Refer A Friend

Posted on February 18, 2017 | by Water Heaters Only, Inc.

Refer A Friend

Refer a friend / neighbor or family member, if they purchase a complete water heater replacement from Water Heaters Only, Inc will send you a $50 thank you check .

Word of mouth is one of the best sources of advertising and we receive quite a bit of work from customers referring our company to their friends and family. We wanted to take the opportunity to offer our customers a thank you gift for referring their friends, family and neighbors to our company for water heater replacement service.

So we created our refer a friend program.

Most often water heaters in different neighborhoods are installed at approximately the same time (when the houses are built) water heaters in a neighborhood can also fail around the same time or typically at least within a year or two. This will give our customers the opportunity to also refer their neighbors who are in need of service. If you have a friend or a neighbor that you know has an older water heater and it has not recently been replaced, they may soon be in need of our services.

Share our information with your friends and earn a referral thank you, if they use our services.

Refer A Friend Process

Share our information with friends/family/neighbors. Water Heaters Only, Inc 833-379-8800. Let them know if they use Water Heaters Only, Inc for a water heater replacement, we will give you a refer a friend thank you gift, a check of $50.
Once their work in complete – Email your customer order number and the referreds’ customer order number to Michelle@waterheatersonly.com. The customer order number can be found on your receipt and on the blue W.H.O sticker on your water heater.
Give us 4-6 weeks for processing, the check will be sent to the address we have on file for your customer order number. If you would like it sent elsewhere, have questions or have multiple referrals Email michelle@waterheatersonly.com or call 1-800-835-8345 X 201 to discuss.

Thank you for your business and thank you for referring your friends and family to our company, we appreciate the trust you have in our service.

By John Heaters | Facebook

Santa Clara CAA 2015 Expo

Posted on April 15, 2015 | by Water Heaters Only, Inc.

Santa Clara CAA 2015 Expo

Our Booth at the Santa Clara CAA 2015 Expo

Also know as the California Apartment Association Tri-Counites 2015 Expo – Santa Clara Convention Center

W.H.O. is going to be the winner of our raffle?

One of the many bonuses about working here at Water Heaters Only, Inc is that we occasionally get to get out and interact with current and potential clients. Sometimes it’s when we attend a lunch hosted by one of the many groups with are members of, such as NARPM, sometimes it’s when we go out on one of our many “cookie drives” (that’s where we literally drop off cookies as a way to say “Thanks!” to those who have used us before and to those who may call on us in the future) and sometimes it’s when we get to attend functions like the many California Apartment Association Expos that take place throughout the year.

Last week was one of those fun times as we were happy to be part of the Santa Clara CAA 2015 Expo. It was held at the Santa Clara Convention Center on Wednesday, April 8^th. Events like this are a great way to talk about our business and also have some fun as well. Here is a picture of our booth from the event:

It’s also fun to meet the hundreds of other vendors that are there and to interact with these companies that also cater to property owners and managers. As you walk around, there are plenty of great booths to see and lots of these companies really go out of their way to dress up their areas.

Having fun at the Santa Clara Expo trade show

Of course, one of the many bonuses for the attendees is the fact that many companies give away a raffle prize. All you usually have to do is put in a business card and a name will be drawn in the afternoon. We always give one away and it always includes a bottle of the World Famous Cirino’s Bloody Mary mix. This basket also included some great San Francisco 49er items as well. This made sense as we were in the Bay Area and right across the street from Levi Stadium, the new home of the 49ers.

Our winner this year was Vanessa M with Essex Property Trust. However, Vanessa was not able to pick it up herself, so her colleague Ann Marie was happy to help!

Here is the winner of our trade show raffle prize

At the end of the day, it’s all about getting out there and having some fun with your co-workers and clients, your brand out there and hopefully attracting some new clients. However, it sure doesn’t hurt if you can have a little fun in the meantime and having fun while you work is definitely part of the Water Heaters Only, Inc’s way of doing things.

If you are in need of having your water heater replaced, give us a call at [phone-local]

By John Heaters Google + |Facebook

Water Heater Customer Letter

Posted on July 8, 2013 | by Water Heaters Only, Inc.

Why A Letter Is Worth More Than It Used To Be.

Water Heater Installation Customer Testimonial

At Water Heaters Only, Inc we receive at lot of feedback from our customers. Since we have been in business for over [biz-years] years, we have amassed hundreds of thank you customer testimonial letters, phones calls, emails and more recently online reviews and video testimonials.

With the popularity of the internet, we are receiving many online reviews and videos each month, but we have seen the number of letters sent in by mail, reduced dramatically. So when we receive a letter or a card in the mail, it really makes a statement.

We recently received a letter of praise for our technician Wes P. from a very satisfied customer and were so thrilled. In the age of everything being quick and fast on the internet it was refreshing to receive a letter of praise in the mail from our newest customer.

