Lawrence G, Vista, CA. Provided By Google, May 2020

“Dealing with WHO is one of my top contractor experiences. Getting a quote to replace our leaky water heater was quick and was half of what some of our other quotes. Both technicians who came out were very knowledgeable and explained things clearly. I had to push back the install due to some personal conflicts which WHO were very flexible with. The installation that Michael did was very professional. I will absolutely recommend WHO to anyone who asks where to get their water heat taken care of.”

Doug N, San Francisco Area, CA. Provided By Google, May 2020

“Our water heater conked out last night, so I called Water Heaters Only this morning. Their technician, Loni, arrived right at the beginning of our service window, lucky us, and diagnosed the problem within 5 minutes. It was a leaky, older water heater and its life was over. We agreed on a price, he got to work and was done in less than 2 hours. Brand new, did some improvements to make shutoffs easier, replaced an outdated pipe with copper, all outstanding work. Couldn’t be happier”

Jane P, San Francisco Area, CA. Provided By Google, May 2020

“No hot water, 3 PM yesterday. Called and scheduled a tech to come out for 9 AM this morning. Received great service from Steve. Hot water up and running by 11 AM. Problem solved.”

David C, Pleasanton Area, CA. Provided By Google, May 2020

“Doniel did a GREAT job installing our new water heater – it was a tricky installation and he didn’t complain once. Great attitude. Water Heaters Only were so responsive. Less than 5 hours from broken water heater to brand new. I am thrilled. Thank You!”

Stephen G, Los Angeles Area, CA. Provided By Google, May 2020

“My technician Tony E called to say he could come early to the appointment. He was courteous and helpful in moving the washing machine out of the way so he could install the new water heater. He was efficient and professional and very competent. Thanks Tony”

Nina H, Vista Area, CA. Provided By Google, May 2020

“Danny did a very professional job replacing my 74 gallon water heater. He explained what he would be doing and how to work the new water heater. Water Heaters Only worked well with my home warranty company. I would definitely use Water Heaters Only again and highly recommend Danny’s work. Thank you”

Susan S, San Francisco Area, CA. Provided By Yelp, April 2020

“To wake up at six in the morning hearing a hissing sound in finding water spewing all over my laundry room was a crappy way to wake up. I looked up the reviews found these guys talk to Valerie who is so nice and calming and polite. Within two hours Steve arrived with a new water heater was informative very neat and clean friendly. What could have been a disaster huge like., Ended up to be quite a positive experience. The quote was fair and just my problems were resolved in no time at all. These guys are great!”

Julie S, Santee Area, CA. Provided By Yelp, April 2020

“Our installer Danny was nice and did a great job. He thoroughly answered all our questions.  We recommend them. Came out and got the job done same day. Nice company and good price.”

Amy M, San Jose Area, CA. Provided By Yelp, March 2020

“Our old hot water heater broke overnight and flooded the garage. I called Water Heaters Only at 9am Saturday morning and they showed up the same day, early in the afternoon and it was replaced in a few hours.

Everything was exceptional, from the customer service rep on the phone to the technician who did the work. This company is professional and very legitimate. John, the technician, was very transparent in the cost and scope of work and he did an excellent job.

I was extremely pleased with the whole process and would definitely recommend them to anyone.”

Doug M, Riverside Area, CA. Provided By Google, March 2020

“We found Water Heaters Only on Yelp and had called for an estimate. We had three companies come out and I liked Ron G from Water Heaters Only best. We were very happy and surprised that his estimate was lowest and they had amazing reviews. Ron showed up on time and did a very clean job. Excellent work! Thank you Ron! I highly recommend and would use again.”

Pamela C, Orange Area, CA. Provided By Google, March 2020

“Best customer service I’ve seen in a while – From the first phone call to installation and then cleanup. Laurie took my call and did NOT immediately demand my address – she asked me questions and gave me the realistic albeit painful news that my aunt had a 32-year-old water heater and would most likely need to replace it & gave us an estimate. Tony showed up the next day with a smile and the more painful news that the estimate would be higher due to all of the surrounding junk blocking the water heater. And afterwards he put everything back, right where it was, and still smiling. This company is doing something right cuz the employees are all know how to treat the customer. Inv#113457, installed 3/11/19. Thanks from Maria in Orange.”

Mark M, Dallas Area, TX. Provided By Google, March 2020

“Our water heater needed to be changed. I called Water Heaters Only and they sent a person to repair it within 2 hours. Jeremy and Zach did a fine job. They were very professional and experienced. I will use Water Heaters Only again in the future and would encourage anyone else to call them because of their superior service.  Best price and best service, bar none.”

Scott W, Sacramento Area, CA. Provided By Google, March 2020

“I had called two other local places to have a hot water heater replacedon my rental. The tenant had no hot water and the first place I called took all my info and did not show up, when I called they said they were waiting for me to call them with tenants phone number which they initially said they would get by email. I ended up calling Water Heaters Only and they were nice on  phone and competent . They said they could get some one out quickly to look and give me an estimate. I got a call from the tech shortly after and he was already on his way. He called me back with an estimate and the price was less than two other places I had checked. I authorized it and they installed it right away. Problem fixed ! The guy I talked to when I first called ( Greg) called me back later thanking for my business and though wow these people are really good. Highly recommended!”

William P, San Diego Area, CA. Provided By Google, March 2020

“They had the lowest price by several hundred dollars of any place to replace our leaking water heater within 24 hours. Chris, the installer, explained our options clearly and even offered minor changes (like draining catch pan and pressure relief outside); so, I wont need to have my garage flood in another 9 years. Polite, clean, done in two hours, provided good directions on how to operate and maintain, and the price didn’t go up from quote (even with the several recommended improvements).”

Phillip D, Santa Monica Area, CA. Provided By Google, March 2020

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Very responsive and fantastic service. I had a water heater replacement and it went smoothly and handled very professionally. Tony Edwards did an all around great job with his quality of work. Highly recommended.”

Stacy S, San Diego Area, CA. Provided By Google, March 2020

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Michael the tech was very prompt and curious. He kept me posted at to his arrival time and took care of changing out the heater in a professional manner. He was friendly and a pleasure to work with.”

Ryan T, Sacramento Area, CA. Provided By Google, March 2020

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Brandon was awesome. Called at 9 am and was given 12-3 window for arrival and he was early 👍before noon!
Brandon was very professional and updated the water heater space to code. Spent time reviewing what he did and why and instructions on how to use and maintain. Was done installing my new hot water heater in 2 – 2 1/2 hrs.
Would definitely recommend Water Heaters Only especially Brandon!”

Lisaanne, Concord Area, CA. Provided By Google, March 2020

“Lucas was very professional and did a great job. He was knowledgeable and helped explain what happed with our old water heater. He was able to move our appt to an earlier time and was very quick in replacing the water heater. I recommend water heaters only!”

Dale J, Phoenix Area, AZ. Provided By Google, March 2020

“Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Trevor E. Had a very memorable day. He installed a 75 Gallon with all the bells and whistles. He went above and beyond to complete the install and never stopped smiling. I have a business and wish all my employees were like him. Great Job!!!!!!”

Sachmo P, Phoenix Area, AZ. Provided By Google, March 2020

“Excellent service. Timely. Friendly and Professional. Highly recommended”

Shadow T, Oakland Area, CA. Provided By Google, March 2020

“Positive: Professionalism

We are completely pleased with our new water heater. Our service technician, Mack, was very professional and we appreciate the good value as well as good quality. Would not hesitate to recommend them.”

Sharon W, Concord Area, CA. Provided By Google, March 2020

“Daniel was an absolute professional in every way. Work was done efficiently and having a new water heater installed within 24 hours of the old unit failing was great. Price was reasonable and the office staff easy to work with from the start. Thumbs up!”

David G, Los Angeles Area, CA. Provided By Google, March 2020

“I’m very satisfied with our new water heater, Tony our installer is very nice and helpful, unfortunately i couldn’t be home for the whole time, had to take a family member to her Doctor’s appointment. Thank you Water Heaters for your great service”

Mark F, Concord Area, CA. Provided By Google, February 2020

“Beni B installed my water heater yesterday and was polite, efficient and left a very clean work area. I would highly recommend Water Heaters Only.”

George G, Phoenix Area, AZ. Provided By Google, February 2020

“Positive: Punctuality, Quality, Responsiveness, Value

Trevor is not only a superb salesman and technician, he is also very personable. He is serious when he needs to be and funny when he has the chance. I believe he said we were the first ever call -back on a tankless install. And the issue was a learning experience for us. Seems our master bath shower head was only pulling .6 gallons per minute meaning it wasn’t pulling enough water through for the system to operate correctly! He fixed the shower head and Presto, it worked great. Kudo’s. Yes, I will recommend him to any who need a new water heater, specifically a tankless one.”

Chris G, Phoenix Area, AZ. Provided By Google, February 2020

“Positive: Responsiveness

Same day service was fantastic! Trevor E. was my technician. Showed up on time and did a great job replacing my water heater.”

Tammy, Phoenix Area, AZ. Provided By Google, February 2020

“Positive: Punctuality, Quality, Responsiveness, Value

Trevor was my technician and did an awesome job explaining and replacing my old water heater. Trevor goes above and beyond customer care. I would definitely recommend Water Heaters Only, Inc. Valerie was also very knowledgeable and helpful in the office. Great customer service.”

IJWphoto, Phoenix Area, AZ. Provided By Google, February 2020

“I could not be happier with the service I received from Water Heaters Only, and would not hesitate to use their service again, or recommend them to others. Top notch! Thank you Dillon and Don!”

Kathy M, Santa Monica Area, CA. Provided By Google, January 2020

“We received excellent service from Dave P at the end of last year. He is an outstanding representative for your company. He replaced the water heater in our mother’s house and since it is an old house with old pipes it presented him with extra problems that he solved expertly with a positive attitude and a smile. We will definitely recommend your company to friends and family. Thanks so much”.

May F, Santa Monica Area, CA. Provided By Google, January 2020

“Wow! Thank you Tony E for a top notch job! Prompt, professional, proficient, knowledgeable, and efficient. I am very satisfied with my water heater replacement and would recommend my friends and family to Water Heaters Only.”

Barbara C, Santa Monica Area, CA. Provided By Google, January 2020

“The technician David R is real specialist, quick and professional work,
many thanks to David”

Paul V, Santa Monica Area, CA. Provided By Google, January 2020

“Great job, clean work, professionally done, informative”

Peggy G, San Diego Area, CA. Provided By Google, January 2020

“Chris and Clayton from Water Heaters Only did a great job installing my new water heater. They came to give me a quote within an hour of my call! They assessed the situation, were clearly knowledgeable, and gave me several options. We scheduled an installation for the next day, and they actually arrived early! The install required clearing a cactus and adding a shed, but they took care of it all. 24 hours later, I have a new water heater that’s code-compliant and has a 6-year warranty. And it cost less than I thought it would! Very satisfied customer.”

Maggie  H, San Diego Area, CA. Provided By Google, January 2020

“Danny was awesome… very courteous and conscientious of his work area keeping it dry and clean. Stayed until all work was 100% finished and his work satisfactory for himself and me. I will recommend this company to anyone”

Gene H, San Diego Area, CA. Provided By Google, January 2020

“Positive: Punctuality, Quality, Responsiveness, Value

When I realized my hot water heater had died this morning, I called ‘Water Heaters Only’ to see If they could help me get new water heater installed as soon as possible and to my surprise, technicians Chris and Clayton arrived within the hour of my initial call with a new water heater. They had me back with hot water in very short time. Both Chris and Clayton impressed me with their professional work ethics, knowledgeable, and friendly attitudes. I am very happy with their work and the installation was super smooth. I am very happy with choosing this company, will use them again and recommend them to others.”

Pat M, Sacramento Area, CA . Provided By Google, January 2020

“Our water heater started leaking and we had a house full of company. Greg at Water Heaters Only went out of his way to have someone available on a Sunday morning. Steve B did an excellent installation job! He was friendly, proficient and paid attention to the most minute details.”

Don N, Sacramento Area, CA. Provided By Google, January 2020

“Water Heaters Only, Inc was a life saver!! Upon an early morning call, they were able to dispatch a technician over within a few hours. John, the technician, is extremely knowledgeable and professional!! He took the time to walk me through the water heater situations and outcomes easing the decision making process for a replacement. Immediately after he was able to begin work and quickly did a great job replacing my old water heater within a few hours!! Thanks John!!!

Trust in their service!! Competitive pricing!!”

Van Cot Design Group, San Jose Area, CA. Provided By Google, January 2020

“Thank you so much Water Heaters Only! Especially Alex! From the service call at 5:45 am to the finished product by 2:00pm! We have hot water again! Alex was very professional, on time, and answered all my questions! I will definitely recommend you guys! Thank you for keeping service and customer service a priority!”

Mark H, Phoenix Area, AZ. Provided By Google, January 2020

“I was very happy with the service. Trevor E, the technician was very punctual. He showed up right on time. Options were explained and work was conducted in a very efficient and timely manner. Trevor was very cordial. I highly recommend this company.”

Lauren C, Phoenix Area, AZ. Provided By Google, January 2020

“Great service and fast. Trevor E did a great job and had everything needed. Thanks for a problem free job. Much appreciated!”

Ginny M, Carrollton Area, TX. Provided By Google, December 2019

“Excellent service from Jeremy & Zack. Very reasonable. Had us up and running in no time.They came out the day my son called them. Thanks again for fast excellent service. In our area it was hard to find the right water heater.Y’all had it ! We called alot of places all said at least 10 to order , but not y’all , same day services.👏👍🙏👍”

Raul M, Los Angeles Area, CA. Provided By Google, December 2019

“A++ for efficiency. A++ for excellent, refined work. A++ for professionalism. I am very happy with the work Mario has done in replacing my leaking water heater. I would strongly recommend him and Water Heaters Only, Inc. for any water heater work needed for your home.”

Glenn P, Pleasanton Area, CA. Provided By Google, December 2019

“Excellent customer service. Technician (Beni) arrived on time, was very knowledgeable and completed the job in less than 2 hours. He made some improvements to the prior installation which will now allow me to drain the water heater properly when needed. Would highly recommend Water Heaters Only.”

JoAnne D, Phoenix Area, AZ. Provided By Google, December 2019

“The day before Thanksgiving my water heater was leaking really bad! Dillon from Water Heaters Only came out the same day after I called that morning. Dillon did a fantastic job, very professional and personable. Dillon took the time to explain everything to me about what he would be doing and also about the warranty. I could not be happier! Also, their price was very good especially on short notice. I would highly recommend Water Heaters Only!”

Aksfilmsusa Aks, Sacramento Area, CA. Provided By Google, November 2019

“Excellent customer service from the phone call to installation. Dillon was very professional and knowledgeable technician. Got the job done in a very short amount of time. If anyone is looking to replace their water heater i would look no more. Price was very reasonable. Thanks for a job well done.”

Esther C, Oakland Area, CA. Provided By Google, November 2019

“Water Heaters Only is the only water heater company I will
use. They replaced my original water heater over 20 years ago. They did such an excellent job years ago I used the sticker on the old water heater to call them again. Valerie who was extremely pleasant & accommodating was able to get me a same day appointment.They did not disappoint. Mack, the service technician arrived promptly on time as promised. He was the real added value. Mack was knowledgeable, professional, experienced, and courteous. He was efficient and worked quickly. I had a beautiful brand new water heater in 45 minutes. Yay! He left the work area cleaner than he found it & he hauled the old water heater away. I would recommend this company to anyone who needs a great new water heater fast!”

Paisley M, San Francisco Area, CA. Provided By Google, November 2019

“We purchased a new water heater from Water Heaters Only in 2014 and were more than pleased with the purchase. It has been nearly 6 years and the pilot assembly needed to be replaced. I called and was assisted immediately. Seth scheduled an appointment for the next day and told me that I would get a call with a 30 minute window for service. Will, G (126455) called me the next morning to say he would arrive in 90 minutes. He showed up in exactly 90 minutes, assessed the problem and replaced the part. He was great!
The level of customer service that this company provides is world-class and I would highlly recommend them and would use them again in a minute.”

June K, Los Angeles  Area, CA. Provided By Google, November 2019

“Water Heaters Only is highly and super recommended. They are nice on the phone, and the technician is very knowledgeable and very proud of his work.

Thank you Mike and Seth!

Here is what happened on a non-suspecting Saturday morning:

I had an old Aquah 10liter tankless water heater that came with the house and it finally bit the dust!

I actually had another guy lined up to look at replacing it for me but was no-show.

So after a few Google search minutes later, I decided to give WHO a try.

The call was made around 11am. Seth on the phone was super nice. He said the soonest he can dispatch a tech was Monday, so we made an appointment for Monday.

Mike Cohen, the tech, called me by surprise around 1;30 pm, to tell me he had some job that fell thru and was in my neighborhood, and that he wanted to come by my house to look at the broken tankless water heater for a quote.

But turns out he started immediately working on replacing my old tankless on the spot! So I did not have to wait a few days for the initial appointment, and Seth came thru with his words that he would put me first in the waiting list if some opening came up.

I have not actually met a more excited water heater tech (or for that matter, any tech)! He was saying how he loved his job every chance he got, and that is very rare these days!

And his excitement shows on the quality work he does.

I really appreciated his enthusiasm, and asked if I can watch his work, to which he said, Sure! (I just wanted to see how a pro does water heater install. I know enough about it to know how hard it can be just to install a service valve on a tankless!)

After removing the old tankless, he created a harness to attach the new one, replaced the old gas valve, replaced the old exhaust vent with a new PVC vent, climbed up the roof to put a hat on the vent, welded new copper water lines, new service valve, a couple of lines for drainage, and the list goes on.

I asked him for tips on servicing the unit, to which he gave me a thorough insight and tips.

After the job, he even asked for a shop vac and a wet mop for cleanup! Who does that anymore?

And he loves his job! I love the job that he does!

Oh yeah, and one of the first things he did was give me a SoCal rebate form, so that I may get some rebate from the gas company.

Thank you so much Mike!

PS. Glad we found you ear bud!”

Brett R, Santa Monica Area, CA. Provided By Google, October 2019

“Woke up to a flood of water from the water heater. Our local plumber recommended Water Heaters Only for quick same day service. Mario was out to our place within 3 hours after I called and the whole water heater was done and replaced with 5 hours from when I noticed the problem. Mario was friendly, professional, and communicated everything very clearly. Great service and great response time. Thank you!”

Paul S, Santa Monica Area, CA. Provided By Google, September 2019

“Great customer service and attention to detail. Mike C is an expert. and understands these systems inside and out. He provided great insights into what the issues were with my existing tankless water heater and how important proper maintenance is. It’s great to have hot water again. Thanks Mike!”

William F, San Diego Area, CA. Provided By Google, September 2019

“ASK for Chris my installer was extremely friendly, knowledgeable and hard working. Chris provided a in depth detailed report with the bid. The day Chris arrived on the day I selected he explained again what he was going to do. When Chris finished installing he provided a detailed review of his completed work.
Chris taught new how to maintain my new water heater which was very
important to me.
Chris explained in detail how to reach waters heaters only 24/7 just in
case there would be a problem.

Finally, Chris called a few hours later the same day checking on the
install. He asked me to take a look at the water heater to make sure
there wasn’t any leaks. Happy to report no leaks.”

Ruben C, San Jose Area, CA. Provided By Google, September 2019

“Water Heaters Only gave me a low to high quote over the phone then sent Chris out the following day. Chris was punctual & professional and quickly sized up my job. My old unit was 49 years old so I needed things brought up to code as well. Chris had a written quote within minutes and was fast at work with everything he needed as soon as I signed. Short work was made out of the job and Chris cleaned up, explained all of the work and left it better than the way it was when he arrived… true professional. I will definitely be recommending Water Heaters Only going forward.”

Henry Y, Concord Area, CA. Provided By Google, August 2019

“Very prompt, professional and pleasant service at a competitive price. Yesterday afternoon we noticed that our hot water heater was not heating up the water. We researched online and found Water Heaters Only to be best rated. Now we know why. We called them last night. After determining what we needed they explained their recommendation and made an appointment. Don came right on time this morning and now we have a new water heater. Would definitely recommend Water Heaters Only to our friends. Thanks!”

Peggy C, Oakland Area, CA. Provided By Google, August 2019

“I called Water Heaters Only on Friday afternoon, and within 3 hours, we already have a new water heater installed. Our appointment was originally scheduled on Saturday, and luckily someone dropped the appointment, so we could get a new water heater on the same day I called. Our technician is PeniB, he told us he’s been doing this for 20 years, and he is really professional. Actually when one business focus on only one thing for 50 years, you can tell they’re the true experts.”

Don D, Provided By Yelp June 15, 2019

Installers did an excellent job and only took a few hours to install. Also, the appointment was easy to set up and I received next day installation. Jeremy Brown was the installer and did an excellent job. He even explained that there would be a spewing water when initial using hot water. My name is Don Davis and my installation date was 06/13/2019.