“Dear Sir,

This is a letter of thanks to say…………………WOW! I have never or not since I can remember had the pleasure of being serviced by a company like yours. I called your company on a recommendation.

My hot water heater gave out and I was sure I would be buying a new one. I needed it that day and expected to have been aggravated to no end and then have to pay dearly.

Over the phone I spoke with Christina who was very knowledgeable, that was my first shock, I was given a price that was easily $300 to $400 or more less than I would have had to pay locally. Shock number two, it was mentioned that I might only need a repair and that I would receive a call shortly from the service man in the area who would have the water heater with him on his truck. Shock number three, I received a call within 15 minutes…………….WOW! Shock number four, not only did I get the call as promised the man was at my house in under and hours and charged me less that 1/5 of what I was ready to have to pay……………..WOW unbelievable.

What a breath of fresh air my whole experience with water heater only was, WOW I am still in shock.

I don’t know how to thank you any other way. You have exceeded my expectations this day in every way. Rest assured when I need a water heater or service you will hear from me. I will also praise and highly recommend you.

WOW!

Sincerely David M. “

This level of customer service is one of the reasons Water Heaters Only, Inc has been in business for over [biz-years] years and attests to the commitment we have to our employees and our customers. In the service industry companies operate many different ways. When we think about our customer service policies and practices, we try to think how we feel when we hire someone to come into our home and work. What are the things that stand out and instill confidence in the companies that we use, our employees, managers and owner come together to talk about what makes a company good and what are the little things that really make a company excellent. Like calling when we are on the way to give our customers a little notice before we arrive or having a water heater expert answer our phones 24 hours a day, so they can provide actual help and knowledge to our potential customers – not just having an answering service take a message. Then we take these practices and make them part of our everyday business practices. By coming together and sharing our experiences and really paying attention to the feedback from our customers we are able to continuously improve the service our company provides.

It is wonderful to receive feedback acknowledges some of these specific traits we work so hard to portray.

Our hallway in our office is lined with framed letters we had received over the years and while we don’t received as many customer testimonials letters in the mail as we used too we love the online feedback we receive just as much. Of course we love our online feedback and our customer testimonial videos, but we still treasure the letters we receive via the mail.

If you have questions about a water heater repair or replacement in your home, give us a call 24/7 at [phone-local]

By John Heaters Google+ | Facebook

Water Heaters Only San Jose

Posted on October 15, 2012 | by Water Heaters Only, Inc.

Water Heaters Only San Jose – In The Community

Water Heaters Only San Jose at the San Jose Fall & Garden Home Show

The water heaters only booth at a trade show in San Jose.

Home shows are a great venue for us to interact with the local community. Recently, Water Heaters Only, Inc hosted an exhibit at the San Jose Fall Home and Garden Show Nov 2, 3 & 4th at the San Jose Convention Center. It was an opportunity to showcase new water heater products and technology to the local community. Both our water heater displays received a lot of attention.

With all the design changes to water heaters and new energy efficient technology being able to educate homeowners on what products save the most energy or provide more hot water was a great way for us to interact. Over the three day period hundred of attendees stopped by to ask questions or find out more information about what is available in today’s market.

Our tankless water heater display for tradeshows.

Our tankless water heater display was very popular. Tankless water heaters have been gaining in popularity for the past decade and Water Heaters Only, Inc has been installing tankless water heater for at least that long. While a tankless water heater might not be right for every home or budget, they are great at saving space, providing endless hot water and saving slightly on energy costs. This display showcases an external vent Rinnai tankless water heater installed on an outside wall. The homeowners we spoke with told us being able to see the unit with the plumbing attached help them understand how a tankless may work best for their home.

Showing off our water heater display at a tradeshow.

Here our staff is explaining how the new Performance Plus Package by Bradford White works when installed on a new residential tank Bradford White water heater. The Performance Plus Package offers a water and gas shut off valve and timer control module that works in conjunction with the smart Icon gas control valve on the new Bradford White water heaters. These accessories give options for making a water heater safer and more energy efficient.

For example you can place a water sensor in the pan with your water heater and when the sensor detects water it will automatically shut off the gas and the water to the water heater, limiting the amount of damage that can occur to the home. The timer option allows a owner to determine when the water heater will heat up. For instance if you spend long hours away from your house and only use hot water during the mornings and evenings. You can set a timer to heat the tank at those times. This can help save energy and money on gas bills. The best option is the flexibility the new Performance Plus Package offers, you do not need to use the timer, but it is available if you choose.

Water Heaters Only, Inc appreciates all the visitors to our booth and thanks everyone for stopping by. It was 3 full days of intelligent conversations, giveaways and community interaction at the 2012 San Jose Fall and Garden show. If you have any questions about water heating products or options available call 24 hours a day 833-379-8800, we look forward to hearing from you.

By John Heaters Google+ | Facebook