Ingrid P, Provided By Yelp June 12, 2019

On two occasions we have had to replace defective and leaking water heaters at properties we maintain. On both occasions, your technician, Danny, installed the replacements. Both of the homes are older with much of the original plumbing. For the first replacement, Danny took the time to remove and clean up an array of pipes and valves left over from an abandoned solar heating system. When the job was completed it looked neat and tidy and we were very satisfied with the work. We were delighted when Danny showed up for the second replacement. Again he did an outstanding job replacing the defective water heater. We have already recommended Water Heaters Only to several colleagues based on the positive experience we have had with Danny and your company.

MH L, Provided By Google May 8, 2019

Great service. They were extremely polite over the phone and set me up a same day appointment. Dalton was here within 2 hrs of my call and did the job quickly and efficiently. The price seemed reasonable too. Would recommend to my neighbors.

Jerry J, Provided By Google May 6, 2019

No one wants to replace a water heater, by my experience with Water Heaters Only was a good one. Trevor E. arrived early, was very pleasant and answered all of my questions. I was presented with a quote before the work began and there were no surprises. The job was performed quickly and professionally. I would recommend this company to others. May 6, 2019

Laurie K, Provided By Google April 2019

Water Heaters Only made replacing my aging water heater easy! They gave me a date and 3 hour window to show up for an estimate. Brad called me and let me know what time he would be arriving. He gave me an assessment of the situation and provided an estimate to replace the water heater. He had a replacement with him and was able to do it immediately. He advised me along the way of any modifications that he recommended and completed the job in 2 1/2 hours. He made me feel confident in his ability to get the job done correctly and I am very happy with the outcome. He did a great job! Thank you Brad!

Jesell G, Bay Area April 2019

Thank you John A. for your top notch, superior service for installing our water heater today on 4/9/19. Pricing was unbeatable and he explained everything in detail each step of the way. Friendly, knowledgeable, and efficient. Satisfied and happy customers here!

Rosie F, Provided By Google, March 2019

Water Heaters Only had installed my water heater back in 1999. I called them again when it was time to replace. They were able to install my water heater the same day I called on 3/30/19. Mario was the technician and was very polite and extremely professional.

Ed G, Provided By Google, January 2019

Fast availability professional installation. Very nice service personnel and service men. Definitely will reference water heaters only to friends and family. Great job don.

Michael K, Sacramento Area, November 2018

Michael here with another 5-star review! We had Ron out to replace our water heater on 11/26/18. He was super professional, very thorough and personable. He installed a new tank within a few hours and walked me through everything he had done. I was super happy that he was able to replace it there on the spot and not have to wait a few days. I would definitely use Water Heaters Only again! Provided By Yelp.com

Greg W. Sunnyvale, CA 6/14/18

“I noticed a leaking water heater on a Wednesday night and called Water Heaters Only at 9pm that evening.  I was able to make an appointment for 11am the following morning.  I received a call from Kevin an hour before the appointment and he arrived a few minutes early.  Kevin emptied the leaky water heater, removed it, installed the new 50-gallon Bradford White, connected it, and lit the pilot.  He also explained the actions that he took as well as the city code specifics.  I am very happy with the next-day response, quick replacement, price, and friendly service.”  Thanks Kevin!

Vicky H. Vallejo, CA 6/14/18

“Ron B was the installer. Excellent service, on schedule , courteous and very informative. Used Water heaters Only, previously with the same impeccable service. Thank you” Provided By Yelp.com

John H, San Mateo, CA 6/2/18

“These people are the best ever. I emailed them at 6:09am they sent a man out at 10:15am. He was friendly knowledgeable yet very professional. He removed old water heater and water gas lines   Installed new heater with new gas and water lines and manufactured new copper vent line. Top notch job. He drove away at 11:30 all done with the old heater and parts at a cost of about $400 more than if I did the job myself. I would give them 10 stars if I could.” Provided by Yelp.com

Patricia S, San Carlos, CA 4/30/18

“As implied by the name, this company knows its business! Our technician was Loni. He was courteous, speedy, neat, and did not pressure us to decide between repair or replace. He efficiently outlined our options, clearly explained the operation of the new water heater, and was extremely pleasant. I appreciated the same day service, the call 30 minutes before Loni showed up, and the knowledge of the person on the phone,  as well as Loni the technician. I did not do any competitive pricing, but I feel the prices are fair for the services. I highly recommend Water Heaters Only. This was my second water heater from them. The first one lasted 14 years. This one was installed 4/27/2018.” Provided By Yelp.com

Bryan Q, Santa Clara 12/29/17

“Started having hot water issues with a tankless unit installed many years ago. Called the Sunnyvale office of Water Heaters Only and they sent out Loni. First and foremost, Loni is a great person to deal with, answered all questions thoroughly and gave informative advice on what would be best for our current lifestyle. Decided to go with a 40 gallon tank. Seems this will be more cost effective over the long haul.  After giving us the estimate, which was very reasonable, scheduled to have Loni come out the next day. He was timely…within the first hour of a three hour window for both days (estimate and installation) and with a 1/2 hour head’s up when he was arriving. After signing the contract, told us it would be about 1-1/2 hours to remove old tankless unit and install the new 40 gallon tank. Once installation was done, flushed all the taps per his request and within 45 minutes had hot water at 130*. Showing his expertise, it was a 1-1/2 hour job. All-in-all, could not have gone smoother. Thank you, Water Heaters Only and a special thank you to Loni who made a situation that could have been an ordeal…a worry-free experience.” Provided by Yelp.com

Jim B, Orange County, CA 8/4/17

“I was referred to these guys from my neighbor and he was right, they are very good. My installer, Ron Gautreau, was extremely helpful and answered all my questions. They were very knowledgeable in recommending heater sizes and their prices were competitive. Also, their response time was less than 24 hours.”

Joan J, San Diego, CA 7/29/17

“Pat came just an hour after I called and replaced the water heater for a tenant–no mess, very thorough, totally great service and on a weekend, too! Thanks for making life simple and such reasonable cost.”

Coleen H, San Diego, CA 7/14/17

I had a new water heater installed today by one of their technicians, Chris Scoville. He was right on time and discussed every detail of what kind of heater I needed. He was so nice and went above and beyond to make sure my water pressure was correct, which it was not! He was able to replace my pressure valve and install the greatest Bradford White water heater. He was so good at what he does and made me feel so much better about my safety and peace of mind at home. I also think they were reasonably priced, and would recommend this company to anyone.

Andrew B, San Jose, CA 3/18/17

“Recently my 16 year old water heater started leaking from the bottom of the tank. time for a new one, at least it happened after the Holidays. After a few Quotes, I decided to go with Waters Heaters Only. Loni came out and gave quote and explained everything in full detail, including warranty etc. In transparency, all suppliers that quoted were pretty thorough in what they would do, but Waters Heaters Only quote came in slightly better and I liked the brand of Heater they would use – I did research that point. I scheduled an appt. and John A. came out to Install the heater, he arrived exactly when he said he would. He did a very thorough job and tested everything, he even added a sediment trap and insulated the hot and cold lines. He took the time to walk through everything with me and explained how to shut off in emergency, start up sequence, everything. Really Good job overall and done in about 2 hours. Well done!” Provided By Facebook.com

Terri C, Sunnyvale, CA 3/15/17

After 15 years in our home, 2 nights ago our water heater broke. The next day we called Water Heaters Only, and Kevin came out the next day during the time window they had given us for his arrival. He even called up when he was 5 min away. He was friendly, understood the problem quickly, and very personable. He had the part ordered before he left my house that day. The next day, he was right on time, very efficient, and very understanding about not leaving the door open because of our cats. Provided By Facebook.com

J, Scott, Sacramento Jose, CA 3/11/17

“I heard the sound of running water in my garage and saw that my water heater was leaking water all over the garage and had sprayed onto the ceiling of the garage. I turned off the water and then called Water Heaters Only. They came out quickly and replaced my very old water heater. The service tech John was great. Very friendly and professional and all around nice guy. I was very happy with the service and the price and the fact that a terrible start to my day was taken care of with just a phone call. Thank you Water Heaters Only!!!” Provided By Facebook.com

Charles B, Santa Ana, CA, 3/9/17

“On March 7/2017 David R. Pullen (work order 74769) of water heaters only installed a new 40 gallon water heater. The installation included all new water and gas lines and earthquake straps and an water pan if there should ever be any leaks. Mr. Pullen was polite and professional and the total installation time was about two hours including operating and safety instructions. If you live in the Los Angeles or Orange county area and need a water installed, I highly recommend you ask for Mr. Pullen as the installer. This is the second water heater I have obtained from water heaters only and I have been totally satisfied with both the water heaters and the installation. I have been lucky with the with the service life of my heaters. The last one was a 10 year heater purchased in Jan. 1997.” Provided By Facebook.com

D. Horton,  Corona, CA 2/22/17

“Had a new water heater installed on 2/22/2017 from water heaters only. Absolutely impressed with the job they did. Brad was our technician, who could not have been any more professional. He gave us 30 minutes notice and arrived promptly on time. He walked us through the whole process and explained how long it would take, and when it was done gave detailed instructions on how to operate the controls. I can’t say enough about the workmanship that went into the installation. The first quote we received over the phone was right on, even though we upgraded our water heater on the second call. I wouldn’t hesitate to use waters heater only again, and would definitely recommend them to anyone needing a new water heater.” Provided By Facebook.com

Patricia B, Sierra Madre, CA 2/20/17

“Tony came out to our home yesterday (February 20,2017) and determined that our 16+ year old water heater needed to be replaced. He gave us a quote and answered all our questions and even encouraged us to get several other quotes. When asked if his quote was competitive, he told us that Water Heaters Only, Inc. would be the lowest price. They don’t even advertise, but receive business by word of mouth and from repeat customers (like us). Of coarse, we wanted hot water right away and decided to have him install a new tank, which he did right away. Tony was great and did a very professional job and was extremely polite and helpful. The new tank is made in the U.S.A. and is more efficient than the old one too. Thanks Tony!” Provided By Facebook.com

Hank N, Covina, CA 1/27/17

Water Heaters Only is your place for ALL your water heater needs. They are very honest, have very reasonable pricing, and you know what’s gonna be done with price before the work starts. Tony installed my new water heater on January 27, 2017. He was very professional, courteous, respectful, and efficient. They have gained a customer for life and I highly recommend them!!!

 

2016 Water Heaters Only Inc Customer Reviews

Fernando S., Menlo Park, CA 8/18/16

“This water heater company did an excellent job in replacing our leaking old water heater. Their technician Steve B. did the replacement job as estimated by him within two hours time! He even did some extra work to insulate the copper tubing that were all part of the water heater system! A job well done! I will do business again with Water Heaters Only Company.” Provided By Google

Romy A., Sacramento, CA 8/16/16

“Called and was able to get an appointment the next day on August 7, 2016. The technician Ron B arrived on time. He explained what he was doing throughout the process. He was in and out and hot water is back. Thx Mrs. Ali” Romy Ali, Sacramento, CA 8/16/16 Provided By Google

Lyn M., Mountain View, CA 7/21/16

“I contacted Water Heaters Only this morning, 7/21/2016 for a water heater that was leaking into the drop pan below it. The people on the phone were pleasant and got me an appointment this afternoon. Loni arrived a few minutes early for the appointment. He clearly explained the process and got right to work. He put down a drop-cloth to protect the carpet as he removed the old water heater and brought in the new one. Within a couple of hours the new water heater was installed. Overall, a very pleasant experience.” Lyn M., Mountain View, CA 7/21/16, Provided By Google

Michael T., Daly City, CA 7/4/16

“On June 28, 2016, Steve Burlison came out to replace our water heater. He thoroughly explained everything and did an outstanding job installing it. Everything was up to code and he also explained how to maintain it to prolong the life of the water heater.” Michael T., Daly City, CA 7/4/16 Provided By Google

Steve H., Sacramento, CA 5/11/16

“20-year-old tank started leaking the morning of Mothers’ Day. Called and in less than two hours, a well-trained technician showed up with a new unit on the truck and two and one-half hours later the installation was completed, including new plumbing and gas connection, and then they hauled away the old unit. No additional fee for coming out on a Sunday or a holiday. Technician was very good and very polite. I have already recommended this company to a couple of neighbors who have water heaters about the same age as my old one.” Steve H., Sacramento, CA 5/11/16, Provided By Google

Ruby W., Sunnyvale, CA 5/19/16

“This is our third water heater installed by Water Heaters Only. The first two were installed in 1994 and 2005. Alex B. installed the latest one on 4/26/2016. He was just as knowledgeable and courteous as the first two mechanics. Hopefully I won’t need to replace our water heater for at least another 10 years, at which time I will surely call Water Heaters Only again!” Ruby W., Sunnyvale, CA 5/19/16 Provided By Google

Kathryn Y., Moss Beach, CA 4/26/16

“I called Water Heaters Only on Sunday afternoon, April 24th and they were at my home, replacing my old water heater on Monday morning by 9:30 am. Alex was prompt and knowledgeable and did a great job installing the new water heater and removing the old. Thank you Water Heaters Only.”  Kathryn Y., Moss Beach, CA 4/26/16, Provided By Google

Laurie C., Redwood City, CA 3/19/16

“We loved working with Loni and Water Heaters Only. We decided to go for a tankless heater since our old water heater died on Thursday. Loni was professional, responsive and answered all our questions as we went. He was also very neat and organized as he worked. We appreciated him so much!” Laurie C., Redwood City, CA 3/19/16, Provided By Google

Susan H., Cupertino, CA 2/8/16

“This time the need to replace my old water heater wasn’t so much of an emergency, only a slight inconvenience to use what little hot water I had after PG&E turned off my leaky pilot light control box. So I decided to take the time to check around and get a few quotes. As it turns out the previous company I used is now out of business. Lucky me because I found an even better company! I called Water Heaters Only on January 30 and throughout the entire process Water Heaters Only was the most professional of the three companies I spoke with. When Loni arrived on February 1 to give me a quote, I was confident that he knew his job well and that I would be in good hands. He had to go pick up the water tank and was back and had it installed in no time. I had hot water within 30 minutes! I like that WHO has been in business for so many years and that Loni has been with the company for 16 years. The next time I need my water heater replaced I know “WHO” I will be calling.” Susan H., Cupertino, CA 2/8/16, Provided By Google

Vivian T., Union City, CA 1/19/16

“Woke up this morning (01/19/2016) and realized that there’s no hot water. I was so frustrated! After I did some research, I decided to call Water Heaters Only. The appointment was scheduled right away and I have a brand new water heater now. Beni was my technician/installer. He is very professional and pleasant. He finished the job in less than 2 hours. I am very pleased with Water Heaters Only and would highly recommend them to my family and friends!” Vivian T., Union City, CA 1/19/16 Provided By Google

Michael Wallace, Duncanville, TX  1/4/16

“Yesterday, Jan 4,2016, I decided to replace a water heater. It was 21 years old and I felt that was long enough. The old WH was installed in Feb 1995 by Kerby of your firm, so I called WHO again and MOE was sent out. He was quick, professional, thorough and did a clean job of replacement. We are quite satisfied with his work and the heater. He suggested we not expect 21 out of the new one, and we don’t. But our experience has been very nice. Thanks to Moe.” Michael Wallace, Duncanville, TX 1/4/16, Provided by Google.com

2015 Water Heaters Only Inc Customer Reviews

Ferdinand P., San Jose, CA 12/08/15

“Loni, the technician who installed our water heater tank, provided us a very excellent customer service. From the get-go, he was prompt,honest, and courteous, Also, he offered help and gave me a much-needed expertly advise on how to do some other plumbing repair issues. Water Heaters Only, Inc. is indeed fortunate to have a hardworking staff in Loni. More power! Ferdinand P., San Jose, CA 12/08/15

Eiji K., San Mateo, CA 10/26/15

“Water heater was leaking on Sunday. I called this company on Sunday night and shut down water heater. Monday, I called several companies and find out this company is reliable and have a lot of good review. Loni installed very professionally and he is knowledgeable person ever I know. He firmly installed to protect each quake and perfectly connect water pipe, gas pipe and chimney. It’s great experience for me.” Eiji K., San Mateo, CA 10/26/15 Provided By Google

Art L., San Jose, CA 11/30/15

“Loni was thorough and professional. He explained how a water system works, correctly figured out why certain faucets were malfunctioning, and did a fast effective installation of our new water heater. Big relief to have hot water again after 2 days.” Art L., San Jose, CA 11/30/15 Provided By Google

Sylvia S., Orange County, CA 10/24/15

“The service I received on 10/23/15 from Brad of Water Heaters Only, Inc. was exemplary. He replaced my water heater quickly and efficiently and was pleasant, neat, and willing to explain what was needed and what he was doing at all times. I would recommend Brad and Water Heaters Only, Inc. without reservation.” Sylvia S., Orange County, CA 10/24/15, Provided by Google.com

Dean H., Orange County, CA 9/21/15

“Got up on Friday to no hot water, called several places before we were able to get somebody to come for repairs. Without even looking, we were told water heater too old, needs replaced at the tune of $3100. Wow! We then went to the Yellow Pages and called Water Heaters only, they came on Saturday during the time given to us. Ron Gautreau was our installer. He did a great job! Was in and out within a couple of hours vs the five hour time frame suggested by the other company. And the best part is that we got the same brand name and size quoted at $3100 for a total of $1109. BIG DIFFERENCE!! We will always recommend Water Heaters Only, Inc.”  Dean H., Orange County, CA 9/21/15, Provided by Google.com

Jim N., Riverside, CA 9/18/15

“By far the MOST PROFESSIONAL business that provides Water heater sales, installation, and removal. My water heater failed last night. Turned out it was 14 years old and was past is warranty period. This is the third water heater I have had in my home since it was purchased new in 1990. Called their number and made an appointment for next day service at 9:30. At 8:30 Ron called both contact numbers and emailed me, he showed up well ahead of the 9:30 start time and by 11 am the new heater was installed with a drip pan and extra bracing to boot. Did I mention the heater is made in USA. Best service ever. Thank you Ron, and thank you water-heaters-only!” Jim N., Riverside, CA 9/18/15 Provided by Google.com

E. Mendez, Los Angeles, CA 9/17/15

“We have two compact 40 gallon water heaters connected in series. One started leaking a few days ago and we called WHO. The scheduler was easy to work with. Tony came, assessed the situation and installed a replacement. This was a complex process due to the cramped location of the units. I’m really impressed by his professionalism and pleasant attitude. We would use the company again and highly recommend them.” E. Mendez, Los Angeles, CA 9/17/15, Provided by Google.com

Dania D., Redwood City, CA 8/5/15

“Very polite explained everything that needed to be changed was very careful working in our garage since we just had finished painting our floor in garage. very good experience with water heaters inc good company.” Dania D., Redwood City, CA 8/5/15, Provided by Google+

E. Koh., Redwood City, CA 7/28/15

“My water heater stopped working this past week. I called several stores to check on the services. In the end I decided on Waters Heaters Only; even though they were not the cheapest, they were the most responsive and seemed most professional. The installation was scheduled on 7/26 between 8-10am in the morning. Steve called before he arrived, and came on time. He was very good about explaining my options, and the entire job was done in an hour. Steve left the place really clean and took time to explain what he did, and how to operate the new water heater. The experience was great and I am enjoying my new water heater. Highly recommended.” E. Koh, Redwood City, CA 7/28/15, Provided by Google+

Austin R., Concord, CA 6/22/15

“Mechanic was Alex, work was done on June 22 EXCELLENT job! I’m very happy with the service. Alex was at my house right on time. He was very pleasant and even did a couple extra, small tasks related to the installation for me. He answered all my questions and cleaned everything up when he was done. I highly recommend this company.” Austin R., Concord, CA 6/22/15, Provided by Google+

Rick M., Danville, CA 6/3/15

“I called water heaters only I was so pleased with the service I would highly recommend them. I had alex B do my heater I called them at 10 am they were here by 11:30 gave me a great price I had taken the water heater out and drained it to save him time and they gave me credit for that. I had Alex B he is very thorough in everything he did, it was done in 2 hrs.” Rick M., Danville, CA 6/3/15, Provided by Google+

Bruce C., East Bay, CA 4/30/15

“Our hot water heater died Friday night/Saturday morning so we really wanted it fixed ASAP. Toa installed a new Rheem unit on Sunday and did a great job (order number 1066799). He was professional, but also very approachable. I’m a retired engineer who also installed the previous unit 25-years before so I’m always watching and he didn’t mind. So we were up and running by the afternoon and are happy with the result.” Bruce C., East Bay, CA 4/30/15, Provided by Google+

Kurt V., Dallas, TX 4/27/15

“We have used them twice (the first time before Yelp was born!) and our experience has been very good.  Our regular plumber is a bit older and our water heater is upstairs in an attic, so when we needed a new water heater he suggested Water Heaters Only.  I trust my plumber from years of dealing with him and knew he did not give recommendations lightly so I had no reservations about calling them, but I did have high expectations.  The first time we used them their response time was fast (a few hours) and within another hour or so we had a new water heater installed at what I considered to be a fair and reasonable price.  We had a few “code” compliance things (access to a drain) that needed updating, so the price for those items drove the overall price up, but that is city stuff, not them.  The actual install was quick, clean and efficient.  The second time we have used them was last week when a thermostat on the water heater went out.  The first folks out from the company diagnosed the problem, however the part is difficult to come by for our particular model, so they did not have it immediately in stock.  The folks that came out and diagnosed the problem were prompt, respectful, and worked quickly.  They told us they would need to find the part as they did not have any in stock but should be able to have it and install it the next day.  The next day, just as they had promised, another employee of Water Heaters Only came to install the part.  I was really impressed after the install when he told me he was going to do some paper work in his truck and come back in in a little bit just to make certain everything was fixed correctly and still working.  He did just that and we settled the bill once everything was confirmed to be working and then he was off to his next happy customer. It is nice when you find good honest people in the home improvement business and Water Heaters Only, in my experience, have been exactly that.” Provided by Yelp.com

Chris M., Concord, CA 3/31/15

“Water Heater Replacement, 3/17/15, Installer Alex B. Alex arrived on time, introduced himself, and carried out the installation in a thorough and professional manner. He even drained the existing hot water tank on our front lawn to conserve water. Alex explained when he was going to shut the water off and when he would turn it back on. He also explained the water temperature setting. The replacement was completed neatly and efficiently. I highly recommend Water Heaters Only!” Chris M., Concord, CA 3/31/15, Provided by Google+

Roger F., San Francisco Bay Area, CA 3/16/15

“WHO responded very quickly on March 15, 2015 to replace our unit. Toa was professional, efficient, and left us with a very clean installation. A+” Roger F., San Francisco Bay Area, CA 3/16/15, Provided by Google+

Portia T., Dallas, TX 1/29/15

“We called Waters Heaters Only on Sunday because our water heater had started to leak.  We were given information that helped us to determine what we needed to do. We were told that a serviceman would come the next day to install a new heater. Moe arrived about 2 pm and immediately began the removal of the old heater and installed the new one.  He was very polite, knowledgeable, and precise as he went about his work.  So far everything is working fine and we are pleased with the service we received.  Thanks Moe for a doing a great job.”  Portia T, Dallas TX 1/29/15 Provided by Yelp.com

Matthew Z., Dallas, TX 1/29/15

“Mo was my installation technician and was in and out in a couple of hours.  Our new water heaters worked immediately, and it is over a week later and we have had no issues.  I was referred to Water Heaters Only by our neighbors who also enjoyed the quality and level of service.” Matthew Z, Dallas TX 1/29/15 Provided by Yelp.com

Jackie M, East Bay, CA 1/26/15

“Installer – John A – arrived on time, excellent service, completed work and cleaned up. A job well done. Happy we used Water Heaters Only.” Jackie M., East Bay, CA 1/26/15, Provided by Google+

Philip N., Oakland CA 1/9/15

“Called Water Heaters Only 1/8/2015 for a quote Paul the Owner (nice guy) gave a background of the Company and told me my options with a ball park quote which sounded reasonable, we made an appointment, Steve B came out and looked things over and gave an exact quote and went to work. Steve was very professional and very courteous and took care of business changed the water heater out and it was a done deal, I would recommend Water Heaters Only to my friends. I own an apartment building so I will be calling them to care of my water heaters. Props to tech Steve B. ,Good Job Steve.” Philip N., Oakland CA 1/9/15, Provided by Google+

Nelle M., Highland, CA 1/3/15

“We discovered our water heater was leaking on New Years Eve and then could smell gas.  The gas company came out and red tagged it so we could not use it at all.  Water Heaters only made arrangements to come out on Friday morning January 2, 2015 (very reasonable with the holiday) they made an appointment that they kept and their communication was very good. When service technician, Ron G, called me to tell me when he would arrive he was right on time!  Such a pleasure to work with he was patient with questions and explained everything as this water heater was quite different then the one replaced which was 20 years old. I would highly recommend this company.  They are prompt, professional, courteous and very customer oriented.  Everything was completed within the time frames provided and the installation was even completed more quickly.  Thank you so much Water Heaters Only—you were everything I could have expected and more!!!!!” Nelle M., Highland, CA 1/3/15, Provided by Yelp.com

Dan V., Sacramento, CA 1/3/15

“Fantastic experience to report with Water Heaters Only. I received multiple quotes to replace my 23-year-old water heater, and Water Heaters Only offered the best price on a high quality water heater . My installer, John, was professional and paid attention to the details. There was a small issue after the installation, in part, my fault, and John was responsive and helpful.” Dan V, Sacramento, CA 1/3/15, Provided by Google+

Ken W, Anaheim, CA 1/3/15
“I called Water Heaters Only on New Years day about my 8 year old leaking heater. Ron came out early on Saturday morning. New installation was fast and efficient. Thanks Ron, you were very personable and professional.” Ken W, Anaheim, CA 1/3/15, Provided by Yelp.com
Mitch R. Scottsdale, AZ 1/2/15
“My water heater leaked all over on New Year’s day eve.  I called my home warranty folks and they sent the call to Water Heaters Only.  Got a call back quickly and Don the repair person showed up shortly thereafter with the exact water heater I needed.  He was fast, efficient, very pleasant and got the job done right.  He brought a few items up to code and explained to me why those upgrades were needed.  He tested everything and cleaned up before he left.  It’s nice to have service folks come and do a job right the first time – timely and with nice people.  Don was GREAT!!!  I’d highly recommend them anytime you have a water heater issue.”  Mitch R. Scottsdale, AZ 1/2/15, Provided by Yelp.com
Eugene D. C., Phoenix, AZ 1/1/15

“My water heater went out on New Years Day morning. within 3 hours of my calling Water Heaters Only, the service tech was at my house with a new water heater and had it replaced, along with new accessories. He could not have been more professional or courteous, and I cannot believe how quickly and smoothly the whole process went. I could not recommend Water Heaters Only more highly.” Eugene D. C., Phoenix, AZ 1/1/15, Provided by Yelp.com

2014 Water Heaters Only Inc Customer Reviews

Rina B., El Sobrante, CA 12/31/14

“I highly recommend Water Heaters only for their excellent service. Their prices were the most reasonable I could find. The service provider was highly competent making all the modifications to bring things up to current code. Additionally he was considerate, courteous and tenacious in his work. He answered on my questions and met the challenges of the space. I feel confident about the quality of his work and this company.” Rina B., El Sobrante, CA 12/31/14, Provided by Facebook.com

John D, San Francisco, CA 12/27/14

“I’ve called Water Heaters Only’s Redwood City branch earlier this Tuesday, and was given a window when the technician will show up.  The operator asked several questions with regards to the location of the water heater, and where the leakage is, how severe and long ago it started.  Steve B showed up the next morning as scheduled during the earlier part of the window (window was from 8 – 12) and he showed up at 8:15. He was professional, courteous and explained the steps he had to go through to remove the existing unit and install the new one.  The whole job took about 2 hours and was pretty straightforward.  He also had to adjust and re-solder some of the existing connections because the Bradford White unit installed had to face to to the right slightly due to the location of the service panels at the bottom.  I thought that was pretty good attention to detail. Overall I would recommend this installer/repairer. The price quoted was also competitive to what the others have quoted.” John D, San Francisco, CA 12/27/14, Provided by Yelp.com

Richard E., Bay Area, CA 12/21/14

“Late Saturday night I found our 9 y/o water heater leaking and rapidly spreading water throughout our Redwood Shores garage. I managed to stop the leaking for the evening, and based on other Yelp reviews planned to call Water Heaters Only, Inc. Sunday morning at 8:30AM I phoned the RWC office and was greeted by a professional who efficiently processed my info and gave me a window of 9:00 – 11:00 AM for a repair vehicle to arrive – very quick and exceeding my expectations for a Sunday morning. At about 10:00 AM I received a call from the field tech – Steve B. who informed me that he would be arriving at about 10:30 AM – nice touch. Steve arrived on-time and got right to work. As expected, it was time to replace our water heater, and not coincidentally Steve already had the one we needed on his truck. It is nice that the information collected during our initial service call was not collected in vein. Other service companies can learn from Water Heaters Only field service procedures. Steve was as professional and helpful as anyone could ask for and the quality of the installation is top-notch. Steve replaced all of the connections into the water heater as well as the water heater itself, added insulation where there had been none before, fixed our drip tray, and even shop vacuumed the embarrassing amount of lint behind the old water heater without pointing it out. Thanks Steve. I highly recommend this company for its service, people, and craftsmanship.” Richard E., Bay Area, CA 12/21/14, Provided by Google+

Soniya K, Oceanside, CA 12/16/14

“Water Heaters Only was contacted by our home warranty late Sunday. They called us immediately and set up an appointment for Monday December 15, 2014. They quickly identified the leaky water heater and replaced it. David Pullen was professional, kind and efficient.  We were very impressed with the service we received and would highly recommend water heaters only.” Soniya K, Oceanside, CA 12/16/14 Provided by Yelp.com

Fang Y, Redwood Shores, CA 11/17/14

“I live in Redwood Shores, our home is on the second floor, and the water heater is in a kitchen closet, which makes it much more difficult than replacing a water heater in garage. We called Water Heaters Only at 8:30am on Sunday, and they told me that they will come between 10:00am to 2:00pm. At 9:30, Beni called me saying that he was on the way to here, and he showed up at 10:00am. And at 1:00pm, I already took a hot shower. 🙂 I am very happy!” Fang Y, Redwood Shores, CA 11/17/14 Provided by Yelp.com

Bryon, Tempe, AZ 11/2/14

“Woke up Thursday morning to a swampy garage and a wet floor. Our old Rheem finally said goodbye after many years of great service. We called Water Heaters Only since they installed the original unit. Gave a great quote over the phone, Don showed up first thing the next morning and went right to work. Clean, efficient and left no trace. No surprise on the quote either. No complaints here. Thanks Don and Water Heaters Only! Tempe, AZ 11/2/14, Provided by Yelp.com

Rob J, San Francisco, 10/31/14

“Problem (discovered after repair work):  Bradford water heater burner fail, causing a delayed ignition and flame to go out the bottom front of the water heater.  The flame came out about 6 inches and the ‘sensor’ didn’t auto shut off!  This occurred at 3am, I investigated to see this horror and killed the gas. First attempt to fix: we contacted our home warranty – they sent out a local contractor that i will nickname ‘dumb and dumber’ – I gave them the above problem statement, they proceeded to try and turn on the water heater, after 10 minutes they get the pilot going – after another 10 minutes they finally light the water heater, we hear the burner going – 40 seconds later, BLAM! flame out the front and it nearly burns the guys face off.  They kill the gas, call Bradford tech support, Bradford tells them it has something to do with the exhausting of the heater, these guys blame the flue and they tell me to find a chimney/flue cleaner and while I am looking on Yelp for this service, they inform me that Yelp is a scam and blah blah – i finally get them to leave. Second attempt to fix: We found the paper work from Water Heaters Only when they installed the unit in 2011.  I contacted them, spoke with Matt and it was pretty straight forward.  Loni came out the next day at 12pm (window was 12pm to 3pm), and he was super pro.  We watched him investigate, diagnose then call HQ for a buddy check.  He needed a part, 15 minutes later it came and there was another buddy check.  This company totally took care of us and we trust their work. Thanks to this company, we have hot water again – super important when you have a new born that is a few days old. Thank you again guys!! Rob J, San Francisco, 10/31/14,  Provided by Yelp.com

Harry A., San Mateo, CA  10/6/14

“Very impressive service from Water Heaters Only. Kevin West was at our house sooner than the estimated time we were given. Kevin got to work quickly, gave us the options we had and replaced out broken heater in no time. Kevin was very courteous and it was obvious that he knew what he was doing. I would have no problem telling friends about this 5 star service.” Harry A., San Mateo, CA  10/6/14, Provided by Yelp.com

Elizabeth R, Phoenix, AZ 10/2/14

“We have 3 rental homes in the Phoenix area, along with our primary residence, so we have replaced a few water heaters in our time. I had intended to go with Lowe’s for the most recent water heater failure, but their “call before noon” policy did not extend into the weekend.  We needed to get our gas water heater installed on a Saturday.  I called Water Heaters Only around 11am on a Saturday, and they were able to send someone out within 3 hours!  We took the 2-4 time slot, and our installer (Don S.) called about 45 minutes ahead of time, and arrived 5 minutes early.  Since the old water heater had already been hauled away, the entire job from arrival to clean-up took only 1 hour and 10 minutes!  The price was also $50 less than Lowes. One last thing … with Lowe’s, I had to specifically ask for a drip pan for the water heater. They would have installed the new one (on a drywall pedestal) without a drip pan.  Water Heaters Only said they won’t install any water heater without one. We are happy customers. Elizabeth R, Phoenix, AZ 10/2/14, Provided by Yelp.com

Vincent A, Phoenix, AZ 10/2/14

“I had to take advantage of a Water Heater warranty that had about 5 days left before it expired. Usually most items I buy with warranties generally crap out right after the warranty expiration date. Even though the life expectancy of the Rheem I had just purchased 6 years ago had a premature ending, I was comforted with the fact that it was still under warranty. When I called Water Heaters Only, Tom (manager) set up a very convenient time that very day to have a repairman R&R that leaking Rheem. The repairman showed up on time and I was pleased with his presentation. He introduced himself as “Don” and gave me a firm handshake. Firm handshakes in my world are a must. If upon meeting and greeting someone who offers a “limp fish” handshake, his character is automatically suspect. Usually people who present the limp version of a handshake either hate their jobs, despise their customers or are bona fide ne’er–do–well’s of some order. However, when Don mentioned the price of removing the old Water heater and replacing it with a name brand that was unknown to me, my knees nearly gave out. Us senior citizens can’t take too much sticker shock when purchasing something that used to cost $20 bucks back in the day. However with the explanation that labor was not included in the warranty and the Water Heater was the only one now made in the good ole USA, he convinced me that the pricing was “fairly standard”. Besides I finally got to figure out why that old Rheem only lasted 6 years……it was manufactured in Mexico…….duh! I’d take any American made product over a product made in a third world nation any day! I was sufficiently pissed with the Mexican government anyway because of their insistence in keeping American Marine Sergeant Andrew Tahmoressi locked up in some nasty cockroach infested prison for the grievous error of making a wrong turn and winding up in the land of burritos and fiestas. Us Vietnam Vets don’t take kindly to our Military being mistreated in foreign lands. But this is another story. Now to get back to the R&R on my Water Heater. I was pleased with the final outcome. Don had come on time, did his job well and I found out that he is a Military Vet as well. I will always chose a company because they employ our Military Vets over anyone else. Now I’m gonna crack open a cold one and gaze proudly at my Brand New American made Bradford White Water Heater! Life just doesn’t get any better than this!” Vincent A, Phoenix, AZ 10/2/14, Provided by Google+

Tedd G, La Habra, CA 9/30/14

“This company is fantastic. Thomas just left our house and it is 9:30 p.m. Can you believe a home improvement company allowing workers to work so late just to help their customers? And an installer who would happily do it! Unheard of! Plus, when he was done installing our water heater, he kept asking us if we had any questions for him! What a true professional. I always dread when we have to have a repair person to our house, there is always the long wait (if they even show up) or bait and switch, etc. but not with this company! From my urgent call to the company last night that our water heater was leaking and speaking to Matthew (who was incredibly professional and wonderful to speak to) to Thomas starting the installation tonight at about 7:30 pm. We were refered to this company from our homeowners insurance. I could not believe they would come the next day and at an hour that was convenient to us! Thank you Water Heaters Only.”  Tedd G., La Habra, CA 9/30/14 Provided By Yelp.com

Liana C., Menlo Park, CA 9/24/14

“Matt with Water Heaters Only was absolutely wonderful. He arrived on time, worked thoroughly, and really saved the day with our broken heater. Extremely professional, yet kind and friendly, Matt and his service get 5 stars from my family. Thank you!!” Liana C., Menlo Park, CA 9/24/14,  Provided by Yelp.com

Joanne D., Danville, CA 9/15/14

“This morning, 9/15/14, our water heater was leaking badly and withing 3 hours, Steve from Water Heaters Only, Inc. came out to access the damage. He removed the old, damaged water heater and installed a new water heater within a couple of hours. He was very friendly, informative and efficient. We are happy with his work and the fact that Water Heaters Only offers a one year warranty with their work and parts. We highly recommend them.” Joanne D., Danville, CA 9/15/14, Provided by Google+

Karen H, Rancho Santa Margarita, CA 9/9/14

“Our water heater started leaking about three weeks ago. After being provided several companies from the  warranty company and either no reply, no answer, and screwing up appointments , FINALLY, WE GOT RON @ Water Heaters only. What a blessing. Professional, personable and followed through. After finding out all we had been through even though late he made sure our new water heater was completely installed that same day. Working past 8:00 pm to make sure it was completed.” Karen H, Rancho Santa Margarita, CA 9/9/14, Provided by Yelp.com

Tom B., Orange, CA 9/9/14

“My water heater sprung a leak on a Sunday morning (9/7/14) and they were out within hours, had it replaced that day without a hitch.  Our installer, Ron Gautreau was VERY experienced and thorough.  Thank you for a job well done!!!” Tom B, Orange, CA 9/9/14, Provided by Yelp.com

Don T.  Redwood City, CA 8/27/14

“Contacted Water Heaters on Saturday after finding a puddle in my garage.  Set up an appointment for Monday at 11.  Called first thing Monday to offer an earlier appointment, Luigi arrived promptly, very clear diagnosis, estimate of work.  He finished the job in 2 hours, incredible service!”  Don T.,  Redwood City, CA 8/27/14 Provided by Yelp.com

Gabriella C, San Mateo, CA 8/24/14

“My water heater started leaking on a Saturday morning.  I called the number on the sticker, and they came out at 3 PM, but their quote was $2200!!  They charged $149 just to take a look.  I’m so glad I decided to try another company.  At 4:30 I called Water Heaters Only and they said they would be out Sunday morning, and they don’t charge to diagnose the problem and give an estimate.   I ended up paying $1400 for a new 50 gallon Rheem gas water heater, and Beni installed it in less than two hours.  He explained how to turn the gas off and on, and also how to flush it periodically to remove sediment and extend the life.  Also the warranty is from Water Heaters Only and starts from installation; not from manufacturing date, as is the case for Rheems purchased online.” Gabriella C, San Mateo, CA 8/24/14, Provided by Yelp.com

Karl S, San Mateo, CA 8/13/14

“Had a pretty good experience here. I called for 2 quotes, the original installer was 1300 and this one was 1250 to 1450. I went with this one because the original one told me there was no way to see how long ago they did it. Sounded like bs, so I picked these guys. Final price was 1799. The installer, Luigi, was very good. Fast, clean, well spoken and efficient. From the first phone call to a hot shower was less than 12 hours.” Karl S, San Mateo, CA 8/13/14 Provided by Yelp.com

Linda V, Los Angeles, 8/6/14

“Our old tank water heater went out on a Sunday and Water Heaters Only, Inc. answered our call for help. But the real gem is Mike Cohen, who called to say his ETA was 20 mins. and arrived forthwith. We decided to go tankless, something we had wanted to do anyway, but also because Mike was a man with knowledge, experience and enthusiasm. He showed up at the appointed date and time and did a fantastic job with the installation of the Tankless Water Heater, explaining what he was doing and what each step was for.  The care that he took to place the unit and where to place the pipes to make it aesthetically pleasing was a great and welcome surprise.  He was positive, polite, kind and worked so efficiently and expediently. Furthermore when we wrote the check it cost exactly what he quoted us, with no extra charges. We are very happy! Yay for Mike!”  Linda V, Los Angeles, 8/6/14 Provided by Yelp.com

Orez H., Oakland, CA 7/15/14

“Pleasant experience, if that is possible, with replacing 18 year old water heater.  Prompt service with competitive pricing.  Kevin W. installed and he took the time to explain everything he was doing.  He even took the time to move an old bulky freezer that was in the path of the installation.  Very competent worker that represented the company well.” Orez H., Oakland, CA 7/15/14, Provided by Yelp.com

Gary F., Riverside Area, CA 6/18/14

“Thank You Water Heaters Only, for a great job! Neil did everything in a timely manner and at a reasonable cost, brought us up to code, and got our water pressure where it should be. Thanks again, Gary.”  Gary F., Riverside Area, CA 6/18/14

Camille C, San Francisco Bay Area, CA 5/28/14

“We recently had to replace our water heater. Our call is always to Water Heaters Only. My call was answered quickly and courteously and I was able to schedule an appointment the next morning. Loni worked with us once before so we were happy to see him. He is quick, efficient, neat, and very friendly. He did an excellent job which is what we expect from Water Heaters Only!” Camille C, San Francisco Bay Area, CA 5/28/14  YP.com

Julia, Redwood City, CA 4/30/14

“Simple…7:30 am my water heater was leaking all over the garage floor and by 2:00 pm I had a new Rheem 50 gal water heater installed and working perfectly.  A very good natured Alex arrived at our home in Emerald Hills.  He assessed the situation in about two seconds as our old water heater was well beyond its natural life.  He gave me a quotation.  I checked the price of for the identical heater at Home Depot with all of the connections and accessories and found their price to be right in line.  The installation was completed in about an hour and a half and my shower was waiting. Simply the best solution I could have found.  THANKS ALEX – Dana.” Julia, Redwood City, CA 4/30/14 Provided by Yelp.com

Wendy M., San Mateo, CA 4/23/14

“My water heater went out on Saturday night and they came out the next day (Easter Sunday) and did NOT charge me a weekend or holiday fee. The work was done quickly, the installer also made some safety recommendations. I would highly recommend this company, excellent service.” Wendy M., San Mateo 4/23/14 Provided by Yelp.com

Susan O. Bay Area, CA 2/14/14

“I would just like to say that the service we received from Water Heaters Only (Steve B.) in January was wonderful. Steve B. (sorry can’t remember his last name) came out and wasn’t pushy to sell us a water heater. He explained about the type of water heater they sell (the best and newest model, etc), and he showed us how turn off the water and pilot light, etc. He did the installation and was very nice. I’m hopeful we won’t need to invest in another one for a long time. Thank you very much.” Susan O. Bay Area, CA 2/14/14

Lori N and Aldo G., Belmont, CA 1/5/14

“Kevin, We wanted to thank you again for the work you did for us on New Year’s eve in Belmont.  We were very happy with everything, and especially your willingness to do the job on a holiday.  Just to let you know, we have given your card to several of our coolest neighbors and have also recommended you to our HOA president.  You may experience increased call volume as they all try to avoid what happened to us! Thanks again for your exceptional service.” Best Regards, Lori N and Aldo G., Belmont, CA 1/5/14

 

2013 Water Heaters Only Inc Customer Reviews

AS P., Portola Valley, CA 12/16/13

“Broken water heater on Sunday.  Chris showed up at 4:30 worked until 7:30.   He was  outstanding. Professional, friendly, and a perfectionist.  Work quality was impeccable. I never bother to write in to Yelp, but Chris was so good, I decided to make sure the world knew of him. Congrats to Water Heaters Only for having hired such a talented professional. Give Chris a big bonus!” AS P., Portola Valley, CA 12/16/13, Provided by Yelp.com

Roland F., Sacramento, CA 10/31/13

“This company rocks!  I called them from a relative’s recommendation and from Angie’s List.  Paul told me that I can have my water heater replaced in the morning.  A few hours later, he called and said that, due to a cancellation, they could be out to my house that same evening.  John Fantham arrived at the appointed time and, after a brief summary of the work that was to be performed and a discription of the product that I was purchasing from them, went right to work.  He was obiviously very experienced.  The work went well, with no problems.  In about two hours time, I had a new water heater without a disruption to our routine at home.  After the job was completed John cleaned up and left no trace that he had just performed a major operation on our house.  I was provided world class customer service and I am very pleased with the outcome of the work that Water Heaters Only performed.” Roland F., Sacramento, CA 10/31/13 Provided by Yelp.com

Doug H., Lafayette, CA 10/20/13

“We had a water heater which had (surprise to us) been leaking for weeks. We called Water Heaters Only and were very pleased at their prompt response and speedy service. Steve did an outstanding job of handling our job, arrived right on time, and did a neat and professional installation job. We greatly appreciated his expertise. He even helped us put the closet door back on the water heater room. Thanks for the great work.” Doug H., Lafayette, CA 10/20/03 Provided By Yelp.com

Mariah S., Escondido, CA 9/16/13

“Chad installed our water heater.  It was a semi emergency install (same day) they had the stock-the fair price (I called at least 4 other companies as well) and Mike whom I spoke with on the phone was not only extremely helpful but was honest. He gave some great advice-offered even if we did not pick them to install.  We’ve had quite a few contractors in our home and this company was great.  Chad was on time, polite and great as well.” Mariah S., Escondido, CA 9/16/13

O. C., Menlo Park, CA 8/31/13

“We just purchased and had installed a 40-gallon, double-insulated Rheem gas hot water heater installed by Water Heaters Only.  Steve B. came out promptly to do the installation.  Steve was extremely friendly, knowledgeable and professional, and took time to explain everything patiently. Do some research before you call Water Heaters Only, so you have an idea of competitive pricing, length of warranty you want, etc ” O. C., Menlo Park, CA 8/31/13, Provided by Yelp.com

Dina T., Murietta, CA 8/27/13

“I was very impressed with the technician “Neil”  He installed my water heater in a timely fashion. Looks great! same day service Wow! He didnt even mind me looking over his shoulder.” Dina T, Murietta, CA 8/27/13 Provided by Yelp.com

“Loni installed the tankless water heater at my elderly parents’ home and did a fantastic job! He did the work alone, although it was a two-man job! The work was neatly and professionally done. Loni even put gardening tools and stuff in the old water heater closet for my parents. Thank you Loni for a job well done!”  Jim M., San Jose, CA 8/12/13

Noreen, 4/30/13

“Five stars for Chris and the experience with Water Heaters Only. Chris was on time and did an excellent job all around within the time frame quoted on the estimate. The water heater installation required a lot of work due to an old piping configuration. He brought the WH installation up to code, was very professional and did a high quality job. I highly recommend Chris and WHs Only.” Noreen 4/30/13 Provided By Yahoo.com

 

2012 Water Heaters Only Inc Customer Reviews

Steven W. Fremont, CA  12/25/12

“We woke up to a flooded garage on Christmas morning due to a leaky water heater & Water Heaters Only, Inc was there for us. This is the 2nd time we’ve used them, excellent customer service & quality install job, I’d highly recommend.” Steven W. Fremont, CA  12/25/12 Provided by Google + Page

Kristen H., Tiburon, CA 12/17/12

“I called the Marin phone number for “Water Heaters Only” on a Friday. Steve came out the same day to give me an estimate for a new 50 gallon water heater. By Monday he had it installed within a few hours. I am very happy with the service and the professional” Kristen H., Tiburon, CA 12/17/12, Provided by Yelp.com

Barbara S. Sunnyvale, CA 12/16/12

“Came home last night from dinner to find water on the floor and a leaking water heater. Called Water Heaters Only, Inc around *a today. Was told to expect the installer between 9-12. Luigi arrived around 10, with new water heater installed by 11am. Very professional and polite technician.” Barbara S. Sunnyvale, CA 12/16/12, Provided by yelp.com

Bob F, San Francisco 12/14/12

“Our water heater blew up, of course, on Friday night, late.  We contacted WaterHeatersOnly and were able to set up an appointment for Saturday morning. The technician was on-time, courteous, and professional.  He did a quick, efficient, and correct installation of the new water heater.  He worked around our clutter, and cleaned up the work area thoroughly.  While I would not recommend nighttime water heater rupture as a recreational activity, WaterHeatersOnly handled the situation beautifully.  5 stars.”  Bob F, San Francisco 12/14/12

Cathy G. San Francisco, CA 12/13/12

“I can home after a long day and found my basement full of water…my water heater was leaking. I called WATER HEATERS ONLY at 4:00 and they arrived at 5:00 PM. Steve, the technician was very polite and gave us great service. He installed our water heater within the time he quoted us. We recommend WATER HEATERS ONLY!  Cathy G. San Francisco, CA 12/13/12 Provided by Yelp.com

Ken S., Sunnyvale, CA 12/12/12

“Called WHO as my water heater died. There were able to schedule an appointment at a specific time which greatly helped to manage my day at work and not miss too much. Steve came out and was very personable and professional. He very effectively took care of the whole situation and I was able to go back to work while he completed his work. i came back to a spotless well done installation. Thank you WHO it couldn’t have gone better.” Ken S., Sunnyvale, CA 12/12/12

Sheryl C Fremont, CA 10/19/12

“We had a standard water heater that was 19 years old and were considering changing to a tankless model since ours was located inside the house. We called Water Heaters Only and an appointment was made swiftly and conveniently. Loni came out and was very pleasant and professional. He gave us great information which helped us make a good decision (for us) to go with the tankless. We liked and trusted him so much, that we went ahead and booked an appointment for the following week. Loni and Kevin arrived promptly, figured out the best plan for installation, explaining everything before they got started and anything that came up as the day went on. I am always very concerned about having work done in/around my home due to the chance of damage being done. But hey did a fantastic and professional job and made sure they cleaned up, leaving everything as they found it. We are very pleased with the stress free experience and wonderful job.” Sheryl C Fremont, CA 10/19/12, Provided From Our Google + Page

Michael B, Oakland, CA 8/28/12

“After a nightmare quote from another company for a new 50 gallon water heater, Kevin West from Water Heaters Only came out. He gave me a great deal, was professional and thorough, and did a fantastic job. I strongly recommend them for all water heater related needs.” Michael B, Oakland, CA 8/28/12

Sherri O. San Jose, CA 7/29/12

“I came home from a trip overseas to find no hot water and water leaking from the tank–thank goodness the tank is in an outside closet. I called Water Heaters Only since they installed my water heater almost eleven years ago and it was still under warranty. I talked to Nick who explained the new efficiency ratings of tanked water heaters thoroughly. Kevin came out to replace the heater and was very experienced and efficient. Everything was changed out within three hours and the new tank is made in the USA, which is important to me. I will definitely use them again.” Sherri O., San Jose, CA 7/29/12

Yvonne & Don B., Phoenix, AZ 5/7/12

“We discovered on Sunday morning that our water heater had gone out. We called Water Heaters Only and the technician Randall came the same day within a couple of hours! He was very thorough, pleasant, and had the old water heater out and the new water heater installed within a few hours. We are very pleased with the excellent work he did, and will recommend Water Heaters Only to our friends and family! Excellent work, and good job!” Yvonne & Don B., Phoenix, AZ 5/7/12

Mei T., Plano, TX 5/3/12
“14 1/2 years old 40 gal water heater installed by water heater only in ’97 was still working well but to have a peace of mind I decided to replace it with 50 gal water heater before any thing happens. When the nice plumber came and told me it might work for another 2 years without problem, I almost sent him back. He gave me the price quote and asked for signature before installation. The plumber explained how to shut down in case of emergency and the temperature difference for each mark after he cleaned up the site. We will see whether this one will be just as good as the old one. The home depot said I would see a $1200 bill if I order their GE hot water heater and installed by their contractor. A local plumber gave me a quote of $1100. I paid $840 for my Bradford White (made in USA) with pan. Please send me the sensor to put in the pan. Thank you. Installed by Moe” Mei T, Plano, TX 5/3/12 Provided by Insider Pages
Jamie H, Rancho Cucamongo, CA 4/30/12
“Neil came out, diagnosed the problem with our water heater and replaced it the same day. He was quick, informative, and cleaned up before he left. He was a pleasure.” Jamie H, Rancho Cucamongo, CA 4/30/12
Edward S., Redwood City, CA 4/20/12
“We had a water heater emergency — our old hot water heater died — and for various reasons we needed the replacement to be relocated to another part of our house. Kevin came by to do the estimate, and the price was so good that we were worried that there was a catch or that the craftsmanship might be a problem. But, there was no catch. Kevin and Loni worked diligently in 90 degree heat and stayed well into the evening to make sure that we would have hot water in the morning. The installation quality is great and they even installed an outlet  near the hot water heater (unlike the competitors who were planning on running an extension cord 20 feet to the nearest outlet). Oh, and Kevin is a heckuva guitar player and entertained my little boy who was frustrated with all the grown-up talk at estimate time. I am really glad that we went with these guys.”  Edward S. Redwood City, CA 4/20/12
Jenson S., Orange, CA 4/28/12
“Dave Pullen did an excellent job with my water heater replacement and explained everything well. I would recommend him to anyone with a busted water heater.” Jenson S., Orange, CA 4/28/12
Steve M. Sacramento, CA 4/7/12
“I wanted to thank you for the prompt and courteous service we received from your company regarding the water heater replacement. The tech, John F. was very nice and explained all the questions I had. Before you knew it we were up and running with hot water and smiles all around. This all started when my son said that he ran out of hot water. I just thought he had used it all up, and didn’t give it a thought all though I knew that the old water heater’s days where numbered, because it had been replaced 13 years ago by your company. But later on that day when I came in to wash my hands did I truly understand the meaning behind my son’s comments earlier that day. I called the number on the water heater and spoke with Paul who tried to get a tech out that evening but apologized and said that I would be the first to receive service in the morning. To which we are all grateful. Have a blessed Easter.” Steve M., Sacramento, CA 4/7/12
Jada M., Dallas, TX 3/30/12

“Water Heaters Only, Inc provides exceptional customer service and value. Within 6 hours of calling them we had a new hot water heater installed. The day our hot water heater died was one of the coldest days in January. I was relieved to get our hot water heater replaced with a single phone call. Moe provided exceptional customer service. He even took the old hot water heater away and gave me instructions for how to care for our new one. I chose Hot Water Heaters Only Inc for two reasons. First, the company had received positive reviews on the Insider Pages. Secondly, they were kind and courteous when I called. Now I have a third reason, the provide exceptional service. I’d highly recommend them.” Jada M, 3/30/12

Rick & Mel, Mira Loma, CA 3/3/12

 “Our installer Neil came out to install our new Water Heater and did a great job! He was timely and informative, instructing us on how to keep our Water Heater in good working order, Thanks Neil.”   Rick & Mel, Mira Loma, CA 3/3/12

Mike M., Phoenix, AZ 3/2/12

“I called Water Heaters on a Friday morning hoping someone could come out late afternoon. They told me someone would be there between 4-6 and promptly at 4:05PM, Don showed up. By 4:15 he was installing my upgraded to 50 gallon brand new heater and was all cleaned up and finished by 6:20. He even corrected a potentially dangerous condition with my old pressure valve by installing beautifully plumbed copper piping all the way to my laundry sink, Good price and exceptional work. I will use them again!”  Mike M., Phoenix, AZ 3/2/12

Hal H., Aliso Viejo, CA 2/15/12

“Thomas was a nice and helpful plumber to work with on my water heater project today. So far I am really enjoying the new 40 gallon Bradford White water heater. It is a good quality product made right here in the USA.  Hal H., Aliso Viejo, CA 2/15/12

Peter M, Grand Prairie 1/26/12

“W.H.O. worked with my schedule by coming out on time. Moe was patient in answering all my questions as he replaced the heater and making sure all is well before he left. I would use W.H.O. again (hopefully not for at least 6 years :)) and will recommend W.H.O. to my clients. Thanks, Water Heaters Only Inc.”  Peter M, Grand Prairie 1/26/12

Ken P, Dallas, TX 1/25/12

“Only place for H20 heaters. Same day service by the famous Moz. Very satisfied and would use them again.” Ken P., Dallas, TX 1/25/12 Provided by Insider Pages

Shawn G Euless, TX 1/16/12

“Excellent customer experience with this company. Called midday and was able to get appointment within 4 hours of calling. They had product I wanted and delivered as promised. Technician installed in less that 1.5 hours, cleaned up and hauled away old tank. He even took the time to answer all my questions and show me proper operation and maintenance of my new unit. Will be using them again for sure when the time comes to replace my 2nd unit. I highly recommend you go with Water Heaters Only. You will not regret it.” Shawn G., Euless, TX 1/16/12 Provided by Insider Pages

Julie B., Poway, CA 1/9/12

Derrick came to install her water heater yesterday. He was great honest and straight forward. My Mother is on a budget and he did not try and sell her on items she did not need. He was very informative and got the job done in a timely manner. I have 21 years in the Customer Service industry and what a breath of fresh air to find a company that does what they say there are going to do and gets the job done. Thank you!!!! Julie B, Poway, CA 1/9/12

Scott G., Phoenix, AZ 1/6/12

“I called at lunch and the new unit was installed within 3 hours. Don did a great job at explaining to me why i needed a new unit. The work looked very clean and the price that i paid was very reasonable. I definitely recommend Water Heaters Only if you need your heater repaired or replaced” Scott G., Phoenix, AZ 1/6/12, Provided by Google

Lori R, Sacramento, CA 1/5/12

“We had a very old water heater that sprung a leak in early January and we found the phone number for Water Heaters Only on the tank. John F. came out and was able to replace the water heater that same day. He did an excellent job with the installation and workmanship. John was also very courteous and personable and set us at ease with the installation. Hopefully, it will be years before we’ll need to have anything done with our water heater, but I would definitely call Water Heaters Only when we do. Water heater replacement service was excellent!” Lori R, Sacramento, CA 1/5/12

Ali P , San Diego, CA 1/3/12

“Pete did a fantastic job of evaluating our situation, identifying the problem and solving it. He was very courteous, knowledgeable and informative and he managed to identify and fix our water heater issue all in less than an hour! Great job!”  Ali P., San Diego, CA 1/3/12

 

2011 Water Heaters Only Inc Customer Reviews

Matthew H., Dallas, TX 11/27/11

“Our water heater went out the Wednesday evening before Thanksgiving Day. I called two other plumbers. The earliest they could replace it would be the following Monday. One of them mentioned Water Heaters Only. I called Water Heaters Only and was scheduled for Friday, the day after Thanksgiving Day. The installer was here as scheduled, installed my new water heater, answered all my questions, showed me how to operate it, and, at a reasonable price. Overall, an excellent experience. I would highly recommend.” Matthew H., Dallas, TX 11/27/11

Clyde C., Dallas, TX 11/16/11

“Just a phone call is all it took to have a new water heater installed at a fair price. They could have been out in an hour but I was able to schedule an appointment more convenient for me. The installer showed up on time and was finished in about an hour and a half. He took the time to explain the settings and made sure I had the manual and warranty information. Easy from start to finish!!! Great Job for a senior couple!” Clyde C., Dallas, TX 11/16/11

Shauna M., Dallas, TX 11/9/11

“November in Texas is getting cold. I just turned 73 and my wife had a neck operation a month ago. Bad time for the water heater to go out. I called Water Heaters Only and talked with the manager about 10:00 am. He had the 10 year warranty water heater I wanted and said he would have it installed today! His block time was 12:00 noon to 2:00 pm.All was installed by 2:00 pm!! Great job and super prompt! You can’t beat that! Thanks very much.” 11/9/11 Shauna M., Dallas, TX

Christine L., Cupertino, CA  11/15/11

“Thank you Water Heater Only, Inc for your exceptional service and professional staff at all levels. I called a few water heater companies for quotes and received prompt pleasant service from Water Heaters Only Inc, the two gentleman I spoke with not only gave me quotes but educated me on products and procedure. The bonus was when they were are to schedule us the same day and install a new Bradford White water heater. Chris explained his procedure and completed his work within 2 hours. Once installed he explained a few of the features to my husband and me. In excitement, I took a photo of our new water heater and together we named in nifty-fifty. Thank you for the exceptional service! Christine L, Cupertino, CA 11/15/2011

Debra E. Roseville, CA 12/19/11

 “John (Water Heater Specialist) arrived within 2-hours upon receiving our phone call late in the afternoon. (I thought we would have to wait at least the following morning.) He was professional, courteous and technically strong. He had our new energy efficient water heater installed and working great within 2-hours. And, we received a follow-up phone call from John the next day to make sure the water heater was working well and met our expectations.” Debra E. Roseville, CA 12/19/11

H. Atkins, Thousand Oaks, CA 8/12/11

“On Thursday 8/11/11, I started my day with a leaky water heater in the garage. I called 3 water heater services. Two offered estimates for $70-75 and the other said Friday PM for estimate.I called Water Heaters Only and got an in person estimate from Joe. I accepted the bid and Joe began work at 1:30 PM. At 3:45 The heater was on and I had hot water. Joe installed new earthquake straps and water and gas plumbing also.He was very professional and timely in his work. I recommend this group very highly. H Atkins, Thousand Oaks, CA 8/12/11, Provided by YP.com

Jim, Redwood City, CA 9/3/11

“What a great company. Our water heater of 17 years gave it up at 5:30 pm on Wednesday before the holiday weekend. We called Water Heaters Only, who installed the previous water heater. Alex came out and quickly went to work on getting the old water heater drained and ready for removal. He was meticulous about keeping things clean and not damaging anything around the area. He did a lot of re-bracing for the new water heater. Just a superb instillation. Alex was courteous, cleaned up everything after the install (I think it was cleaner when he left than it was in the first place). I think their service and staff are great. I would recommend them highly. I hope you get Alex when you call.” Jim, Redwood City, CA 9/3/11